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July 2024 by Angelo Knox
I want to give a big shout out to Kameron for helping me with my issue! I had a coolant hose that popped a hose and he found the exact hose I needed immediately! I fixed the issue on the spot and my part was given to me swiftly ! Amazing service today!
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July 2024 by rommel lojano
Personal are very attentive and the store is very clean and well stocked...lastly they are always willing to help.
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July 2024 by Bodidiva Tulku
I’m here a few times and month and I always find the employees knowledgeable and helpful. The store is always clean and well organized. A little while back I needed to replace the headlight bulb in my car and my mechanic was backed up. Lance, helped me located and install the correct bulb saving lots of time and aggravation. Thanks so much.
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June 2024 by Yan Perez
Good service
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June 2024 by naiomy mezu
i went in looking for something for my car and was helped greatly. kameron was able to help me with everything i need. ?
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May 2024 by Uhsarp A
This is where customer service goes to die. I was there last week and asked one of the employees some advice on how to check oil level. Their response "We sell auto parts, not give advice". Everyone in this store needs serious retraining on what it means to provide customer service with curtesy an respect. If he didn't want to answer, he could have said "Sorry, I don't have an answer to that. Let me ask my colleague" or "have you tried searching on YouTube? Let me know help you" or "I would love to help but I'm not allowed to walk out the store to show but I can give you some tips"
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May 2024 by Fred Smith
Everything was good besides the brake pads they were too small, but they let me return them and I got my money back that day
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April 2024 by Elizabeth Mon
First AutoZone location I’ve been to where employees are looking to be as helpful as possible. Came here for fuel injector cleaners and had my car battery tested because of ignition stalling that had been occurring sporadically. Turned out my battery was beginning to fail and I was still within my 3 year warranty. Lance not only assisted in changing out my battery, but he went above and beyond with overcoming several unexpected obstacles that occurred during installation. The only person who has ever shown this much care and perseverance in helping me with my car is my own father. Lance is a huge asset to AutoZone! Thank you so much! Very grateful!
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April 2024 by Jose smith
Manager trash, keep asking if I am paying cash and if I pay cash he can give a special deal but I have to give him the money at one side of the store
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April 2024 by Sharon K
I went to AutoZone today and I met Lance I was having a problem with My car he told me exactly what I needed to do he helped me do it with amazing customer service he’s an asset to your company he should train people on his customer service I hope you appreciate him I would definitely go there and see Lance!
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April 2024 by susan whaley
Great experience at AutoZone on Paterson Ave in East Rutherford! Excellent customer service... Lance was extremely helpful!
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April 2024 by Daniel Dan
Save yourself the time and go to another location. The workers here don't know what they are doing and are clueless. This place probably has the worst customer service. Along with that the employees give you attitude when you ask them a question about anything car related..
Seriously... Go somewhere else.
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February 2024 by Devon Archie
USELESS! Went in to try and get a change of battery on my car key. First off I had “try” to open the key myself (usually other locations will open the key). There were three gentlemen in the front. One decided he wanted to talk about food and health (in an auto store) with someone who wasn’t even a customer. The other gentlemen flat out told me no he can’t help me. The other tried but mentioned he didn’t have his glasses. Didn’t enjoy my experience there what so ever. Please Do better.
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February 2024 by Joe Ciminnisi
Absolutely outstanding service at the store. Make no mistake the employees go out of their way into every stand to help you with whatever you need. Thank you Tamara. Absolutely awesome service. Highly recommended
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January 2024 by T M
Cool things
