Banks in East Orange, NJ

“Usually able to get great help here. The security guard is friendly and keeps things moving orderly when it gets crowded. Sometimes at night there are homeless people in the ATM area.”

“Best experience ever, I'm 87 year old retired teacher, I came to this wells fargo location earlier today, to withdraw money from the ATM, while I was exiting the bank heading to my car I somehow accidentally drop a 100 bills on the floor parking lot, the armed security officer that station outside realize I did drop the money on the floor he was so calm, nice, and honest he notify me that i drop my money on the floor parking lot which mean alot to me because it was my only 100 bill to buy my medication it goes to show you there is still good human being in existence and there is a hope for humanity, I really want to thank that officer for his service and kindness I wish him the best of luck also i hope wells fargo will at least do a act of kindness for that young man mr Taylor”

“Excellent attention. You can request an appointment online and rest assured that you will be attended to on time and by very friendly staff. You can request that the appointment be made in Spanish.”

“Went into the branch after unsuccessfully trying to withdraw from one of their ATMs. The Bank Teller Alex and Banker Jose were trying to assist me in no time and without complaint. An older, middle-aged, female employee came out of nowhere and started telling him out loud to focus on what he was doing before and helping me is a waste of time. Then she told me "it really is not easier for us to help you" and "you can change your PIN on your phone, I can show you" in an irritated tone. Mind you, changing a PIN (especially online) takes over three days to get mailed. I needed to withdraw immediately. Then she took my IDs from Jose as he was asking me questions. She gave them to Alex. Alex was able to help me withdraw at the counter. The unpleasant experience was the unprofessional nature of the older female employee telling a customer (me) that a request is not easier for them and informing another employee that it is wasting his time. That location is the closest one, and I've been living in the area for decades. It was my first time going inside. I thank Alex and Jose for doing their job, being patient, knowledgeable, and understanding.”

“A very big thanks to Miss Catherine very much helpful and cooperative . Wish I met her earlier when going to other bank specialists . Love u big thanks to u hun??❤️❤️❤️”

“This bank branch is horrible, no matter what time of day or day of the week, there is always only one teller. And when it was raining and cold outside on a Friday, because there is only ever one teller, people of all ages had to stand outside in the rain and cold for over 30 minutes. I felt so bad because I know some of these people had to take a bus in order to get there. However, there is this one security guard Michelle who is absolutely AMAZING, this incredible woman is always so pleasant and kind that when I think about how much I hate the fact the black neighborhood has the worst bank, I always say in my head, except for that one lady”