Encounters with the Assistant manager were horrific. Even with platinum elite status, her guests are left feeling miserable instead of happy and welcomed. Of all the hotel brands, Marriott is my favorite. Andrea Sacoto has the potential of changing that in just one stay! She should be fired.
October 2023
Hotel was very convenient to our visit to Dream world. Hotel room was nice and clean. Had our own fidge with ice maker, microwave. It truly served our purpose for a 1 night stay. My only suggestion is to have more than 1 pod for dish washer and some dish detergent even if it's a small bottle.
October 2023
Brittney and Alexis were great! Really enjoyed out stay at The Residence Inn. Look forward to going back! 1 thing I recommend, is coffee in the lounge area 24hrs and maybe some fruit.