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December 2023 by r s
I went the the woodbridge location and they were so rude to me and they didn’t have the ring I wanted so I called first and came here. Aleeya was the girl that helped me and omg she was so sweet!! Such a big difference in customer service and overall vibes at this location. 5/5
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December 2023 by chris P
Wouldnt bother ordering online. Other people ahead of me were shopping and I was just there for a pick-up. I asked if I can just pick up my order and they said no and to wait on line. Waited over an hour just to pick up an item I ordered online. What’s the point of ordering online then?
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December 2023 by Fer Caste
Service is bad. Sales people are rude. Wouldn’t want to honor warranty, went to Freehold and they did it for us. Wouldn’t recommend shopping or dealing with this particular Pandora store
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August 2023 by Chrissy Savage
Came here and picked up a last minute birthday gift in a rush. I already knew what I had in mind, and the young woman who helped me was amazing about getting me what I needed and out the door quickly. The gift was also a hit. :)
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July 2023 by lexe vargas
Poor customer service at this location! Ladies at this location are very rude !! Make me not want to do business with Pandora anymore .. I give this store zero stars!!!
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June 2023 by S M
The staff at this location was not friendly or helpful. Instead go to the pandora in macys just feet away…the staff there was fantastic, super helpful and had the jewelry i needed in stock! Stay away from the store out in the mall!
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June 2023 by vigil patel
Menlo Park mall pandora store.Not good service at all , the store was closed from inside with employees and customers present at 5:46 pm when it states that it’s closing time is 7 pm having customers inside. And when I showed the closing time to the employee they said they cannot do anything about it. This is not good customer service at all . I have travelled almost 50 miles to buy pandora items . ?
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June 2023 by Eddie Harris
Poor service, plus they closed Early. Had to beg to get in, Horrible experience! The day before Mother's Day
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June 2023 by Karolina Wolyniec
Great customer service and great detail oriented! ❤️
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May 2023 by Rolonda Swanson -Muhammad
Very friendly staff. The store was very clean. Case were well organized. Whenever you go, ask for the sales associate named Aliyah. She is so knowledgeable, friendly, and helpful. She really knows how to arrange those charms on bracelets and necklaces.
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May 2023 by Lisa Santiago
It turned out to be a very expensive outing for shopping here. Pandora is just over priced & over rated. Just get real gold jewelry for their prices.
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April 2023 by Jennie Crespo
It's my favorite jewelry store. Aliyah is so nice and helpful.
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March 2023 by Michelle Sanders
It was a good visit the staff was very pleasant and helpful. I was assisted by Michele she shared with me today was her last day at this location. She helped me put together my bracelet. I'm glad I chose today to stop in the store.
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March 2023 by Karen Kertesz
Walk in with my fiancé today and waited for someone at the store to help us to buy charms for my bracelet at this location and no one not even greeting us in the store I’m never coming to this location again.
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January 2023 by Anmol S.
If I could give them 0 stars I would. I used to work here and they are very rude and unprofessional. I did go in one time for the one year warranty exchange because I saw that they had the ring in stock, but they told me they couldn't do it and I would have to go back to the store I bought it from. They were LYING. They could've done it for me, but chose not to. The manager is the worst one there. Please avoid going to this Pandora at all costs.
