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November 2023 by Leo Huanca
My package has been on hold and overdue for a week now and I can't get a clear answer to why and when it will really arrive, only that by the end of day it just rolls over to the next day. I emailed, used the chat, and called the 1800# but haven't been successful on reaching a live person and only get the same answer over and over: It's on it's way today. I am extremely disappointed and frustrated with this companys service and will have to make a personal appearance at this point. Will never use use DHL ever again!!! ABSOLUTELY a HORRIBLE EXPERIENCE. They deserve - 5 stars Google rating.
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October 2023 by Eve Mylchreest
Three DHL vans following each other and driving recklessly, in the middle of a narrow country road with no shoulder. Drove my car into the ditch to avoid head on collision. DHL drivers did not even stop to help me. Major damage to my car. Called DHL customer service who blew me off. Boycott DHL!!!
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September 2023 by Kayla
There was this one lady very nice I would recommend this place ??
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September 2023 by Bimal Kadakia
Sonia was extremely helpful and provided excellent customer service!!!
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September 2023 by Vamsi Kiran
Sonia was excellent in her customer service. Really appreciate her help in sorting out the issue of my package on hold. My kid will be very happy as the package came on time.
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September 2023 by Pinku Patel
DHL Express service at the East Windsor facility is very good - the people who work there are excellent especially Sonia. She was great to work with and I really appreciated her and her supervisor who went out of their way to assure I received my package.
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September 2023 by Rahul Patel
Sonia was amazing. She communication everything well in details. She was polite and professional.
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July 2023 by Pretti Cloudz
They come to ya house park and chill for15 minutes then leave and send a text that you wasn't home. Whole time I was watching and waiting for then to come out the truck so I can meet them to receive and sign for my package smh. Customer service was no help AT ALL making a bigger inconvenience smh. NO STARS REALLY.
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June 2023 by Genai Boyd
Told me my package would come the 16th now it’s the 19th when I fly to Florida that day. Now I have no vacation clothes and I hate this company smh worst delivery service
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May 2023 by Maria Soukas
Betty from DHL was AMAZING. She is probably the first service provider I have met in years who was solution based, quick on her feet and happy to accommodate . She is an asset to the company. She made a stressful situation very seamless for me!
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April 2023 by Mark Terzano
just picked up my package from east windsor, Kelly was so helpful and kind! We need more people like Kelly she’s the best!!
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April 2023 by Haley Pogoda
Kelly was so helpful with getting my package shipped to Poland!! So grateful for an easy and quick experience!
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April 2023 by Nick Manente
I had a great experience with the East Windsor DHL office. I had to send some very important items to a family member in California and wanted to make sure I was doing it correctly. The DHL employee that helped me was Kelly. She was very friendly and walked me through the shipping process. The package arrived in California as promised. I will definitely be using DHL's East Windsor office for future shipments.
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April 2023 by Mary Lee
My wife and I had no idea how to send a package to our relatives out of the country. We went to the East Windsor branch and was helped by Kelli who did everything for us. She was so much help.
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April 2023 by Vladyslav Savin
Kelly was amazing - we had an urgent pick-up and she took care of everything and had it ready super early!
