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June 2024 by The Mystic Mungis
The staff were very friendly and seemed very knowledgeable. Definitely a good location to get quality service at!
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May 2024 by Sean Powell, MBA
Awesome and professional customer service, literally the best customer service I've ever experienced
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May 2024 by Alex Iverson
I had a great experience today.
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April 2024 by Kate McLaughlin
Customer service was excellent at this location. Joseph was personable, kind and very helpful!
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April 2024 by Kim Fahey-Calafiore
Joseph at Monmouth Mall, Eaton town was EXCELLENT! He explained everything throughout the process and was diligent and patient in getting my phone set up. Thank you! ☺️
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April 2024 by William Alexander
My Sales Associate went above and beyond to understand and address my needs..
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February 2024 by Ida Burton
DO NOT GO TO THIS STORE
I ordered a phone online for express in store pick-up. I pre-paid for the phone and received a notification that it was ready but when I went to the store the clerk would not release the phone for unknown reasons. He was rude, incompetent and seemed to be intentionally creating a delay. Lots of attitude and horrible service - stay away. Finally the clerk released the phone after making me wait at a mostly empty store for almost two hours
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February 2024 by Bill King
AwesomeDarien was very helpfulI appreciated his knowledge of product to fit my needs. Best customer service that I received in many years, he should train others in service and hospitality.Great experience. Thanks Darien
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January 2024 by Judith Nachshin
The best experience in a Verizon store ever. The employees were very helpful and friendly.
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December 2023 by Shante Alexander
Your employee Iesha steals customers personal accounts information and credit card numbers
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November 2023 by Sandra Alvarado
Peter was very helpful and knowledgeable about the offers. Unfortunately, he did not have help and was training a new employee. He should have had another trained assistant, especially at this time of the year.
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November 2023 by Sue Spakowski
Stay away from these "Verizon" stores - they are not the corporate store and anything they do to you is on you. Verizon cannot help you. This particular store almost sold a $1,000 phone to us that had a $700 discount through Verizon offers. They claimed they did not see the offer on my account. This is why you need to go to a corporate store! This isn't the first time one of these Victra Verizon stores screwed my family. They got my daughter, got my dad and now almost got me. Thankfully, I called Verizon and the Verizon rep spoke with the store and the store agreed to waive the $50 return fee and gave me my $ back and my phone. I left and went right over to the real Verizon. When you go to a store, make sure you are in a corporate one! Not an authorized retailer. Ask if they are Victra? You don't want that!!
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October 2023 by Mackenzie Kazawic
If I could give this store less than 1 star, I would. The sales associates have no knowledge about their products and don’t honor Verizon policies. Take your business elsewhere if you can!
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October 2023 by A Rabid Theater Kid
Wonderful customer service!Darien was extremely helpful and went above and beyond to fix my phone issue
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August 2023 by Dr. Venkat Shinde
Waiting for him for 45 minutes, he could not find time to attend , poor service.
