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February 2024 by Anthony Lattanzio
Excellent service and nice discount of 25% off!
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February 2024 by Jimmy Vivar
Everyone was so kind and hel
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February 2024 by Lorenz Harms
Had a Vetco appt for shots and they canceled the morning. The 2 young girls coving the dept had "don't bother me" attitudes and just kept repeating "you need to reschedule online" regardless of the questions I asked.Aside from that, it was a typical Petco.
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January 2024 by Emmanuel Sanon-Jules
Great dog grooming staff
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January 2024 by Efrain Buri
Great, congratulations, I have my two French bulldogs. And I get what I'm looking for. Congratulations. To the lady who attended to me. Yesterday FRIDAY. In the afternoon. . . CARMEN.
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January 2024 by Bhavita Kalambekar
Horrible experience with grooming!If you love your furbabies, don't visit this place for grooming. It's highly unprofessional, and they don't seem to know their job well. We specifically asked them to trim the hair near her eyes so that Hazel (goldendoodle) could see more clearly. However, they claimed her hair was matted between her paws and they ended up shaving her face and body. Considering it's peak winter, their decision was not logical. We have decided never to go to Petco again. Hazel is unrecognizable after this unfortunate haircut.
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January 2024 by Tyler Danser
Friendly staff, clean store
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January 2024 by John Interrante
The store is dirty and they always seem to be out of a lot of things. The staff is not very friendly.
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December 2023 by Kevin Franklin
Great staff
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December 2023 by Michael Desmond
Workers are helpful and knowledgeable.
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December 2023 by Matthew B.
Took both my dogs here for their annual vaccinations 4 weeks ago, as I have been using vetco for a few years now and never had an issue. One of my dogs is harder to handle than the other. The crew here 4 weeks ago allowed me to assist them to ensure my dog was receiving the vaccination properly. Today I return for a booster shot for both dogs. I let them know the one is harder to handle and how I assisted last time. They refused to let me assist and told me they refused to provide the service for him since they can't put a muzzle on him. They want me to see a full service vet. They now noted my account to refuse to service my dog at any vetco/petco. I called customer service and they will not assist either. I will never step foot in a petco again. This was extremely rude and wrong to provide a service that requires a booster shot and now refuse to finish the process. How can you allow the owner to assist one time and then not allow to assist another?!? The staff at the register and managers are not included on this since they were just as shocked as I was. The vetco staff was nasty.
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November 2023 by Natalia P.
If I could give this service zero stars, I would give negative 12. I don't know what they were doing to my dog for over 3 hours, but the job was not done. It looked like my pup was trimmed really crooked while I was paying at the register. The worst part is they make you pay before you see your dog. Once I saw my pup, I almost began crying how bad it looked. My dog was stressed or for the rest of the day.
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November 2023 by Albert Zigler
They need more help. There were parts of the place that seemed as though they stopped using. Such as the dog training and adoption area. Very few birds or pets in general.
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November 2023 by Jillian Stevens
I cannot say enough good things about Olivia and my dog, Meadow’s grooming experiences with her. She has cut her nails twice and now groomed her. Meadow is a large breed and good, but can be a lot of dog just by looking at her.Olivia is wonderful was Meadow, not only she is was Petco wants as an employee or groomer is knowledgeable. But Olivia takes that extra step of caring. She took her time with me at both occasions, a check in and out never rushed to talk about the grooming experience or to make sure i had all proper documentation.Olivia made sure I left with the information to join for Petco grooming and to make sure to login, which I have not because at the register they did not give me a receipt (my fault). Meadow and I cannot say enough good things about Olivia and Petco East Windsor grooming. Thank you, Olivia for being excellent!
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November 2023 by Nany Dawod
I recently had a grooming experience at Petco that left me quite dissatisfied. Despite requesting a trim with a blade length of 2 for my 10-pound dog, they shaved him down to a zero, not only did they shave him to a zero in the winter time but they left his hair uneven. To add to the frustration, the initial quote of $88 ended up being $120, and the explanation provided was unclear. Also the service there was terrible there were rude to me for no reason and all I did was ask questions. Personally I will nor be bringing my dog back to this grooming service.
