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September 2019 by Private P.
Missing my favorite cologne shop! Hope y'all get back to the USA!
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April 2019 by Jackie Sos
I love this website , great prices and shipping very fast. 👠highly recommended.
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April 2019 by roni1216
Absolutely perfect packaging, super fast shipping. Finally found the real dermacol thank you so much!! Yayyyyyyyyy notino!!😉
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April 2019 by Ok De
I placed an order on november 24th.2017 since they were advertising 3 day delivery guaranteed that week .I was suppose to receive my package on the 29 th.I contacted customer service inquiring about my package on the 29 th. the lady was rude she didn't apologize for anything she told me that they reschedule the delivery date to december the 2nd.if you want to wait 2 weeks before you get your package go head .Im very very dissapointed about their service I wouldn't recommend notino to anybody.
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January 2019 by VERONICA BROZOWSKI
Absolutely perfect packaging, super fast shipping. Finally found the real dermacol thank you so much!! Yayyyyyyyyy notino!!?
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January 2018 by Anonymous A.
Ordered a Caudalie duo set and the moisturizer tube has much less product than the one I bought from Sephora. Filled with mostly air, had to squeeze all the way down the tube before getting product. Very disappointing and I feel ripped off. Was hoping that I could trust this place. Shipping was fast. Will not order from them again.
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December 2017 by Penelope G.
I would give zero stars if I could....... I purchased a fragrance from this place because on THEIR WEBSITE it stated "guaranteed delivery by Christmas" and well what do you know... I track my package and it is to be delivered AFTER Christmas. So I call customer service, Larry answers the phone and proceeds to tell me that I had to click on the link and it would then show me a map as to where delivery would be successful. Easy coast delivery by Christmas WEST COAST (myself) will be delivered after. I said, so you're trying to tell me I have to physically click on the link for it to show me my region. He said yes that is correct. I said that is false advertising and I want to cancel my package and refund immediately. He told me he would have to call me back. So 5 minutes go by and he calls me back. Says he canceled my package from ups and wi refund me WHEN THEY HAVE RECEIVED THE PACKAGE. You have got to be kidding me. So because YOUR WEBSITE false advertises I have to pay for it?!!!!!!! Unbelievable. I said I want to speak to a supervisor right now, what does he tell me. HE CANT TRANSFER CALLS and that whoever I speak to is going to tell me the same thing. I'm DISGUSTED with this company. False advertising and you blame your customers. Unreal. It's the holiday season, this was suppose to be a gift for my boyfriend and you hold my money so i can't even buy him a new gift. This company will rip you off and smile in your face about it. SHUT THIS WEBSITE DOWN!!!!!! ***as you can see below the owner takes no responsibility for anything. I already reversed my charge from my bank. You guys did absolutely NOTHING for me. HORRIBLE CUSTOMER SERVICE. Would have been better if you just didn't reply to my post. Worst company ever. DONT BUY FROM THIS WEBSITE! SCAMMERS!!!!!
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December 2017 by Navid B.
Reply to my previous review, I received an email from Notino's team. It was sincere and decent enough to encourage me to call them back and talk with the manager directly. He said your experience is not typical so we lunched an investigation and found out you are right. He also said "it is common practice that a supervisor would get back to you if requested by our customer" and finally he offered me a same deal on black Friday. Since that was the first issue I had with the company during these years, I accepted the apology and decide to stay with them. I gave a poor star to their action on my previous experience, but I am going to give them full star for their new action as my part of courtesy. Although 14 hours of my time was wasted, to be fair I should appreciate them willing to do their best to compensate the negligence and customer follow up. At the end thanks to Jaro to passed my review to his team ;) Previous Review : I am not a typically review writer but this time I am going to share my experience with you guys that I had with this irresponsible guys works for Notino. I was a customer for a long time since the name was Beauty Spin. My wife and I get a lot of items from them and refer them to lots of friends. However sometimes the other internet seller's products are cheaper- same as jet and fragrancenet - we preferred to stay with them as a loyal customer but not anymore. In black Friday sale- last week- I tried to purchase an item around midnight but because of Notion's site problem it gave me an error. I tried 5 times but their site was not let me to go over the process and their customer service was not available at that time to solve the problem. The day after again I tried to order but the item was out of stock. They put again the Item on stock but the black Friday deal was finished, so far is ok to me. From this Monday until Friday I talked with a dozen people from their customer service every day each time 2 hours! to explain them the situation and also for curiosity to see what are their responses to an old customer. Each of them told me this is our system problem and we will report this get back to you asap. The Item without sale was 80 dollars but dramatically it raised to 180 bucks from Wednesday!!! They just wasting my time and opportunity to buy it on Monday!! On the end, one of their specialist talk with me and said we cannot help you, from Wednesday 3 times I asked to talk with supervisor but they've never call me back. I know they do not care but they easily lost their good customer. I am going to finished this review and then delete my account with these untrustworthy people. as i see on the other reviews I know now this Jaro K will come and say sorry for your bad experience and talk with our customer service but this is the experience of your customer service my friend If you guys care about the customers you will call them after 3 times asking. So you definitely know this is nothing just a lie!!! So do not lie to the people when you do not care about them. Never trust this site anymore, they are just good when you do not have any issues and spending more money on them.
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October 2017 by Sassa M.
I ordered fragrances from Notino on the 21st received them 4 days later. The prices are crazy cheap, to me at least cuz i could only find a perfume marked high elsewhere but Notino's price was like 17 bux. Ill order from them again for sure.
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September 2017 by Eugene B.
After sampling l'eau d'issey pour homme by Issey Miyake. I decided to buy the full bottle from this site. After about a week of using it. I noticed that this bottle didn't have the same performance, protection and longevity as the sample I got from Lord and Taylor's. In fact it was very weak in all departments. So I'm confident that I was sold either a fake or a old stale product. Awaiting generic copy and paste reply from notino. I think next time I'll spend the extra cash and get it from a retail store.
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July 2017 by David S.
I purchased an expensive shiseido serum from notino, should have known better. When dispensed, the product is separated and grainy. Either very old, defective or possibly counterfit. Would not take this chance again. Their website actually never confirmed and completed my order, so I thought the order didn't go through. Nonetheless, they still got the payment and shipped the order, but I never received an order confirmation so I wasn't expecting this order to ship.
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July 2017 by Carmen E.
read the bad reviews,,,,,,,,,all are from the competition,,,,,,they can't handle notinos prices,,,neither c.s knowledge of the products,,,,,sad,,,,,,usa not able to deal wth the competition
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July 2017 by John T.
I want to thank Notino. I placed an order last week for a EDT mens fragrance and it arrived today. Notino has amazing prices. The product I received was 100% authentic. Notino has many colognes that other competitors do not have in stock. I am very impressed with Notino and I just placed an order over $100 so I could get free shipping. TY Notino you earned my business and I look forward to placing many orders in the future!!!
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July 2017 by Safa E.
Crooks! They sell you water or watered down perfume. I spent $200 on water. If it's too good to be true, it's too good to be true.
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June 2017 by Jenn D.
I ordered two small 1.5 ounce bottles of cologne. First it said 2-8 business days. Ordered it on a Monday and got the conformation number Wednesday. Saying from THAT day it would be 2-8 business days. Then i keep trying to track the package on UPS. It's saying that they cant find the package. I check back several days later and it says that the package was already delivered to my house, on the exact date i ordered it at 10:30 am?? makes absolutely no sense. how would the package have been already delivered to my house the day i ordered. it was only a 10$ purchase, either way they still took my money and i didn't get a single thing. DONT order from here. should have read the reviews first.
