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February 2024 by ryan green
I'm impressed with how professional the staff are here. Very honest and pleasant. Been to so many shops where customer service isn't valued. It is a nice change dealing with TK at the Edison location.
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February 2024 by julio macias
Great experience working with Megan. Very friendly and fast service
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February 2024 by Massimo Mannino
Excellent experience. Had a nail in a tire and they were able to plug it without hesitation. I’ll be buying new tires here as well. Isabella has only been here for 6 months and her customer service skills were nothing short of spectacular, especially at 18 years old.
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February 2024 by John Lutton
Today I realized how bald my front tires were. I knew it had to be fixed immediately. I called the Mavis down the road from my home and spoke to Jay. I asked if this was something I could get done today. He told me that they were very slow today and it was a good day. When I got there, he checked me in and I asked if this was something I could wait for or should I get an Uber home. He said it would get done quickly and I could wait. Shortly after going up on the lift, they called me out and showed me how bad the rear tires were as well. I figured, no problem, you have to do what you have to do. I asked again, should I just Uber home. I was told it would be done quickly. Almost two hours later, I was told the car was finished. Noticing how agitated I was, I was told that the person doing my alignment didn't know I was waiting for my car the entire time. Friendly staff, but they definitely do not communicate well with each other or with the customers. I specifically chose this location because it was so close to my home and I could have easily Uber'd back and forth.
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February 2024 by Frank Langone
The employees @the front desk were very pleasant & helpful, especially Isabella.Always a good experience when I visit Mavis tire in Edison.
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February 2024 by P Che
This was my first time coming to mavis. I needed a new tire that was taking to much time at the dealer. I called mavis and spoke to Jay. This guy went above and beyond for me. He picked up the tire for me at a different location. We scheduled an appointment for the next morning at 9. I was there at 9, the young lady at the desk was helpful as well. They had all my information ready. The mechanic that was there took my jeep right in and went to work. I was in and out in no time. Everyone was very professional in my opinion. And I will return if need be.
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February 2024 by Zachary Smith
They always take care of my vehicle needs and do it a timely manner.
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February 2024 by Mark Weiner
I highly recommend this Mavis location ! In several recent experiences, I have found BOTH the front desk & the mechanics to be outstanding. Today, Jay and Casandra and Isabella at the front desk were totally professional, very fast, and provided me detailed information about my options for taking car of my car at Mavis. That their more seasoned mechanics have a lot of experience is a huge plus, as they work as a team to make an assessment of the problems and recommend solutions that they can do... for my 2007 Honda Pilot and my 2015 Chevy Cruise.
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January 2024 by Robert Perez
Well let me tell you. It's a new crew, better than before. Casandra has lightning speed fingers to process you @ the front desk. Very courteous & patient. Thought I was getting an oil change but I needed extra TLC on my Honda CRV-EXL. Got the phone call to come in & get my diagnostic report. Israel is professional & proficient in what he does. My understanding was clear & the price was fair. I definitely appreciated all the attention my car received. I will be going back to fix other things but for now I'm100% satisfied. Five stars baby!! Just wanted the company to know that the whole team in general due an outstanding job.Customer Service is very important. Again Casandra & Israel showed that @ Mavis Tire every customer is important. With new faces comes fresh energy. In time getting to know the crew is a plus in my book. Keep up the honest work guys!Most importantly Thank you!
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January 2024 by roysten menezes
Israel was very helpful. Very reasonable. Best places for tyres in Highland Park
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January 2024 by Michelle Collins
Having chatted with multiple staff members for services, this is a professional team. Super efficient (next-day service) & great experience talking to them when I asked questions for clarification.
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January 2024 by mario bruno
Izzy was a great counterperson, very knowledgeable and personable. much better experience than the first time.
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January 2024 by Adam Taxin
I managed to get two tires going flat at the same time on a Sunday, but they quickly repaired things at a very reasonable price without trying to sell me new tires… which I came in thinking I needed.Israel and Isabella at the front desk were particularly good at making me feel at ease.
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January 2024 by Deirdre Liu
Israel was really great! He took care of my car well, (even a little detail with the radio) and the lady at the front desk was very helpful too.
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January 2024 by olli muniz
Good service, took a while though
