I am sending a gift package to Tanzania for a friend and was having trouble. Sonia and Matilda from the service center in West Windsor, NJ took the time to help me through every step and even helped me get the best price I could for shipping! Great employees!
November 2024
Sonia was amazing! She showed me that I already had the airway bill so I did not have to pay the express shipping costs. She asked me if I needed help and guided me through a multitude of confusing steps sent by the return company, found the appropriate label, and explained how international shipping works. THANK YOU... read full comment
November 2024
Sonia at DHL Express provided exceptional service! She was knowledgeable, efficient, and attentive to my needs, ensuring my shipment was handled smoothly.