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November 2023 by Dr G
Higher the quality of car, lower the quality of service.Very disappointed with theMaserati Service Centre. They go back on their words like nobody's business and incase they do some service at all, it seems like a huge favor to their customers.I would recommend the car but NEVER recommend this dealership ever. Customer service is at the lowest level.
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October 2023 by Adam Pollack
I recently shopped at this location and was helped by Juan Dominguez. From the moment I walked in to this location to the moment I came back a second time with my wife I was treated with class and top notch service. I couldn't recommend this dealership and Juan Dominguez more. Not just a dealership to sell you a car, but a dealership to get you into the car that fits you without feeling obligated to buy just anything. If you're looking for a Maserati, Ferrari or Bentley I highly recommend you visit this dealership.
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October 2023 by Arvind Mehta
My recent car buying experience was nothing short of exceptional! From the moment I walked into the Maserati Central NJ dealership, I knew I was in for a great experience, and it only got better from there.I can't thank Juan D. enough for his patience and guidance throughout the entire process. He went above and beyond to ensure I was happy with my purchase. The selection of vehicles was outstanding, and I found the perfect car that ticked all the boxes for me. The pricing was fair, and they were transparent with all the details, making the negotiation process a breeze.The team at Maserati Central NJ really understands what it means to provide top-notch customer service. They took the time to understand my needs and preferences, and their knowledge of the vehicles they sell was truly impressive. I felt confident and well-informed throughout the entire process.What stood out the most was the professionalism and courtesy of the staff. No high-pressure sales tactics here! They gave me the space and time I needed to make the right decision, and I never felt rushed or pushed into anything.If you're looking for a stress-free, customer-centric car buying experience, go to Juan. He has earned every bit of this five-star review. I'm driving away in my dream car with a smile on my face, and I couldn't be happier! Thank you!
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October 2023 by Taylor Eicke
Dave was a pleasure to deal with very professional and considerate. Helped me get my car back fixed in 3 days and communicated with me along the way and answered any questions I had. Very happy with my experience.
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October 2023 by Syed Naqvi
Great group of guys! Appreciate your efforts and hospitality. Vincent was awesome and so was Fred Berger and Sales manager Fred. If they have a car you like, they'll do their best to get you that vehicle at terms you can agree with.
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September 2023 by Chet G
Update (09/08/23): My Maserati recently experienced some engine issues, and once again Anthony & David saved the day. This dealership truly goes above and beyond to help you in difficult times. My car just went out of warranty when issues occurred, but this team provided much needed assistance. I'm a fan for life! Don't hesitate to come in for repairs or purchase your next vehicle here.-- prior comment --Dave and Anthony did an Excellent job on the car. They’re super knowledgeable, go above and beyond, and get the job done. They’re reliable and respect your time & urgency. Outstanding folks to work with!
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August 2023 by Elimin8er 7
Juan Dominguez, was the best sales person of which I have ever dealt with at a dealership. He was very knowledgeable and experienced in the process for get myself taken care of. Both in phone calls before I arrived to the dealership and while I picked up the car. Juan is a class act!The Maserati dealership took care of all my concerns with purchasing my new vehicle. Jeff did a fine job from the financial department, also.
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August 2023 by Karla Serrano-Paine
We went to this dealership just browsing for a new car. Juan Dominguez was so friendly and made the whole experience so nice and stress free. We purchased a vehicle around 12 noon and we were able to drive it off by 4pm! Thank you for all your help and friendliness! Highly recommend !!
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August 2023 by Paul Allen
Awful. Arrived on time at 10.00am after 5 emails/texts from Maserati/Bentley for a wait till completion appointment and no one knew I was coming. The service manager was not even there! Had to accept a ride to my house (an hour) because they could not complete service till next day. Agreed 10.00am pickup. Had to phone multiple times to get manager and told car on another job. Picked up at noon. Arrived and told I’d be charged 3% if I used credit card! Manager pointed to a tiny sign on his desk. I would have brought check if I had been told this in advance. Cost me over $100! Moreover, overall manager attitude was unapologetic. I had to ask for an apology. I have owned various Continental GTs since 2003 and had good experiences with Bill Antoni. I will never use this dealer again
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July 2023 by Ed Bernaski
Bought a 3 year old Range Rover, price was fair, salesperson, Juan Dominguez was responsible and easy to communicate with. I was disappointed in a number of tech and cosmetic issues with the car after purchase, that sales staff was unaware of. Had to take it to local RR dealer for repairs, replacement parts. Prob not a good idea buying a used car from a dealer that sells different brand. All in all though, once broken and non functional items repaired, I’ll be happy with my purchase
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July 2023 by Ursula A.
I recommend sales team. they are excellent but their tech support is horrible. I've waiting almost a month for the tech team support to get my info correct so I can use the app on my phone for the car. it's mighty frustrating and strange how they can send me emails but cannot fix with the app.I've spoken and received emails from a managers in italy and they said it's the app team in Italy and they will look into it. that was 2 weeks ago I called the dealership but no one their can help because it's all done in Italy but my money was taken for the car in the USA
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July 2023 by Velisa Leonard
From the moment I stepped in the door the staff was so helpful, pleasant & accommodating especially Dave who is in charge of the Service Center.Mr. Dave walked me through the process of what was being done to my vehicle.Thank You Team Maserati Rt. 1 Edison NJ ????
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June 2023 by kate mak
Brought my mother-in-law here for a new car. The whole experience is phenomenal, the transaction went smoothly and hassle free. Juan is honest and is able to offer a great price for her old car for trade in . Also got great discount off the new car. He is very considerate and patient and explains every detail very thoroughly so my mother-in-law understands. My mother-in-law said she feels at ease with no pressure and she is very satisfied with her car purchase. Thank you Maserati of Central NJ!!!
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June 2023 by Dr. Bryana Carrea
This was the best car buying experience I ever had. Juan and the team made it very easy and as a very busy professional I truly appreciate that. You will not regret your decision to buy a Maserati here. Thanks again guys I love my new baby.
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May 2023 by Matthew J
Easily my best experience buying a car! The salesman Juan D. was top notch and treated me exceptionally well. I didn't buy an expensive Maserati, but he gave me all the time and attention as if I did. I was very impressed treating the little guy as equal as everyone else.The corvette was in immaculate condition too. He provided extra pictures and researched specific details about the car I requested. They earned my business and hope to be back one day.
