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November 2021 by Bakul Shah
Nice Collection of cloths & all Christmas items...
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July 2021 by Rielly Kees
The two cashiers in the men’s department completely ignored me and my husband we was waiting to pay and first one was tied up in a conversation about a movie and keep the taking and talking and then we went to the other cashier directly behind him and and the man was so slow like a turtle and couldn’t even open a simple bag to put the customers purchase in it the minute we thought he was done next thing you know more problems like customer waiting change etc it was a painful wait…kept dragging on and they just ignored us we just left the item and went home
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June 2021 by Miriam Contreras
Variedad de productos muy buenos
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April 2021 by Rubia Cunha
Extremely dissapointed with Macys and will neve rbuy furniture from them again.
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November 2019 by Kathlene Balboa
All the sales agents were so friendly and helpful.
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November 2019 by Alice Abasolo
Love the sales! Great quality designer products!
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October 2019 by Robert B.
This place is not owned by macys. They kept my watch for weeks. Told me it needed $300.00 in repairs it was a very expensive watch. I paid it and it still didn't work. I called the main office of this sub contractor. The owner said too bad. I went to a local watch store and all it needed was a battery for $15.00 installed. NEVER GO TO THIS PLACE. MACYS CAN'T HELP YOU ITS JUST A LEASED SPACE.
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September 2019 by Alvaro Ortiz Vasquez
Si lo recomiendo por su gran variedad de detalles y cosas para comprar
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August 2019 by Prudence M.
Started my mattress search today. Okay selection. I think I like Stearns and Foster! They're also having a home sale, which is helpful. I should buy really soon. There's been lots of rain and flash flooding in the area lately, so the shopping experience was dimmed considerably by dank, old water smell, stiff air, and no AC (just fans, as pictured) They might also do well to take care of some of the stains on mattresses. I met a saleswoman named Marsha, who was helpful. If she's there next time, I'll seek her out.
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July 2019 by Dan Z.
There were holes in some of the shorts I tried on. Didn't remove security tag now I have to go back and look like a fool or thief. Terrible place is weirdly organized and the lights are too bright
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June 2019 by Lydia W.
I was in a bind today and needed heels for work when the airline lost my luggage. Juanita in the shoe department was amazing! She assisted me right away, let me try on 6-8 pairs of shoes very quickly, and helped me decide on 2 pairs that worked great. Very on top of the customers on the floor and very helpful and professional.
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May 2019 by Rhonda D.
Macy's Backstage is the best thing that's happened to affordable retail since Marshall's and TJ Maxx. I went to the store today in search of a cute outfit to wear on a date, and little did I know that Macy's had opened this new section in the bottom level (less than a month ago) which was a VERY pleasant surprise. Macy's Backstage blew me away with its low prices...they are comparable to the Last Chance section -even better- but the clothing racks are MUCH more organized and there's a wide variety of sizes in the same styles. I walked out of there with a complete outfit head-to-toe, including 2 tops, a bottom, 2 bras and wedge sandal shoes... all for under $85! Talk about ballin' on a budget!!
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February 2019 by Rahat C.
They have good customer service, I went to this mac counter first time , Christina did my make up, she was extremely helpful and she did great job on my face. I would definitely recommend her for make up.
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January 2019 by Adrian S.
After getting no help at Men's Warehouse My son and I walked into the Macy's Suit Department. We met a older gentleman with white hair dressed very nicely. This person was the nicest salesman I have ever met! He was very knowledgeable and took the time to find out exactly what my son wanted. I wish I knew his name but this salesperson hooked my son up. My son was very happy with what him and the salesman decided on! If any higher ups are reading this review, the salesman we had was a "Rock Star" and deserves a raise! I also want to add that their prices were very reasonable.
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January 2019 by Ann K.
I ordered an Apple Watch online and went to this location to return it. I went straight to the watch section on December 27th in the early afternoon. The guy at the watch section was rude and looked at me up and down -- "what is it?" After I tell him it is an Apple Watch that I purchased online that I would like to EXCHANGE for another color, he points to another associate and tells me to go to the second associate. I go to the second associate and tell him I want to EXCHANGE the Apple Watch, but he tells me because I purchased it online, I have to go to the jewelry section for "RETURNS." I go to the jewelry section and the sales associate Angela does not even tell me that she is going to send back the watch on my behalf and just goes ahead and does it in the back. During this time, I thought she was going to the back room to process the return and I would be able to leave the store with an exchange for another color. NOPE. She tells me that they will return the Apple Watch because it is an online order and I will have to wait to get my refund back after the watch is returned. However, in the past, when I purchased any other item, I was able to receive a full refund on the spot or get it exchanged for something else regardless of whether the item was bought at the store or online. I call 1-800 customer service number, and they tell me that I should have been credited on the spot at the Macys store and should go back and request for a full refund. I drive back to Macys and talk to Angela and she says that the email is enough as a return reciept and I should not worry. I ask her to give me back the Apple Watch, but the fourth associate standing next to her then tells me -- "you can take the Apple Watch back, but because it is already processed, only thing you can do is take it to UPS. It must be returned." I asked why and that is when the fourth associate says -- "Oh, because it is store policy to have all online purchases for watches and jewelry to be sent back." Now by this time, it was about an hour later after speaking with multiple representatives and going back and forth to the Macys store location. Oh and to make things worse, I had to speak to about 11 associates in total from both the store and over the phone to FINALLY get my refund back 3 weeks later. No one seemed to know what they were doing. Seriously not going to shop with Macys for awhile.