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February 2024 by LEAH SAKS
Staff was really attentive and friendly. Great service with attention to detail. I will definitely come here again for my banking needs
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October 2023 by Stephie B
Don’t understand the negative reviews. I’ve had excellent customer service. The people that work here are very friendly and always have a smile on their face . Also, they answer my questions and help as much as they can.
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August 2023 by Markeea Johnson
This bank needs to be investigated for fraud and stealing because they try to steal a $1300 check from me that I deposited to the ATM machine but luckily I had the machine take a picture of my check deposited into my account emailed to me so Chase had to reimburse me my $1300.If I never had that picture of my check email to me I would’ve never gotten my $1300 I don’t know what happened with Chase all together but it’s best to bank at another bank.
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July 2023 by Joseph
Both atms never work.I swear twice a week they work
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May 2023 by E W
I tried to open a savings account at the East Windsor branch at 4:40pm 20 minutes before they closed and was told sorry there is not enough time today to get a new customer. Come back another day. Chase has a bad reputation in my experience and this is a good example of the reason why. It should not take more than 20 minutes to open an account and if it does they could have stayed an extra 10 minutes to get a new customer. Now they have lost a customer.
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November 2022 by R M
I called multiple times. They never pick up the phone. All you get is a message saying that they're busy and you should call again later. Really?
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November 2022 by Joseph Cifuentes
Both atms never work.I swear twice a week they work
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March 2022 by Martin Veintraub
Teller reluctantly came to drive up and took my license and checks for deposit. Then she disappeared for ten minutes. I then buzzed for her and she angrily came back. Curtly and with evident annoyance that she had been helping another customer with their “enterprise “. I took her name and left. Some hours later the branch managers called and apologized profusely.
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January 2022 by A.J
They ask inappropriate questions when I went in to get personal checks. She was asking why and what did I need them for. I am not sure if she was slow or what but she kept asking why I needed them. I never had any issue with chase before.
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July 2021 by Rachael Masone
Absolutely zero customer service. I’ve had multiple problems in the past but what good does it do when they close at 5 pm when that is the time most people get out of work. how does that help them solve their problems? i came in at 4:30 one day and they wouldn’t take us because the 1 person working was busy doing things. then they wanted to make an appointment but they close at 5 and i usually work till 5. honestly ridiculous
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July 2021 by Jay Jopam
Private Bankers don't call back & no one answers the main line during business hours. Try PNC instead.
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April 2021 by Mark F.
Back again Very friendly and helpful staff Covid 19 protocols are being followed Big parking lot Highly recommend
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March 2021 by Madelyn Roland
Horrible customer service!
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August 2020 by Jean L
Yes. I should have checked the review. I think this Chase location has the worst customer service ever. Make sure you walk in with lots of patience and zero expectation for service. I am shocked Chase corporate has not been taking any action to improve the service at this location.
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February 2020 by Valerie Duruaku
Wanted me to use the ATM machine to make a deposit
