“The customer service here is top notch! We went to several other tmobiles in the area to get help with getting a replacement SIM card for my partner’s phone and they didn’t give us the time of day as they were busy with other people. Not only did this location immediately assisted us, they even gave it to us for free! They are so kind and would definitely go back here for anything I need with our phones moving forward.”
“[2nd Visit, AUG 31, 2022](arrived an hour earlier and got a door right away)check-in & get a door at the office —->park & wait for unloading (just 20 minutes) —->paperwork at the truck by a worker*** nice & professional workers*** overnight parking available*** early check-in available*** quick unloading[1st Visit, JUN 15, 2022]check-in & get a door at the office —->park & wait for unloading (30 minutes) —->paperwork at the truck*** nice & professional workers*** quick loading*** flexible appointment time”
“Katyana Perez was such an amazing T Mobile representative. She was very knowledgeable and radiated a great deal of positivity when answering my questions and concerns. The team also works well with each other and keeps the store running smoothly. I would definitely recommend stopping by and getting your business done with Kayana Perez at the Menlo Park location .”
“I had a great experience with Chris in the Edison location. He was knowledgeable about how to switch to Optimum. I appreciate his patience as he helped me navigate through the transfer process. He work swiftly and it only took approximately 20 minutes to get a new service.”
“Great experience. We were greeted right away and a representative was quickly there to help. Got exactly what we wanted, offered more items but were not pushy to sell. Gave us exactly what we asked for.”