Hardware Stores in Eatontown, NJ

“The manager is always friendly and helpful. Knowing what items to select and doing some research is the key to shopping here effectively. I've gotten some great deals for tools and supplies.”

“Needed a length of pilot light tubing, checked the website, in stock and ordered it. Received email, traveled to the Eatontown store, was promptly greeted and on my way within minutes. A very pleasant and successful transaction. The store was also impeccable and organized.”

“Ashley, one of the managers, provided me with some of the best customer service I've ever had. She empathetically listened to my month's long battle with Hisense. Because the AC unit stopped working properly one year after purchase, returns are made to the manufacturer. Each time you provide Hisense with what they request, they inform you of something else that needs to be sent in. They never gave me a list and provided me with the documents needed in any of my 5 phone calls or 5 emails. After I gave them everything they requested, they then wanted me to cut the cord to the unit and send them a picture. I was not doing that as the fan still worked. I needed at least that if I was to be without an AC unit in 90 degree heat for a week with my elderly mother. At this point I was exhausted with the situation. I knew Lowes did not take returns on this but I had no where else to turn. I told my story to the first person who picked up at customer service. She was kind and understanding. She then put Ashley, the manager, on. Ashley took ownership of the situation and solved my issue immediately. It is the type of character you would expect from a business owner who understands the thirty thousand foot view of a situation. When I arrived the next day to exchange my unit, Kim, an associate, said with a smile you must be Marie. Everyone was friendly while they got Ashley. I wanted to hug her. To sum it up. Ashley deserves recognition for her leadership. It's further evidenced by the staff she manages.”

“went into Lowes last week, afternoon, stinking hot, moving slowly ... served by 3 outstanding staff in a row ... Pete in the paints dept brought me right to the product I needed and I felt confident it was the right one, he was smart & funny ... Rich in hardware could not have been more patient and kind and helpful, thought he was finished helping me but then he came back to give me more info after checking with the guys in lumber ... and Jerry at self-checkout was friendly, and gentle, knew what she was doing, it was a pleasure. Kudos to whoever is doing the hiring at Lowes.”