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February 2024 by Kyle Russell
There were only two people making drinks. The order line went fast but the drinks took forever. One girl dumped a drink on herself went to the back to clean herself took 20 minutes the manger finally came out and was texting on her phone!!! Very disappointing noted in the service especially for such a busy mall. It could have taken 10 minutes and it was at least 45 ridiculous!!!!!!
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January 2024 by Liliana Ventura
Every time you order in person here they tip themselves without giving you an option if you’d like to tip them or not. Today I asked for a small cup of ice because they barely put any ice in my drink. I was told they charge for a cup of ice. So I asked if they could just add a little bit of ice to my iced coffee. The girl decided to be funny and get a venti cup and fill it to the top with ice and take my Venti iced coffee and transfer it over and leave 1/3 of my coffee out. Needless to say I’ll never order from this Starbucks again.
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January 2024 by David Kim
Worst starbucks and worst workers period. I
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January 2024 by GoJoizo -l
The machine was disgusting, out of 4 drinks they got 1 drink right, very bad customer service and it's not matching with starbucks standard. From experience, Starbucks is much better in the middle east. In terms of customer service, customer's experience comes first. Hope it gets better ?
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December 2023 by Steven
I am not a big friend of Starbucks coffee. I went there simply because I was in desperate need of a cup of coffee. That is the reason why it only got three stores because I am not a fan of their coffee.
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December 2023 by Frank Wilson
Asked for non sugar, they kept wanting to give with 2 sugars. Took my egg sandwich and left out in front of a crowd of people. W hern I complained the answer was "that is our pick up area" No calling my name, No hand off, just dropping on counter. Stay
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December 2023 by Stephanie Rinaldi
Everyone was friendly and my drink was delicious. Whatever the problem was before they seemed to have it figured out now. Great location!
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October 2023 by Timothy reganelectric
Grande English Breakfast! Always perfect!
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October 2023 by Chen
Highly recommended to close this store. The girl who took my order clearly does not know what I want. I ordered English breakfast tea with almond milk. she changed my order to latte with oat milk. the only common between what i want and what i got is water. also she typed my name as Dereck instead of derek.
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September 2023 by Richard Yun
They make up their own policy
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September 2023 by Melanie Gomez
I was just at this location, I arrived a little bit earlier than my pickup time and the barista Steph was having a full conversation with another barista instead of doing the drinks, the other barista was actually doing her job it was just Steph the one trying to talk to her the whole time. The store was busy with about 10+ people counting other associates from the mall, and everyone had disappointed faces.The barista Steff should be evaluated on her behavior on the selling floor, if this is her every day behavior no wonder why the store is receiving so many bad reviews. And on top of it she made both of my drinks wrong, I asked for a bag and she completely ignored me and stared going something else.
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August 2023 by Feride Masaci
Ordered three drinks and 2/3 we’re absolutely off and tasted so so weird. They are drinks we get all the time and the baristas were incredibly rude and insulting. I would avoid this location.
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July 2023 by Alejandra Sanchez
I visited this particular Starbucks location on 7/13/23. I placed my order as usual which was a grande iced macchiato with oat-milk and a grande frozen mango dragonfruit lemonade. It was quite quite busy, but I noticed a certain barista named Yunior was working quickly and very swiftly. Therefore, I got my drinks within a few moments, but was a little disgruntled when he served me my drinks. Instead of an iced macchiato I received a hot one instead. I pointed this out to the employee and he showed me the label didn’t specify that the drink was supposed to be iced. I’m assuming the barista who took my order didn’t put that I wanted it iced. So, Yunior sincerely apologized for the mix up and although it was a little busy at the time he didn’t hesitate to expedite making my drink; Which I truly appreciated! As he handed me my correctly made drink he also offered for me to keep the other hot drink as well so it wouldn’t go to waste! I was amazed by his sincere hospitality and speed when it came to making the drinks.
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July 2023 by Adati Tarfa
Huge fan of their breakfast sandwiches and summer drinks!
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June 2023 by Mark Li
I would give a 0 star to this store if I can. Worst customer service ever, while I was walking my kid at the Lego shop, my wife stood there for half hour and still without her coffee.