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June 2024 by Tido Nahm
Did not get past the front door. My go to mechanic is about a hour away from me, after moving, so I've been looking for a reputable mechanic that's closer by. After seeing all the positive reviews for John's shop, I decided I'd try getting an oil change from them. I called, and I struggled to make an appointment time with the mechanic that picked up the phone - which is fine, I get that they're busy and that's probably a good sign. Where things go south quickly is when I asked about pricing if I bring my own filter and oil that I got from autozone. The mechanic basically goes off on me and says, "you know what forget it, I don't do oil changes for people who bring their own stuff in, we're done." (with a lot of condescending attitude in his voice) Then hangs up the phone - no explanation or anything. I've been to a few mechanics in my lifetime, and most I've been to don't mind if I bring in my own oil and filter. I get that some mechanics prefer not to, so that's fine too. What's not fine is to give so much attitude to a potential long term customer. Anyways, I highly suggest to go here -if you like attitude and rude.
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March 2024 by John
Easily the best mechanic in Edison/Metuchen area.
In my experience they are honest, they do amazing work, and they’re great at communicating.
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February 2024 by Kevin Sharp
Wanted to wait to make this review until I got all details. Did my starter, came back with the key not programmed correctly, car doesn’t always start on first crank. After starter was done, ticking noises that were NOT there previously occurred due to a Pulley/Tensioner.
Got everything checked out by my main mechanic after all this, and he gave me pictures.
Keeping myself anonymous for this review. I’ve had plenty of great experiences here, but this one was definitely not.
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December 2023 by Some One
John is an honest mechanic that was able to find and fix my problem promptly. It's no wonder why they've been in business for so long. They may not have the most ""5 star"" reviews in town but their service speaks for itself
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September 2023 by Andrew Olsen
Excellent place to go
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September 2023 by Maggie Taskowitz
Honest, friendly professional service
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September 2023 by Arina A
Good service
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August 2023 by Christopher Bubrow
Been going to him for years. He’s an honest, generous, down to earth guy.
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May 2023 by Jon RS
I have taken my vehicle to John's Automotive twice now and thought it time to write a review. I generally look for three factors when taking my vehicle to an auto repair shop; 1) Honesty, 2) Knowledge, and 3) Speed of Service. John's Automotive excels in all three aspects. Sometime visiting a shop for the first time you get a little nervous not really knowing what level of service you are really going to receive. From the start I felt they sincerely wanted to help me with my vehicle issues, especially given I own a 15+ year old suv with over 320K miles. After dropping it off and explaining the problem, I got a phone call later that day as they identified the root cause and explained how to fix it. They were clear detailing what the cost would be and were quick finishing the work. This second time, given my vehicle's age, I was bracing for bad news and a costly repair. They went through it thoroughly and figured out it was a couple straightforward issues that were fixed easily and inexpensively. It can be difficult at times to find a business that you can really trust and does high quality work and I’m quite happy that I found that and more.Services: General repairs & maintenance
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January 2023 by Angela Calabrese
They are amazing. Have used them for many years. Customer service is great. Prices are great and your car will be very happy as will you.Services: Brakes
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September 2022 by rui geraldes
Took my car here twice. Amazing service. Very happy.Services: Auto body & trim repair
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September 2022 by siva rama
Good work
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September 2022 by Anthony Bonanno
Very good experience. Friendly and fairly priced.
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August 2022 by Joe
John and his team are second to none! My family has been bringing our cars here for the better part of 15 years and there is no other mechanic I trust. They are professional, hard working, and great value for money. Truly an excellent choice for your next car repair!
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May 2022 by Kathleen W.
Definitely your "local auto repair guy". John's Automotive is our first call whenever the car starts to make a noise or acts up. He has kept my whole family's cars running for years. Always prompt and fair pricing. When I can't get all the things done at once, John helps to make sure we prioritize and get the most important things done first to keep the car running safely on the road. Highly recommend!
