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March 2024 by sandra Jacangelo
Replaced the windshieldGreat job…. Better to see you !!!Services: Transmission
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March 2024 by Barbara Cugini
Fast, efficient, polite, stress free service
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February 2024 by Pamela Girard
Audi Eatontown service is top notch. You drive in, they take your car and your service advisor writes up the order. This time I chose to stay rather than a loaner but I always worry that it will take longer than expected. Not so this time or so any time so far. I was in an out of there in an hour just enough time for me to read a magazine and have a refreshment provided by Audi. Or service advisor could not have been more helpful. They make the whole experience as pleasurable as possible. You even go home with a clean car because they always wash it when it's serviced. How nice is that!
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February 2024 by Brian Barton
Cleaned, not just the outside but the inside....and it really needed it
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February 2024 by Wilbert Barno
The staff was courteous and nice.
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February 2024 by Frank Merlino
Hands down... Audi Eatontown offers the very best service.....period. No need to go anywhere else. If you appreciate exceptional service (with a smile and a laugh) competitive pricing, a state-of-the-art facility, a nice hot cup of cappuccino, and an overall great vibe, this is your place!Services: Electrical
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February 2024 by Esequiel duarte Lezama
Great service Cindy it’s the best.Service: Oil change
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February 2024 by V Dininno
This place is great for service! Professional and clean! I’ve worked with Britanee each time I’ve been there in three years I’ve had my car. She’s been very helpful and is a delight to work with.My only complaint is twice I’ve needed a part for an in warranty issue and both times the part isn’t there which has required me to come back. Two out of two isn’t good for a part being needed at a service center.
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February 2024 by LuAnn DellaPietro
Pleasurable experience. Outstanding customer service!
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February 2024 by Alissa Zalta
Great service
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February 2024 by Nate Parks
I would like to thank Audi Eatontown for providing 10 star service from the first Audi that I’ve owned, until the current one (my 5th).They will always be my only choice!!!! Go check them out!!!!
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December 2023 by Google user
Excellent service experience but would have appreciated proactive call updates. Took in for 75k and they only performed the necessary services (air filters) without price gouging or upsell which was much appreciated. They needed to hold my car overnight to check a potential trans issue and said they'd call by 5, I called and was promised an update first thing, but had to call two more times the next day. Service department needs some customer facing IT upgrades to automate some of these client management processes, but overall I was very happy with the experience and free car wash!
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August 2023 by Richard George
Bryan and the Audi team did a great job on my first visit to Audi Eatontown to deal with what I thought might be a bent axle after being hit by another car. From being able to book an appointment for the very next day to the level of professionalism upon initial reception to updating during the work, the total experience was five star!Service: Wheel alignment
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July 2023 by Michael Forrester
Bryan was extremely friendly and professional. The car was quickly diagnosed, my options were discussed, and I was pleased with the overall level of communication and pricing.
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July 2023 by Eric Halpern
Always quality service at a fair price.Never a hassle. I drive almost an hour just because the people at Audi Eatontown are pure class. I wouldn’t go anywhere else and I recommend friends and family, not to either.If you have any hesitation about using this dealership, use this review to ease the mind.Whether you are buying a New car, Used car, or just getting a service done, do it with comfort and confidence at Audi Eatontown.Eric H.Service: Tires
