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July 2023 by Elliot Spar
Nice people in the store to deal with. Delivery was on time, delivery people went above and beyond and the furniture looks beautiful. Not to mention the price was very good.
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July 2023 by Kamal Salem
After loading the furniture on my truck carefully piece by piece they emailed my boss that I threw the stuff on the truck and they are not responsible for any damage which is totally lie they will do anything to get out of responsibility
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April 2023 by Uday Patel
It was a pleasure dealing with Brian and Tina. Exceptional customer service. Great product, fair pricing. Highly recommend them!
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December 2022 by khush mini
I wish I could report them to the BBB THEY SELL THINGS CHARGE MORE MONEY, paid 6000, my sofa started sinking in 2 months , I called them they said they cannot do anything, just put foam and do quick fix, any problem call warranty and start a claim…. PLEASE DONT BUY FROM THEM
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October 2022 by Rick -
Extremely poor quality Chinese furniture and the ladies working here are incompetent and rude.
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February 2022 by Angela M.
great selection of leather sectional. All furniture is pricey so bring your wallet, make sure it's full. Customer service is top notch. This will be my go to place for all my furniture needs.
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February 2022 by Khaliah Douglas
Walked into J&M to purchase furniture for my living room and I was greeted with only a “Hello” from a man behind a desk who was engaged in a personal phone call. As I walked throughout the store, never once did an employee approach me and ask me if I needed assistance with anything. What I did notice was a Russian lady demanding the supervisor to give her more of a discount (he already has given her $1,400 off her purchase), and the employees paying much attention to her. The lady also stated to the supervisor, “I thought this was a Russian owned store! Tell them I’m Russian! You need to do better!” At this time, I figured no one cared for my business and told the employees, “I guess no one wants to help me. You’re all worried about giving this women a discount instead of seeing if I would like to purchase an item. I’ll take my business elsewhere.” The same man who did a mere, “Hello” earlier replied, “I guess I can help you if you want.” Word to the wise - go where your business is welcomed because it is not welcomed here.
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December 2021 by ILya B.
Great quality of furniture and What is important that they have great selection of furniture on display in the show room and when we selected the couch we we surprised that the couch was right there on stock So they delivered in about a week to our house Usually whenever you go is is up to 4 months of waiting Stuff is very friendly and helpful
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November 2021 by grishma patel
This store is so pricey. You will get same furniture from India they will ship to you directly. Customer care is none. The person in checkout counter is has attitude so much, they think they only have good furniture but trust me you will get better and unique furniture from macys , target too. You no need to pay extra money there. Specially Indian customer I suggest India people do shipment with half of price what u see price in store. And you will get unique chairs and table from macys too
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November 2021 by Moshe R.
hello best store Moderen and hi end the sale furniture store Profesional saleman great service fast delivery best prices verry happy thank you all my friends love the furniture
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June 2021 by Sherry Reed Coogler
Received the desk. Instructions are not clear for assembling the desk. Need step by step directions.
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May 2021 by J Sha
Very nice custom sofa option.
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April 2021 by Brianna W.
My boyfriend & I are 27 & 28 years old. We walked in with our 1 year old daughter and was not greeted by anyone. We are a young African American couple. I am an operations manager & my boyfriend is a senior account business executive. You wouldn't know that based on how we were dressed this day. Anyway, we walked into this place looking for a couch to put in our living room. None of the staff that were close to the door had on masks & no one was 6ft apart. We were eyeballed up and down by 2 older men who seem to have been the owners. One of them got up and finally asked how he could help us. We said we were just looking for the time being, the man then says, "I'll go to the back & see what we have." Which didn't make sense because we didn't ask to see anything specific. We stayed for about 10 mins and the guy never came back. As we headed out and walked past the second man, he also said nothing to us not even a "have a nice day". We couldn't even make it to the parking lot before my boyfriend & I began discussing the demeanor of the staff. Just because we didn't look a certain way, we felt extremely mistreated. This place has a vast majority of leather couches. No variety whatsoever. We never judge anyone based on how they look or their nationality. We were ready to spend any amount of money on the perfect couch & sadly for them, the opportunity will never represent itself. The parking lot isn't very professional either. It looks like a truck stop.
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February 2021 by Casper Realov
Got my italian sectional from here about 3-4 years ago now and still extremely happy with it. Great prices, service and people.Have sent a few friends to them as well and they were able to find what they needed and are also happy with it!Definitely a nice place to check out and I won't forget them.
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January 2021 by Brittani R.
If you're young and go to this store, be prepared to be treated less than. The sale associate didn't greet me while walking in, didn't assist me, didn't even say goodbye etc. the sales associate watched me, and the others I was with, walk around the store. We were there for about 20 min. A few people that came in after us (older folks) were greeted, told to sit and enjoy the store. I am in my 30s and was VERY much prepared to buy a few pieces of furniture with cash. I loved many pieces here but, unfortunately for the sales associate, he missed out. I can find better pieces elsewhere and be treated with respect. Maybe J&M stands for judgey & mediocre. Make sure you wear your Sunday's best when walking into this store.
