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“Tricia was extremely helpful, knowledgeable and friendly. She definitely knows all about the jewelry details. I will definitely be back to purchase more jewelry from her.”
“Nancy is very nice and patient. I ask a lot of questions and she answers all of them thoroughly. Very good store prices are decent. She doesn’t give me a hard time, especially when I’m very particular and picky. My go to spot from now on!”
“Natalia was very helpful and kind. she pierced my ears quickly and effectively. I would definitely recommend their services and they had a pretty good selection of jewelry. Thank you, the earrings came out great!”
“Beautiful store, I went here to buy a 21st birthday gift for my daughter, I knew exactly what I was looking for. The staff member showed it to me and once I said yes that’s the one she went to get a new one from the back. I was there when they opened for the day so it wasn’t crowded, we were in and out. After hearing it was my first visit to the mall, the staff member gave me some details about the mall and the layout.”
“I recently had the pleasure of being assisted by Kerry at Swarovski, and I cannot speak highly enough of the exceptional service I received. From the moment I walked into the store, Kerry greeted me with a warm smile and genuine enthusiasm, making me feel immediately welcome.Kerry’s knowledge of the Swarovski collection is truly impressive. She expertly guided me through the various options, taking the time to understand exactly what I was looking for. Her keen eye for detail and impeccable taste were evident as she suggested pieces that perfectly matched my preferences.What truly sets Kerry apart is her unwavering dedication to customer satisfaction. She was incredibly patient, answering all my questions and providing valuable insights without any rush. Her passion for her work shone through in every interaction, making the entire shopping experience not only smooth but also enjoyable.Thanks to Kerry’s outstanding service, I left Swarovski with a beautiful piece that I absolutely adore. If you’re looking for a knowledgeable, friendly, and genuinely caring associate, Kerry is the one to see. I highly recommend seeking her out for an unparalleled shopping experience.Thank you, Kerry, for your exceptional help and for making my visit to Swarovski truly memorable!”
“We visited this location this evening with a product issue and left with the same issue we visited them with . The customer service was terrible and the employee was dismissive . We then called the garden state store and will be visiting that location tomorrow for an exchange of our product issue . Where is the owner to oversee that customer service is 5* ?”
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“Ali was absolutely exceptional and attentive to mine and my girlfriend’s needs and gave us the time and information needed to make the best purchase I can make. I will come back to this store again just for him!”