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January 2024 by tony maisonet
The manager was on point and extremely helpful.We had a great experience at this place and he was able to find the 8 passenger SUV that we requested and it was fantastic?????
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January 2024 by Jack Brenner
I rented car everything was great got picked up and dropped off Nichole and other employees very curtious respectful and caring I say 100% satisfied thank you again
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January 2024 by vishnu salukuti
Dealing with Jalin is consistently engaging and encouraging. He always gives his best and has a good understanding of the customers.
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December 2023 by Peter McPherson
Fran did a wonderful job of making the whole experience very easy
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November 2023 by Michele Martin
Terrible experience. Car given with no gas to start and obviously not serviced when returned since the tire went completely dead while driving the car for less that 10 miles. Roadside couldn't help since the vehicle became disabled on the GSP. I was taken to another enterprise (Sayreville) where it was then an issue of who was going to pay for the tow. I needed the rental due to an accident and then having the tire blow going over a bridge was not ideal. I was then given another vehicle that was filthy. Stunk of bad cologne, outside was full of dirty and the vehicle had surface damage all over - but it was kind of implied that I should be happy because it was a Ford Expedition (oooohhhh, ahhhh)definitely not impressed. I received a call from manager who was suggesting that he would help me get back the $25 in gas I spent on the first vehicle, since I put the gas in and then shortly thereafter it was towed away. He mentioned to make sure to give them a good review when I receive a survey on my experience and to let corporate know that they need new vehicles - He never called me back and I'm assuming I have to take the loss of cash. Don't waste your time here.
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October 2023 by Tysire Casey
I use Enterprise alot, and every time i go to Enterprise, Mr. Jaylen treats me with nothing but respect as a customer, not only does he goes out his way to make me comfortable in the vehicle that I like he treats me like I am family and that goes a long way I will always be a customer at Enterprise thanks Jaylen.
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September 2023 by Adam Stonaker
5 star all the way, needed a car quick for work at 4:30pm Jaylen had me in the car on the lot in 10 minutes!Great employee and great experience!!
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August 2023 by Turbo Tax
This is Ali Malhi I rented a car from this location. I give Alyssa Guzman and entire staff 5/5. I will recommend this location very courteous staff and helpful. I will recommend enterprise and this location to other friends as well. Thanks
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August 2023 by Misael Vale Jr.
Went in for my monthly renewal. Even though it was from a different location, and running somewhat behind for work, Fran helped me out and it was all seamless. I wasn’t there more than 3 minutes and still made it in time for work. Great location and people!
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August 2023 by Gregory Muller
I have to agree that this is now the best location in the area. This is due to the staff, and specifically Jaylin (manager). He saved my vacation, which the Green Brook Enterprise location nearly ruined.While he wasn't able to get me the minivan I had reserved in Green Brook or a large SUV (which was my second choice), he was able to give me a large crew-cab pickup truck, which was my worst case way of still making my vacation work.If it weren't for him I would have had very disappointed children and a lot of wasted money.
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August 2023 by Ryan Garcia
Great service. Fran helped my fiance and I find a car for work and even helped us purchase our car through enterprise. Fran is awesome!
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July 2023 by Lourdes Torres
This is THE BEST Enterprise location in the area. HUGE shout out to Kim and Jaylin (the branch manager) for helping me out in just a few hours. We had our flights canceled the day before leaving for vacation and they were able to locate a vehicle for me in just a couple of hours. They definitely went above and beyond.Thank you for saving the day, and our vacation.
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June 2023 by karepidge
Go to Priceline to find the best deal for a rental in your area. Better service, better rates, better flexibility. Had a reservation confirmed for a particular vehicle & gave our reserved vehicle to another customer. We were blamed repeatedly over & over that they tried calling us a few hours of closing. If I already had a confirmation why would you give my reservation away & blame the customer repeatedly. Instead of apologizing when we arrived & immediately offer a solution instead…that is what a normal experienced MATURE customer service oriented person would have done. After repeatedly of blaming me & my husband - this left us extremely emotional & upset as I have never ever a situation where the customer was blamed of a business’s shortcomings. We Meanwhile all 3 employees were extremely unprofessional & said hope I do not find a car. SERIOUSLY? Then the manager Jalyn went on to say he should not even help us on how upset we got…well you don’t because in this day in age / customer service is king & took my $1000 reservation elsewhere & I ended getting the vehicle I want & was greeted with a big smile from AVIS! So many businesses are failing & the competition is tough - you don’t have to tell me Jaylyn that you are doing me a favor for servicing me / I choose to never ever use Enterprise as there are many other better options.
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June 2023 by Enpin Zhou
I rent the car in 10 minutes and The lady Fran was very nice dropped off at Mercedes shop. Very good experience
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June 2023 by KG P.
Go to Priceline to find the best deal for a rental in your area. Better service, better rates, better flexibility. Had a reservation confirmed for a particular vehicle & gave our reserved vehicle to another customer. We were blamed repeatedly over & over that they tried calling us a few hours of closing. If I already had a confirmation why would you give my reservation away & blame the customer repeatedly. Instead of apologizing when we arrived & immediately offer a solution instead...that is what a normal experienced MATURE customer service oriented person would have done. After repeatedly of blaming me & my husband - this left us extremely emotional & upset as I have never ever a situation where the customer was blamed of a business's shortcomings. We Meanwhile all 3 employees were extremely unprofessional & said hope I do not find a car. SERIOUSLY? Then the manager Jalyn went on to say he should not even help us on how upset we got...well you don't because in this day in age / customer service is king & took my $1000 reservation elsewhere & I ended getting the vehicle I want & was greeted with a big smile from AVIS! So many businesses are failing & the competition is tough - you don't have to tell me Jaylyn that you are doing me a favor for servicing me / I choose to never ever use Enterprise as there are many other better options.
