Grainger Industrial Supply in Eatontown is a convenient and well-organized store that offers a wide range of products and helpful service. Customers can visit the local branch to get what they need quickly or order online for same-day pickup at no extra charge. The store is open after hours by calling a special number, with a small fee. Staff members are experienced and ready to assist with product questions, returns, invoicing, and service issues. Customers praise the store’s organized layout, prompt greeting, and efficient transactions. Some staff, like Ray, go above and beyond to provide excellent customer service, making visits pleasant and successful.
Needed a length of pilot light tubing, checked the website, in stock and ordered it. Received email, traveled to the Eatontown store, was promptly greeted and on my way within minutes. A very pleasant and successful transaction. The store was also impeccable and organized.
December 2023
Ordered a part to pickup at the store near my work. Had no issues picking it up or paying at time of pickup. Great service!
November 2023
First time. The guy at front desk went out of his way to help. Would recommend this place.
