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December 2023 by Alex Lopez
I when to the branch located at Park Avenue East Orange N.J to change ten dollars in quarters, when I came home to do my laundry ( the change was for laundry) I opened the roll of quarters and within the roll there were two pennies to cover the space, when I counted it I was missing an extra twenty five cents in total of seventeen five... banks always ripped you off, count your money ? before leave any branch. I called them to notify but good luck to make a complaint directly to the branch.
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August 2023 by Kameka Davis
Horrible experience! Anytime you go into this location they never have enough staff, very understaffed and have no good customer service. My last visit there resulted in 50mins wait time and still was not serviced. Do not go here if you need to meet with an advisor, go to Chase or TD Bank.
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February 2023 by Jeffrey Brooke
Best experience ever, I'm 87 year old retired teacher, I came to this wells fargo location earlier today, to withdraw money from the ATM, while I was exiting the bank heading to my car I somehow accidentally drop a 100 bills on the floor parking lot, the armed security officer that station outside realize I did drop the money on the floor he was so calm, nice, and honest he notify me that i drop my money on the floor parking lot which mean alot to me because it was my only 100 bill to buy my medication it goes to show you there is still good human being in existence and there is a hope for humanity, I really want to thank that officer for his service and kindness I wish him the best of luck also i hope wells fargo will at least do a act of kindness for that young man mr Taylor
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December 2021 by Christele Laborde
It's was a good place.
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November 2021 by Garfield Turner
Came in to open an account at 9:30 and was told that no one will be available until 12:30. If the bank is open then someone should have been available to set up my new account. For a back story I had sold my car to Carvana. They gave me a check for Wells Fargo and I needed a bank account to deposit my check so that I don't walk around East Orange with fourteen thousand dollars. The Carvana representative allowed me to take the car that I just sold to cash the check. Because of this bank I had to run to another Wells Fargo which caused me to be late. It took so long that they left because they assumed that I took the check and stole the car, so they voided the check after it was deposited in my new checking account.
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September 2021 by TheAngelz008
I REALLY DON'T UNDERSTAND WHY I HAD TO MAKE AN APPOINTMENT AND THEN TO HEAR THERE IS ONLY ONE PERSON WHO CAN OPEN A CHECKING ACCOUNT AND SHE WENT TO LUNCH SO I HAD TO WAIT 45 MINUTES- THIS IS SAD - WELLS FARGO DO BETTER YOUR SLIPPING
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May 2021 by Marie Jeanty
I can't understand why must I wait 15 to 20 minutes to see a teller! I would like someone to address this issue. When I use other locations closer to non black areas that is not the case. This location always have 2 tellers working ... one for drive. Taking my accounts elsewhere!!!
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November 2020 by Me'Cal Hashim Shabazz
The best customer service bar none!
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November 2020 by Cindy Perea
They should hired people that know how to do their jobs
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April 2019 by Melanie Byrd
Only go here if you have time because it takes forever to get out of there. They move so slow.
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April 2019 by rhonda singleton
THE WORST EXPERIENCE EVER‼ï¸I'M A (PSC) TAKING CARE OF MY COUSIN W/LOW VISION & SHE NEEDED TO WITHDRAW MONEY SO SHE COULD PAY HER RENT & ALL THEY COULD SAY IS WE'RE CLOSED‼ï¸NEVER AGAIN‼ï¸
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February 2019 by Tonia Robinson-Lloyd
Awesome team Sherece, Renee, Beverely, Brian, Deon, Ms Torres ....thank you for creating a “wow†experience for me each time.
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January 2019 by Sean & Tonia Lloyd
Just wanted to send my deepest thanks to Brian Gutierrez for going above and beyond in service. His professionalism, attention to detail and ability to help me solve my business and banking concerns were second to none. Brian?s advise and banking actions were so helpful that I left the bank feeling great. I strongly recommend Brian for any promotions as he is devoted to service with excellence. Thank you Brian. Thank you Team WellsFargo at Park St, Orange, NJ!!
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January 2019 by Eugene Johnsonm
They always make me feel welcome here. Very respectful and courteous.
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March 2018 by Mec Ludmy St Germain
Christian Fernandez was really helpful and took his time to make sure I was satisfied with his assistant . I've been with Wells Fargo for 3years and the bank always make sure I get a good outcome whenever I have issues .