Tri-State One Rate Movers

Most Recent Comments

• February 2022 by Michael Angelo
  These guys helped me with a couple of my moves. Professional all the way. I’ve gone from studios to 3 bedrooms and instead of nit-picking I commend these gentleman for always getting each job done. Recommended my Spanish speaking family to Miguel.
• February 2022 by Perfia Bido
  (Translated by Google) This business is very professional !!!! I do not speak English I call, the phone was called to a man called Miguel, a very kind person. Explain what I needed to do and I help me a lot at all, I am very grateful for your service.(Original)Este Negocio es muy Profesional!!!!. Yo no hablo ingles yo llame, le pasaron el telefono a un señor que se llama Miguel, Una persona muy amable.Le explique lo que necesitaba hacer y me ayudo mucho en todo, estoy muy agradecida por su servicio.
• August 2021 by Carol Perez
  I should’ve listened to the other reviews before booking with this company… The owner of the company is extremely rude and unprofessional… my daughters crib has a big nick on it, and they broke our bed frame without even offering to fix it.. we had to go to Lowe’s and get the materials to fix it. Scuffs on our walls.Refused to take our boxes because they said extra large on them and not large, even though they were not full to the top.Never again. Stay far away.
• August 2021 by Vincent Carr
  Theses guys were very professional on time and paid attention to detail. I could’ve been more pleased with the service thank you
• March 2020 by Linda Bowen
  I highly recommend First-Rate Movers. I had a couple pieces of furniture to move to a local charity. I contacted Brett two days ago when another local mover backed out at the last minute. Brett responded to me very quickly, gave me a price and scheduled pick up within twenty-four hours. The crew showed up on time, worked very professionally taking good care of the furniture and completed the job within an hour. Thank you so much for the quick response and very fair price!
• February 2020 by John F. Kane
  I moved several times in my lifetime. Something always went wrong. ie not showing up on time, scratched furniture, theft. My heirlooms mean nothing to the movers but they mean everything to me. First- Rate Movers were just awesome. Brett put my mind at ease and was always in communication with me. I had a ton of questions because my fear of the past. Not once I felt rushed off the phone. Brett and his staff are truly First-Rate Movers. I highly recommend them!
• October 2019 by Melissa Forlini Gaspari
  I highly recommend Brett and his crew! He responded promptly with an estimate and communicated throughout the process. His crew were efficient and respectful. Thanks so much for a job well done!!
• August 2019 by Todd Foster
  Brett and his team are first class.
• July 2019 by Debbie Beatty Oberdorf
  First-Rate Movers did an amazing job for us! I picked them based on reviews after hearing not so great stories about some other local movers. Very impressed by how professional, quick and respectful they were. I will recommend them to everyone I know that needs a moving service! Thank you so much!
• February 2019 by Kathi Hendrie Crawley
  My husband and I have moved seven times. First-Rate Movers is the best company that we have ever used!! Team arrived on time and moved all of our belongings with great care - encountered zero damage. Team was very professional, friendly and efficient. We hightly recommend them. Reasonably priced and five star service!!
• August 2018 by Sandy Bunting Chandler
  Owner Brett and his crew were top notch. From estimate to completion of job, the entire move was seamless. Super organized team of movers that truly seemed to care and took extra steps that I have never experienced with any other moving companies from my past. I would not only recommend Firstrate, I would never consider hiring any other moving company.....local, reliable, caring, professional. #verysatisfiedcustomer
• July 2018 by Hazel Meegan
  Brett and Brian and the whole crew were wonderful. Out of one house in 3 hours and into the new in 2 hours.Very professional and hard working. One small concern taken care of pronto. The best. Highly recommend.
• June 2018 by Emily MC
  Brett helped move us this past week. We had a good amount of stuff to move, a lot of which could have easily been damaged had it not been done correctly. Brett ensured all of our things were handled with care. He moves quickly and efficiently and never once complained when any details changed. He and his company take pride in all they do and it shows! Thank you so much , brett!
• July 2015 by M Rafla
  Another customer with a terrible experience, Vince, The manager or the owner of Tri-state one rate movers was unprofessional and a money hungry person, he will make all problems so you pay him in cash, I think he is an expert of doing that. The ordeal ended up by calling the police to make him deliver our furniture. They damaged our furniture, did not know how to move the big sofa, even his workers told him you cannot move the stuff this way. I gave him the cash and asked them to leave. I called another co. “Franks Movers” to move the furniture within mu house.
• December 2014 by Kelley Allen
  TERRIBLE, EXTREMELY (UNECESSARILY) STRESSFUL EXPERIENCE due almost solely to the complete lack of professionalism, courtesy, people-and-problem-resolution skills by the head of the local branch of Tri-State One Rate Movers, VINCE. I actually had to resort to calling the police in the middle of this ordeal, seeing no other way to deal with him or the damages and danger to my and my roommate's possessions. As a first-time user of a moving company, I made some apparently common rookie mistakes that have cost me very dearly. Please learn from mine to avoid this awful experience. Some tips ands suggestions: (1) Inventory / Contract: I have since found out that real professional movers, unlike Tri-State One Rate Movers, should conduct an in-house inventory in advance of the move. In that way, there are no surprises to either party. A lot of unethical mover companies, like Tri-State One Movers, will simply take a list over the phone or e-mail. If the customer is one box over, then the customer is in “breach of the contract” and the fees start to add up. In my naiveté, I simply e-mailed a list over to them a few weeks before the move. Unfortunately, my list quickly became woefully inaccurate over time. (My fault. I will admit.) Vince became very agitated and demanded more money IN CASH (an additional $575) in order to complete the move. He refused to even accept a money order or certified check. Demanded cold hard cash "since I stabbed in the back once and would do it to him again." His ability to work out the situation in a polite and professional matter was non-existent. His overreaction was completely unnecessary since there was a clause in the contract stating a fee per box over the stated limit. His overreaction, drama and refusal to approach the situation with calmness or sense of resolution caused a lot of unnecessary stress. (2) Have a back up plan: From the moment I met Vince, he was extremely rude and unprofessional. My first impression: I politely asked him to request for the two movers not to smoke in the moving van. Vince's reply: "What!? In the 22 years I have been in this business, I have never heard anyone ask that. EVER!" And it went downhill from that moment on. (BTW. Vince allowed his movers to continue to smoke in the van but used air fresher to hide the smell. I kid you not.) In retrospect, I really should have had a back up plan since I needed to be out of the apartment on that day. I had no choice but to tolerate Vince's bullying. (3) Photos: Do take photos of all your possessions. During the move, the leg of my sofa got busted. At this point, I was so exhausted and felt so threatened, I decided not to complain. However, the two movers did notify Vince who was unloading the van downstairs. Vince had a major fit, called me a liar and told me that the sofa was already broken before the move! He then produced a tiny piece of cling-wrap and informed me that the cling-wrap had held the leg together before the move. I responded that regardless of the cling-wrap, I now couldn't sit on the aforementioned sofa as a result of the move. Vince literally cursed me out and threatened not to deliver my roommate's possessions. (They were making two stops.) That's when I called the police. (Vince did eventually deliver those items but several of those also sustained substantial damage.) (4) Payment: Real professional movers, unlike Tri-State One Movers, will agree to take your payment / tips after the customer is all moved in and satisfied. That is what Vince and I agreed upon on the phone. Unfortunately, since I was in "breach of the contract", he demanded all the money plus the extra $575 AND a 15% TIP up front. I had no choice since he literally had all my possessions and my roommate's held captive. A terrible and traumatic experience.