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February 2024 by Yona Landvertino
No store like when Mcys having their sales.
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February 2024 by Debra Reed
Pretty small for a department store.
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January 2024 by Cynthia Ruth Agyemang
Yes it was in USA Brunswick
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January 2024 by Moin Nawaz
A wonderful place for shopping ?
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January 2024 by Jayraj Patel
Located inside Menlo Park mall, good for clothes and perfume shopping!!!
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December 2023 by Adam B
Nice and beautiful store and also there is last act section and you can find cheap and beautiful things for yourself and love ones
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November 2023 by Ralph Campbell
had an amazing experience thanks to the great customer service I received from Antita at Menlo Park Mall in Men's Clothing, I was unable to find the sizes I was looking for, she then showed me another table with similar pullovers, I then ended up spending $200.00 getting great Black Friday Specials for my son's, grandson's and grandnephews, then she also advised me I could order Black Friday Specials on line, where I purchased another $279.00 in every color pullover I was not able to find in store. Enthusiastic customer service makes me feel good about spending my money in Macy's, provides a great shopping experience.
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November 2023 by S D
All associates were really nice and helpful in Men’s section at this Macy’s and the Men’s shoe department. They all were very kind. Sadia in particular went above and beyond, we really appreciated her help! She constantly made sure we were doing well and kept asking if we needed help. Outstanding service ??
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November 2023 by Robert Allen
It's those da---d perfumes. Every time I go into a dept store like yours, I leave with a pounding headache. That's why you don't get more business from me. You must understand that many people can't deal with extreme smells. And in this case, there are hundreds blended together. Yuck ? I found a luxuriously beautiful shirt though, hence the second star!
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November 2023 by Victoria Hayes
Incredibly POOR CUSTOMER SERVICE ALL THE WAY AROUND! Macys as a whole doesn’t answer their phones at any location. You end up in a GIANT CIRCLE JERK & the list of excuses that are given when you show up and question it? In every location it’s the same thing…….is really unbelievable. The culture to ignore customers & just NOT answering the phone? Completely unacceptable.
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September 2023 by luis gavica
You gotta lov3 Macy's they have so many brand like Ralph Lauren north face Hugo boss Gucci watches Movado watches all type of colon perfume for women like Channel Cristina Dior. They also have all types of sunglasses like Parada Fendi Dior. They also have alot of shoes to choose from
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September 2023 by Laura Lopez
During checkout I was being forced to apply for a credit card. The staff member then kept asking me are you sure you can afford this? You can save. I said no, then asked 2 more times and said you really want to pay this amount, I kept saying can we please just continue with the purchase, she rolled her eyes and put my clothing item in the bag roughly. I thought that was extremely rude to down grade a customer asking whether or not they can afford something while pressuring to apply for a card when I stated 3 times I am not interested.
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September 2023 by Armanda Repollet
My experience within the clothing department was good. We were able to shop peacefully and associates were helpful when needed.It wasn't until my mother and I got into the home appliances. The tone of two employees that were working the floor came off dismissive, like they did not want to be bothered. My mother politely asked the associate about a cookware set that was on sale for a certain price as shown on the website and instead of checking their system they just told her there was no sale like that and it's only online.Which was false information because we ended up finding the set. So We moved on and We tried to get assistance about something else. The attitude in the associates tone was very off setting.I get it, I'm in customer service and the associate was probably going through whatever but while on the clock it's your job to help the customer and not dismiss, ignore or rush them.
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July 2023 by Tania Chakraborty
I really like Macy's to buy Mens clothing and gift items specially during Thanksgiving - great deals.This particular Macy's is well stocked.-2 stars for the staff at the perfume or beauty counter: they were Rude.
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July 2023 by roman 87
Couldn't find a worker so I could check out anywhere it took 10 minutes to fine a working cashier. Then I waited in line while the lady took her sweet time checking people out. No wonder this place is on its way out.