Fortunoff Backyard Store is a well-known retailer specializing in outdoor furniture and patio sets, with seven locations in the New York/New Jersey area and a total of 29 showrooms across several states. Customers often praise the store for its friendly and accommodating staff, who go out of their way to help find the right products. For example, staff members have called other stores to locate additional chairs and have provided helpful, informative service without pressuring customers. Many shoppers appreciate the knowledgeable and humorous salespeople, such as one who made the shopping experience enjoyable and was attentive to their needs and budgets. One customer shared a particularly positive experience with a salesperson named Cynthia, who showed genuine interest, patience, and kindness, helping them select a full dining set and offering flexible payment options. The staff’s willingness to listen and assist has led customers to feel valued and confident in their purchases. Delivery service is also noted positively, with staff ensuring that outdoor furniture fits well in customers’ vehicles and scheduling convenient deliveries. Overall, Fortunoff Backyard Store is recognized for its helpful staff, quality products, and positive shopping experiences, making it a popular choice for outdoor furniture needs.
Added some pieces to a seating set we already had and Cynthia of the Eatontown store was extremely knowledgeable and helpful! We will definitely be back!
May 2024
Staff was very accommodating. I needed 4 chairs of which they had 3. They called around to other stores to locate an additional chair.
May 2024
Go see Marge. She is an outstanding sales/customer care person.
