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February 2024 by S Y
Had gone to make some CD which went wellThe concerned staff was very helpfulUnfortunately the interruption by another staff member perhaps a teller to get her issues fixed in the middle of my conversation was unprofessionalWe go in on a week day hoping to have a smooth transfer and fast exitThis barging in is totally unacceptablePlease let the staff know that this is dis courtesy is not respectful of the client’s time and space
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December 2023 by SRIV THEFOUR
Very professionally managed. Customer
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July 2023 by Lisa N Cohen
Love Chase Bank, stopped for ATM
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March 2023 by Daniel Dai
Even though this branch is the closest to my house, I will go out of my way to visit a different branch from now on.Even the MANAGER doesn't know his own company's regulations and he will give you the wrong information and waste your time. I had to spend time out of my own day to fix the mistakes that he made, and discover that he didn't deliver what he promised. I basically did his job, TWICE. I don't know what's worse- giving the client a horrible experience on purpose, or due to ignorance?
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January 2023 by Raj S
Fantastic service . Went to open an account today and it was such a good experience. The banker was so patient and explained us everything and made sure we had all our questions answered . Loved the experience. Went on a weekday .. so it was very quick service and not that crowded . Thumbs up ?
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January 2023 by Heidi Kang
Rude and unprofessional staff, my mom went to do a transfer and was ignored along with 2 other customers for over 10 minutes despite staff being available. Finally went to the counter and was told she had to make an appointment to transfer money despite never having to do this in other chase branches. Do not go to this branch unless you wish to be ignored by rude employees who seem to be blind and deaf.
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December 2022 by Raj S.
Fantastic service . Went to open an account today and it was such a good experience. The banker was so patient and explained us everything and made sure we had all our questions answered . Loved the experience. Went on a weekday .. so it was very quick service and not that crowded . Thumbs up
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November 2022 by Chetan Dave
Two counter out of which one counter is busy second counter with three to four exective staff finishing their closing time business by punishing customer wish they can do after serving all waiting customer but no common sense that customer comes first hope they change attitude
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August 2022 by faisal shafiq
One of the worst branches to visit. Only one banker running around to help people. 3-4 members chatting around and not evening having eye contact with the people in waiting area. Right now 6 people in the waiting area and no one helping. I don't see the Bank Manager. I have 3 business accounts with this bank and this is how they take care of customers.
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August 2021 by Chris Ascencio
Good place
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January 2021 by Hasnain Ali
It was okay. Sort of annoyed because when I was making my account, on the phone, they would say one thing, and at the branch, they would say another. Also, the ATM machine was a little confusing in that nothing lit up at the directions were a little confusing. Once you get used to it, it's fine. Getting set up is annoying, in terms of everything else, they are average.
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October 2020 by Kymba Nijuck
We had an appointment with a banker yesterday. His mask kept slipping below his nose. We told him about it twice. It kept happening. We won't be doing business at Chase anymore. We didn't feel safe. We didn't feel respected. Chase may value our money but it clearly doesn't value our lives.We are working on closing our accounts now.
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September 2020 by Ashfaq Ahmad
Really true they have very very helpful in excellent customer service at chase Edison nj branch
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July 2020 by ExoticVertigo
Good bank
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September 2019 by Matlyuba Khusainova
SUSAN WONG THE WORKER OF THIS PLACE, VERY RUDE UNPROFESSIONAL PERSON , I HAVE SPENT ALMOST 1 HOUR THERE
