10AM - 7PM
29 The Promenade, EdgewaterOpen 24 hours
15 Maiden Ln #1101, New York“After dealing with an ISP who has a huge monopoly on the Brooklyn market for almost a decade and finally getting fed up with the lack of quality and customer support, I decided to switch to Honest.At first I was apprehensive, as we usually don’t get many options for who our providers are. The speeds seemed too good to be true, and everything my neighbors said was great.However Honest delivered everything they said they would in a fast, considerate, and genuinely caring way.I was able to make an appointment for internet install for the same day I started looking, used a referral code from a neighbor so my first month was only $25. I called to confirm it was actually happening in a matter of hours, and I immediately got a real person on the phone who was super helpful and confirmed.Andy B. Was my installer and he was so nice, extremely friendly and knowledgeable and answered any questions I had about their service.I’m a software engineer and I work from home making a lot of video content, and I also play a lot of video games on the PC so speed and connectivity is really important to me. After he installed, we did a speed test and he determined there was something bad with (I think) the cat 5 port pins and fully replaced it. Next speed test we ran was 300mbps up / down on my WiFi and NEARLY 1 GIG on wired. I was blown away. I was also able to use my own modem and router and didn’t need to rent anything.I can’t believe how seamless it was, but the attention to detail and genuine care for the product and customer have absolutely made me a HUGE advocate for anyone considering the switch. Honest is…. honest!”
10AM - 8PM
892 2nd Ave, New York“This Verizon Store has been a life saver for me. Reshma goes above and beyond to help her customers. I originally went to a Verizon store in Grand Central and the rep there completely screwed up my account. She signed me up for a bunch of addons on all my phone lines (Hulu and mobile hotspots) where each addon cost me $10 a month. I was about to cancel my Verizon service, but luckily I went to this Verizon store and Reshma helped solve all my problems. She worked with a Verizon rep on the phone for over an hour!! It really shows that she cares.”
8:30AM - 5PM
285 Grand St, Jersey City“Jack at Hiper Networks was great! Super efficient, responsive and took the time to understand our needs when we were initially opening our account and then again when we were closing the account. Jack made all of our transactions very easy!”
10AM - 8PM
961 E 174th St #30, Bronx“I had the pleasure of speaking with Lenny from the T-Mobile store and I couldn't be more pleased with the assistance I received. He was incredibly knowledgeable and resolved my issue promptly. This level of service exceeded my expectations, and I would highly recommend your company to others. Keep up the excellent work!”
9AM - 7PM
70 NJ-17, East Rutherford“We finally decided to upgrade our phones and visited this Verizon store last Friday as it’s close from our house. Mr. Smerlyn took cake of us everything including the transfer of data from old phone to new one. It was such a pleasant experience. It’s located in a small shopping square and lots of parking spaces. I highly recommend!”
10AM - 8PM
49 S 4th Ave, Mt Vernon“Everyone I just want to say that this store has truly changed since it underwent new management and staff. You go in and someone give you a warm greeting. When the new staff tends to you they break down all the deal we qualify for and everything. They hooked me up with a free Apple Watch by just adding the line and set everything up for me. Truly a great experience in this location. I highly recommend y’all make this your go to location.”
10AM - 8PM
197D Madison St, New York“I was in T mobile and my paymet was $70 one líne now I switch in Boost Mobile and got $25 unlimited plan as awee as got Internacional calling. Imran describe the plan wisely and help me to get my account number and transfer pin. I recommed this store. I am from máxico they todo máxico calling only $5. Best store in Manhatten .”
10AM - 8PM
2563 Broadway, New York“As someone who is often anxious about changes, my anxiety was blown away by the care and attention demonstrated by Michael Takeall. Though I have made only one call so far, I am extremely happy about returning to T Mobile, mainly because of the positive experience I have just had with Michael, here at the 96th and Broadway location.”
Open 24 hours
1115 Broadway Floor 12, New York“We switched to Pilot at three of our locations a yeqr ago, and we couldn't be more pleased with our decision. We have not had a single problem at any of our locations, and when we do have a question of any kind we are able to get somebody on the phone almost immediately, and each and every Pilot representative has been a pleasure to work with.We would unequivocally strongly recommend Pilot who is looking for a strong, reliable and responsive ISP.”
9AM - 8PM
424 Park Ave S, New York“Mordi was the most helpful Verizon employee I’ve ever worked with. He was fast and reasonable and helped me find discounts wherever possible. If you get a chance to work with him I would highly recommend!!!”
Open 24 hours
246 W 38th St, New York“We're glad to find Frantic Link as our service provider. Very fast internet speed, and VoIP phone service just works as good as the traditional landline but more features. The cost is less than any other providers. Great customer service.”
10AM - 8PM
170 E 116th St, New York“I was looking to switch from boost with my song and this amazing young lady help us. Her name is very unique as well, Clarelly. She is pretty good and know her stuff.”
“Opened my account going on a year now, my representative at the time was Derrick. He was very informative about what plans etc. would best meet my needs and I have to say that I am very happy with my spectrum services. Recently my grandmother shared with me that her cable service was too high, I asked her who she was with, and she said spectrum. I reached out to Derrick and asked him how they could help her, Derrick said send her down to the store. Long story short he saved her about $60 a month. Thank you, Derrick, for all your hard work.”
9AM - 7PM
141 8th Ave, New York“What I needed to get done. This store didn't provide it, BUT the customer service from the guy in the store was GREAT! He gave me the address to the store that could help me. He was also able to answer all of my other questions.”
“I have used Natural Wireless since August 2020. The service is excellent and fast. I had a service tech help me one time and he was timely, pleasant and professional even though I think I was the cause of the issue. Also, they have never increased my price!Many thanks NW!!”
10AM - 8PM
5508 Myrtle Ave, Ridgewood“I had an easy going wonderful experience today at t mobile. Under the circumstances of being beyond under staffed Jacob Ocho worked his magic multi tasking taking care of five customers with different issues all by himself with a smile on his face greeting everyone with professionalism.”
“Times Sq location is by far the best impactful store in NYC! Everyone was very helpful and knowledgeable on products and services, helping me pick out the best plan and deal they had to offer. Daniel was very patient and meticulous with upgrading my plan and phone. I will make the trip here to get good service.”
10AM - 7PM
2852 Broadway, New York“Had a great experience working with both Ralffy and German. They helped me get a new iPhone, set it up and transfer all my data. Got a great deal too! Even offered me bottled water. Thank you!”
10AM - 8PM
2636 University Ave, Bronx“Best service I've ever got from this platinum store. Sharif the sells man perfect responding guy . I got back all my information from my old deviceThank you boost mobile”
10:30AM - 7PM
263 W 23rd St, New York“I had the best experience working with Karan at W 23rd Verizon! He was extremely efficient, knowledgeable and helped me set up a new iPhone quickly. Highly recommend!”
“Went to exchange cable boxes and was assisted by Thomas who was so helpful. He explained options very well. Parking right outside building. Very fast and good service.”
10AM - 8PM
2016 Broadway, New York“Demetrius made our shopping experience personalized, kind, and smooth! He should absolutely be given a raise!! The kindness and patience he showed my mother in law tonight was what every company should aspire to have every employee posses. The store itself was very clean and very conveniently located in the other staff that we encountered were very kind and friendly as well however… He was truly such a rockstar. I slipped him a note when we entered about how I wanted to add my mother-in-law to my phone plan and did not want her to know the price of anything as she has been going through an extremely difficult time and he went above and beyond the call of duty. If you are looking for top-notch service then definitely come here and ask for Demetrious. Also, I love Tmobile and I’ve had them since I can remember… Excellent service all around. This location is fantastic”
“Upon arrival I was greeted by Representative Ana, very polite and friendly demeanor. I had a ton of questions, which she answered with no hesitation and made me extremely comfortable. While checking account she noticed a huge discrepancy, informed me and called customer service to make the necessary adjustments. So not only did she assist me with upgrade and gave me the best deal but she also managed to make corrections to my account that had been overlooked. Thank you so much Ana. Please give her a raise! She deserves it.”
10AM - 7PM
43 Westchester Square, Bronx“JD and Jose wr awesome! Customer care (over d phone) had me going back and forth to the store. Jd and Jose listen and handle the problem, best customer service ever!”
10AM - 7PM
581 Broadway, New York“James, the manager at this location, did a fantastic job exploring phone upgrade options and helped me get my new device. 10's across the board! Great customer service”
10AM - 8PM
57-05 Junction Blvd, Queens“Both Leonardo and Janel were very very nice people, they are both great asset for the company, Leonardo has amazing sales talent, I recommend him to be soon a store manager, great skills???”
“After calling first to verify stock, I was able to walk in, purchase my device and walk out relatively quickly. A great shop. The manager is very attentive and actively works to ensure every customers needs are met.”
10AM - 8PM
169 East 86th St, New York“I have been in several times. I don't know about the others, but Mathew has been consistently helpful and attentive. As an older adult I particularly appreciate his patience and excellent service.”
“service was great. i would have added last star but i realized they added apple one to my account 10 a month and i never gave permission nor we talked about it. so great store and service. manager is the best. but double check every single feature they add. especially apple one. 10$ a month. they are sneaky. they broke everything down but didn't mention apple one. so they prob get commission on apple one or some kind of benifite.”