-
December 2023 by Elizabeth Likier
Had a chair delivered from New Jersey to Florida today. Super fast, extremely courteous and chair arrived in perfect condition!
-
March 2022 by A K
I paid over 3k for a bedroom set that included free assembly from Sadko Trans. When the bed was initially assembled, I noticed that it was a little squeaky. The assembler told us the squeaks would stop after the bed settled in a few weeks. A couple days later, an entire leg from the bed frame fell off. When we lifted the mattress to see what was going on, we saw that several legs on the frame weren’t touching the floor. The legs were also very wiggly and some of the screws were missing.I reported the situation and asked if someone could come out and correctly install our bed. I just had a new born baby and the bed was causing extreme back pain. But Sadko took no responsibility. I sent them pictures and they actually stated the legs weren’t touching the floor because the floors in my house weren’t even lol. The company that I bought the bed from then recommended me to buy another bed frame and box springs after I already paid thousands for the bed set that should have been correctly assembled.Because I could not get the issue resolved, we did end up paying more money for the box spring and adjustable bed frame. And when we had that assembled, it was discovered that the assemblers from Sadko actually installed the metal bed frame with none of the legs touching the floor. And then they put another wooden bed frame on top of the metal bed frame? Their service was awful and it was absolutely ridiculous how they handled their customers.
-
February 2022 by Michael Kholodenko
Considering all it was good delivery and service.
-
June 2021 by Jesse Lannon
The original delivery was about 2 weeks late and I was given 1 days notice. I was in Germany at the time so there was no way to accept the furniture set. My furniture was then taken to Florida, and sat there for about 6 weeks. After calling them nonstop, I was told that the shipment would arrive within a two day period. I cleared my schedule and on the day of they call me saying to expect a weekend delivery at 8 pm...The customer service was absolutely useless, there was no sense of them trying to work with me. Very frustrating
-
June 2021 by Luciana Skin Care
Worse experience ever!!! Is been 30 days that I am waiting for a delivery and nothing. Poor customer service.
-
January 2021 by Jake Ciolfi
I was told my bedroom set that I ordered Nov 7th would be here today finally, instead I received no call about the delivery and when I did call they said it would be another week for no reason. Slow as all hell and what you think I wasn’t going to call and check to see if it was going to show up or not today? You will have had it in your possession for 3 weeks by the time it hopefully arrives!
-
December 2020 by Joseph Kogan
I'm doing business with this company for the last three years. They are amazing! From customer service to delivery personal. What is more important is personal approach to every delivery. Had neve heard any complaints form my customers. Michael and Andrey are very friendly and and supportive individuals. I would be happy to recommend Sadko Trans to everyone. Thank you, guys!
-
November 2020 by Mark
An excellent company to move a product safely and fast from point A to point B. Perfect choice for businesses that ship oversized items or for any other personal moving needs. For those who are looking for a reliable and professional team of movers and who want to save money too! Can be easily reached by phone or email, provide great customer support and just very nice people. We love to work with them and will recommend everyone to use their service. Thank you, Sadko!
-
March 2020 by Вова Булыга
Great company! I always work with them, I like it!
-
February 2020 by Lena S.
We had an amazing experience with company They were extremely professional , caring , clean and on time as promised Very very professional crew , especially Anton in Florida and Anya coordinator A PLUS
-
November 2019 by Andrey Kustovs
Everything was done on time . Is the best service I received. Thank you for your service
-
August 2019 by Anna Smi
Sadko Trans delivered furniture to our home. I was very satisfied with their service. Workers were able to bring it up on the 3rd floor and install it. Would definitely recommend the company!
-
May 2019 by Rebecca Bourret
Sadko won a bid (on U-Ship)to deliver an item of furniture that I had purchased on eBay. Despite having the address from the get-go, and having given a weeks-long window for delivery, I got a call from the driver on the last day, when I had already arranged for someone to meet the driver , saying that their truck was too big to go onto the ferry to Martha's Vineyard. This is untrue. Reservations are required for any vehicle for most of the year, but even semis can be accommodated. The truth is that they either didn't want to pay for the ferry or take the time to make the trip 45 minutes each way.
-
May 2019 by Rebecca B.
Sadko won a bid to deliver an item of furniture that I purchased on ebay, but has been holding my purchase (which I paid for months ago), because they didn't want to take the time to deliver it to an island. They are refusing to deliver it, and are holding it in their warehouse. On the eve or day of the LAST day of a big delivery window, the driver called and lied to me, saying that their truck could not be accommodated on the ferry. (Semi trailers are carried over all the time; nevertheless I suggested an alternative of renting a small van.) Since then they have been completely non-communicative toward me.
-
April 2019 by Valentin Todorov
Very professional and good price for movers. The guys showed up early and worked for 8 hours straight with one 10 minute break in between from carrying furniture up the stairs. Great staff, and overall company! Hired them to move twice now, and will definitely hire them again the next time around!