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January 2024 by Kevin D.
Sold our Toyota Highlander here. We started the process online and received a quote well above Carvana and the local dealerships are the area. I continued the online process uploading the required documents , within 24 hrs the documents were verified and I made an appointment to drop off the car. Once I arrived at the location I checked in and was taken care quickly. They verified my details, took the plates off the car and handed me a check. In and out in less than 40 minutes. I highly recommend car max if you don't want the hassle of privately selling your car.
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January 2024 by Tai K.
Sold my 2020 Mazda CX30 to CarMax. CarMax's online offer was $3000 higher than Carvana, all of the local Mazda dealers and even higher than Vroom. I was skeptical that the price they gave me online was real, but after the physical appraisal - they did not change the price! I was happy the price was NOT a bait and switch. I sold my car in less than an hour in the dealership.Process was seamless and the facilities were nice. High recommend selling your car to CarMax!
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December 2023 by Angelo B.
Sold my Porsche Cayman here. This is my 2nd time selling a car to Carmax, having sold a Toyota Prius to them over 10 years ago in Socal. The appraisal process does take about 30min. But after that it is very easy. They show you the offer, and if you accept, it takes about another 30min. So within an hour, you can walk out with a fairly large check. The offer was ok. More than the online vendors like carvana/ vroom/ etc. Probably a few grand less than what I would have got if I sold myself, but I didn't want to deal with the hassle of selling a sports car, with all the potential tire kickers/ joy riders, etc. Bonus... I actually got a check engine light on my way to them, and told them about it, and they still bought the car!
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December 2023 by Nahid Ali
Honestly really impressed with our experience at CarMax. They offered a really fair value online for my vehicle and committed to that in person. I was tight on time and we were in and out in under one hour. We had the pleasure of working with Thomas D. who was so professional and knowledgeable on the process - he made us feel really comfortable that we had everything we needed. I have already recommended to friends and family.
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December 2023 by Niranjan Bhalerao
It’s like going in a cake shop and selling your car for the best value. They respect the online offer without reservation. They did all the inspection, verified the claims about the car’s condition and proceeded with the paperwork. I sold my car quicker than I expected. Not to mention the offer was way above dealer’s holiday “additional bonus” price. Cannot think of any other best place to sell your car.
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November 2023 by Natalia N.
We got an appraisal for our 2013 Mazda online ( super easy process), and then went to the nearest location in Edison, NJ. They honored their offer and we got the exact price as it's been estimated online. We got the quotes for our car from different companies (online and the dealers), but no one gave us this good/fare price as CarMax did. We were very happy with an entire process ( about 30 minutes); our Customer Specialist Victor Almonte was professional, polite and efficient. You may get a better price by selling your car on your own, but if you're interested in a fast and efficient transaction- it's a right company to work with.
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November 2023 by LaTonya Miles
A few weeks ago, I purchased a vehicle from CarMax in Edison, NJ and it was the most easy and pleasurable car buying experience I’ve ever had. My salesperson, Devonne, was great, honest and very professional. I felt no pressure to purchase and I didn’t have to spend hours in the dealership. The Customer service is top tier. Every employee, specifically Devonne and Francis, went above and beyond to address and resolve any issue I had. I hope the executives see this review and reward all the employees, especially Devonne and Francis, this holiday season. It is because of them I had a wonderful experience. I highly recommend anyone in the market for a used car start with CarMax, the warranties are impressive and will give you peace of mind.
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November 2023 by Carl
Had a great experience selling my pickup to CarMax. They made the best online offer beating Car Cash and the dealers trade in others by a mile. But I was still skeptical when I brought the car to their Edison store for inspection and expected they would lessen the offer. And they didn't - they honored the exact online offer and I was happy. Took about an hour from arrival to inspection to them cutting me a check. Easy peasy and very happy. Also some advice. There is zero benefit to trading in your car at the dealer when buying a new car. New Car dealers offer the lowest price and it will complicate your already complicated negotiation when buying a new car. Sell your car privately or for a little less but a lot less headache through CarMax.
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November 2023 by Muhammad Munir
Edison, NJ 08817 has big lot with thousand of different make and model's cars, trucks. Very clean and organized spot. Employees are very cooperative. I went to sell my car, they took only one hour and got my check. Jordan was serving me. He was very cool and professional. Soon I will buy my next car from them.
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November 2023 by Christopher Lennon
It was a great experience. Natasha was very professional and handled every aspect of the car selling experience expertly. They were honest and made me an offer close to the online offer. I would highly recommend their services to anyone looking to buy or sell a car.
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November 2023 by Yi Guo
I had hesitation before i walked in to the Edision office. Immediately i was greeted by Mark W. He was very friendly, professional and explained to me about the whole process of selling my car. After spent a little over one hour I got my check. I was amazed how easy the entire process was. This should be the new way to buy/sell the car. I definite recommend this location to anyone.
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November 2023 by isaiah rosario
First I want to say shout out to Justin who made the process of selling our car the easiest thing in the world! He explained and and reassured us on every part of the process and he is what I would say should be the prime example of how to handle clients. Give that man a raise he should be training all the associates! Secondly the way your process works as a Company is great I was in and out within about an 1 hour and 20 minutes and even got the exact same price as the online quote for my car i appreciate that you guys make a sometimes hard process easy thank you!
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September 2023 by Lexie Smith
I can’t recommend going to car max enough to sell your car. I was able to fill out a form to see what I would be offered for my car. I made an appointment, went in and showed the worker my offer letter. Within 20 minutes I was given paperwork to sign and a check for the same amount as the offer letter. They made this process stress free, I would 100% recommend.
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September 2023 by Sue Kelly
The easiest transaction ever!! Everything was so quick and right to the point! Francis was awesome, wasted no time, and was very polite! Six stars! Would sell a car with them any day!
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September 2023 by Jorge Mustillo
Sales staff are very professional and friendly, I was given a fair offer for my vehicle. The whole process was very simple and straight forward. I would definitely recommend anyone to use CarMax to sell their vehicle.