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February 2024 by Ade
Nice selection of clothes, the nastiest worker. Today Jan, 24.24 I went to the store to buy a sweatpant. There was two ladies one was nice she was a black women really nice dressed, the other one was white with blonde hair and wearing beige, her attitude is not the best to work there. She don’t help you at all, it was only two persons in the store (me and my brother) can you believe that no help was offered. Well I picked up my sweatpants and I was ready to pay for it I called this lady and she was one second (she took around two min just walking around, she was doing nothing) I work for the company so I have employee discount, I didn’t had a wallet on me and I paid cash so I gave the change of money to my brother so he can save it for me, this women said to me “next time use your own money” and she was very angry from the moment we stepped foot into the store, she did not greet us at all and if shes a manager she needs to manage her behavior and attitude! Definitely not coming back where I don’t feel welcomed at all, it’s not my fault if you are not making the day. You should give customer service to people so like that you can sell.
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January 2024 by james small
Good atmosphere
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December 2023 by C P
Store felt empty. Not many selections
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July 2023 by Lex Barberio
Had a great shopping experience with Christine who went ABOVE AND BEYOND for us. Thank you for all your help!
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June 2023 by Andrea Jackson
Great staff. Super helpful. The sales rack was great! It was cheaper in the store than online. Plenty of parking close by.
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June 2023 by Meredith r
Jessica, sales lady, is super nice and very helpful. She was very attentive to my needs when I shopped there 2 weeks ago.
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April 2023 by Sarah Hwang
It’s nice location but they don’t have as many stocks and options for sales and discounts.
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March 2023 by J. Matos
My go to store simply obsessed with the rebranding and upscale clothing they now carry. I have been on a Banana kick since October 2021 the majority of my clothing is from here. They have become a luxury brand and I love it.
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February 2023 by Minhee Kim
Totally rude. I will never use Banana republic because of the lady who works in this store. My mom bought knit wear about few weeks ago. And the clothes worn out. So I asked her what to do. She said. It is what it is like every wool clothes. Who does not know about it? She does not know about the service. If she is the manager of the store. She is definitely not the right one.
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February 2023 by J. SoRia
Need more variety in store, no sale, they change sizes now and not the same like before, price little high now.
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February 2023 by Eddie M
Nice selection and both employees greeted me as I walked in.
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December 2022 by yyy zzz
Very rude and not helpful staff.
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June 2022 by GudgnJ
Good but no banana
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January 2022 by Josefa Silva
RUDE and unhelpful. I choose not to give out my personal contact information to every company I buy a t-shirt from, even though they promise points that will get me discounts if I do. After failing to get my phone number and email address, the salesman commented to his co-worker how it's "crazy" that people don't sign up and how he just doesn't "get it". Meanwhile I'm browsing in ear shot. RUDE. I won't be back, which means I won't be shopping at Banana Republic anymore.UNHELPFUL. This happened when I went to exchange a $200 sweater for a smaller size. Instead of helping me with an exchange, he returned it, handed me a gift card, and said the computer said that the sweater was in the store in my size. He didn't walk me over to it or even tell me where it was. I guess he was in a hurry to talk to his co-workers about the crazy customer.
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January 2022 by Andreina Justino
So amazing to see that I come to the Banana Republic pretty much about once a month because I pretty much have all my work Wardrobe from them but the day that I decide to dress casual, relaxed look. I come into the store in Edgewater New Jersey and basically was treated like if I'm going to shoplift something, and instead of saying hey did you need anything? Do you need any help? She says to me, (the sales person says) are you okay? excuse me? I said yes are you? and she says yes and she keeps on giving me looks.This is what customer service has COME down to and it makes me really really disappointed to say that I'm going to start looking elsewhere for replenishment to my work wardrobe.Good going Banana Republic.
