-
December 2023 by J S
I have used this company for glass on custom kitchen cabinet doors, antique storm-door, and, will be requesting a quote for another project. Great pricing, product turn- around times, quality, very professional. Pleasure to do business with.
-
December 2023 by Josh Santiago
I have used this company for glass on custom kitchen cabinet doors, antique storm-door, and, will be requesting a quote for another project. Great pricing, product turn- around times, quality, very professional. Pleasure to do business with.
-
March 2021 by Rózsa Ákos
Good service, but not that I ordered!
-
August 2020 by N F.
Efficient, fast service. Replaced broken glass in a basement hopper window, same day turn around. It took me 2 weeks to find them. Don't hesitate- call House Of Glass now if you have something broken
-
July 2020 by Ed H.
Start off good call bring it down get there @0920, they get payment right away as you sign in, car go into bay at 925am then told about 2pm roughly, about 3pm i call them to find out status, still not ready, waited until 4pm to go back to shop, yet still not ready,about 440pm tell me it's ready, but can't use window for 5days, because he had to used glue on parts, they down have or didn't come with new window and to Top IT OFF, still have broken glass inside of the door. They are under staff and need more help seem like one person ( Tony) doing everything, but I'll wait the 5days and see what happen. Sorry but i had to post this because I'm not really happy with my service.
-
July 2020 by Cosmo B.
Prior to showing up I called in advance to see how much it would be to get my window fixed. After showing up and paying and waiting with not a word uttered that they had to go and pick the window up from somewhere else. This is after an hour and a half of waiting then getting up to ask what the wait was. Honestly the most annoying experience I had simply because of poor communication. I wasn't able to leave because they took the window off not allowing me to drive.
-
March 2020 by Jerome Galis
incorrect store hours posted, wasted my time having a customer waiting after the guy told me to come and pickup at 4:30pm when they close already at 4pm.
-
March 2019 by Bianca J.
My experience at the House of Glass was a breeze! They have very good prices and do great work! I'll be back definitely!
-
March 2019 by Neecie C.
This place of business is great! My mother car windshield cracked and I called this place for a qoute to replace it. Decent price with good service. Will use them again.
-
May 2018 by Eric V.
Horrible customer service. I called a week ago for a pricing on a windshield. Now I spoke to the person on the phone last week I have a crazy work schedule and If they cant come to me and my only day off is weds. He told me he will call to confirm on tuesday, never got a call. So today is weds and I call to go in, now he tells me I need to go in and leave a deposit and come tomorrow and get the windshield installed. I like supporting local business in my area and he is closest to me. I could of walked home while getting it installed which is a convenience. But very rude on phone after I told him I need it done today I waited a week just for him to tell me to leave a deposit, If not he passes on job. Very rude on phone beware.
-
September 2017 by Omar N.
Job type: Home windows BEWARE!!!!!!! The owner charles, is a crook and is unprofessional. First it started with a no call no show. He scheduled, to work half a day and install one part of the job on a Saturday morning and never showed up, and when you contacted him, he was rude, saying that he didn't work weekends. Then why schedule an appointment on a Saturday?? He did this twice to me. He didn't install the correct windows, The work is spotty, and he even didn't finish the job, plus he painted my kitchen counters using them as a work station. I asked him to fix the job, or refund me the money for the deposit, and he chose to do neither. Now, I am seeking a new vendor and he doesn't want to refund me. We found better prices elsewhere and more professional people. Again don't waist your time And money!!
-
June 2017 by Franchesca P.
Professional, fast and courteous. I've never dealt with such a horrible experience of my car front windshield being shattered and they made the process as painless as possible. Their communication is perfect, Zack helped me immensely and was so kind. I would recommend them to all family and friends. Seriously, they are the best! I came in without appointment and within 2 hours a received a call stating my car was ready to go.
-
August 2015 by Deborah J.
Don't waste your time. This is a bogus business. The owner is obnoxious, just taking peoples money. Their work is sloppy, customer service stinks and so does the business. They are a rip off. Buyer beware. I took a piece of glass in for them to duplicate for a coffee table. Once I got the pieces home the duplicate did not fit and the so called owner hung up on me when I called to complain. Other people have said the same about their window replacement too. Buyer beware! Spend your money on the real deal, not these fakes!!!
-
August 2015 by Dave L.
Terrible service. Unorganized. I called in for a quote for an auto glass and got a good price. I decided to drive 1 hour away to this place just for the deal(mind you I told the guy on the phone about the trip). Once I get there, the lady at the counter told me that I can do the paperwork and come the next day. I explained to her that I spoke to the person and told them about the distance as well as confirming they can do it today. She tried to convince the person I spoke to and see if he can do it today. He said no and proceeded to raise the price from 190 to 230! I said no and walked out. Terrible!
-
April 2015 by Nadine M.
SAVE YOUR MONEY. My driver side window in my Nissan 370Z got broken out. My father took it here to get the glass replaced. They then told me I would need a new switch because the window would go down but now up (if I needed a new switch pretty sure it wouldn't go down either). Which would cost me $300 for the part not including installation. Something did not seem right. Nothing was wrong until my window got broken. & the things they were trying to tell me I needed can't possibly break if your window is broken. After doing my research I found out all that needed to be done was to reset the auto up, down feature (anti theft thing in the Zs). Not only did he try to get me to spend an extra $300 on top of the $260 I spent....he couldn't even tell me what the issue actually was. Instead he just wanted me to give him my money. I had called at first & he told me he would call me back. Which he never did. At that point i went there. He told the woman to tell me he was busy.....not great customer service. When i asked him why he didnt call me back he told me again he was busy. They also took it upon themselves to take the motor out of my door (so I wouldnt "accidently hit the switch & not be able to get my window back up"). Then wouldn't even put it back in. I took it to my mechanic to only find out the motor could not be put back in without the special screws. I called them to find out if they had the screws.....which they did not. $10 a screw & of course no one in the United States had in stock. Now have to wait 2 weeks for 3 screws. Overall this has caused me more money & time than needed. Save your money. Customer service fucking sucks. & they obviously think they're mechanics. Not even going to mention how they tried to get me for $300 on a job that cost $0 to fix.
