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August 2024 by Jonathan Wilkinson
Awesome work guys! Thanks for everything, very reliable, great pricing, great customer service, easy and straight to the point!
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July 2024 by Josh Hollander
Jake helped me out in a jam. I had a bad leak in my inner dually tire and he got me in quick so I could get back to work.
Thanks Jake!
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July 2024 by Benjamin Robertson (Black Swordsman)
Service is great and prices are far. Jake is very helpful and a good man.
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June 2024 by Joseph Kwofie
I had a problem with my car wheels. It vibrated whenever I stepped on the brakes or drove a little faster. I took the car to Freedman upon doing my research online. I trusted them to do a great Job because of all the good reviews I saw on their website. But it unfortunate to say I didn't like the work done on my car. I went to the shop 3 times within the same year for the exact issue. To make things even worse the owner kept asking me to pay up for something new everytime I went back. I was beginning to feel like, I needed to sell the car because the issue was not getting resolved. It wasn't until a friend of mine directed me to someone whom he trusted to get the Job done. I went to this person's shop and in just few hours the issue with my wheels were resolved. All that the mechanic had to do was change the brakes and the rotors on the front two tires, changed the shocks and welded a cracked wheel. Now the car drives like new. And the price tag on the work was less that $500. That, way cheaper that all the money I spend in Freedman. In freeman I spend close to $2000 if not more. I got to say I'm very disappointed because I trusted the owner. I will not recommend the place. And plus the workers at the counter are not as friendly as they should be. It as if they are always in a bad mood....
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June 2024 by cjss 1204
I have had repairs regarding plugs, breaks, and an oil change. Every time things work well and at a great price/quality. I haven’t taken my car to another place in the Edison/New Brunswick area since I have been here. Jake is great!
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June 2024 by Frank Lankey
I am actually writing this from the middle of my first experience with Freedman. I spoke to Jacob early this morning about an issue with a CEL after the dealer did warranty work on my Cat and O2 sensors. He accommodated me and has been very up front and honest with me about everything. Regardless of today’s outcome, I will be using Freedman going forward.
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May 2024 by Cheryl Brown
This was my first time here to have my car check about the oil light coming on.
I was recommend by Edison Auto, the place I bought the car from.The staff was extremely nice and helpful. I will be coming back for service
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May 2024 by Barbara A.
My dad used to bring his car here so I used them to replace my brakes and rotors. Everyone there is super nice and straightforward. No upselling or nonsense you would normally encounter at an auto repair shop. Price was reasonable and they took care of my car SUPER fast. Highly recommend.
**Edit*** still loving Freedman Auto. Speedy repairs and maintenance and their customer service is still stellar. I've been a customer for over 5 years.
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April 2024 by Cassie O’Dell Bieszczak
We traveled from Kentucky Friday (March 29th) as soon as we got into town we started to experience car issues. We called Freedman’s Auto on Saturday and they immediately got us in and took care of the car’s issue! The owner Jacob called me this morning Monday (April 2nd) to make sure we got back to Kentucky alright and made sure we didn’t have any issues. I HIGHLY recommend this shop!!
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April 2024 by Sharon ODell
Drove from Kentucky to New Brunswick NJ and had transmission problems when we arrived. Called Freedmans the next morning and they got us in and fixed in 2 hours, Easter weekend as well! Wonderful service, phenomenal price and the nicest people. They even called to make sure we made it back to Kentucky! I highly recommend them for automotive services. They went above and beyond for us and I'm so thankful to them!
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April 2024 by Betty Clark
I have been going to Jake for over 30 years in Edison, the best doctor for a sick CAR. Always kind and professional. Just go you will see Rt.27 Freedman Tire owner Jake
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April 2024 by martin
Just replaced my 4 wheels with Freedman. Been using them for years without any issues. The staff are very friendly and honest. The service is solid, and they are truly thinking about their customers. My inspection sticker says I am due for an inspection, soon, on the car I bought new 5 years ago. You wont notice this yourself but they reminded me. Also, while waiting, I need to get on two Zoom calls, and they were very kind to let me use one of their small staff rooms to do it without interference. I really appreciate it.
Also overheard while waiting that one of the guys explained to a customer how she still could hold on for a while before replacing the tires as the treads were still good until probably the next visit, so he did not want the customer to spend money to do it now. This shows how they care about their customers rather than just try to upsell or oversell them. Very rare nowadays to have that at some other shops.
Give them a try, totally. Most likely it would be Tony picking up the phone. He is a nice and fun guy to talk to. Five star all around..,,,,,
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March 2024 by Jon Pardi
Jake cares. He takes time with each customer to advise based on their particular situation. The best.
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March 2024 by Stephanie Geer
I had an amazing experience with Freedman auto today! My car brakes went out on my commute to work, they were able to get me in right away and do the work on my car all in one day. Danielle at the front desk was lovely and called me throughout the day with updates. I am so appreciative of Freedman auto, you saved the day today!
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March 2024 by RENAE NUNES
My father got tires from here about a year ago, car aligned, and now the front tires are completely worn out, I mean worn out! He went back and said they will contact the rep from the company....it's over a month and nothing, always an excuse. In the mean time, there is one bad sensor and he was told replace all 4 at $100 each...said couldn't tell which was bad...they make a specific tool to figure that out...sounds like they are trying to scam my 80 something year old father.
