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February 2024 by Delzora Clark
Branch manager is doing a awesome job keep up the good work
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February 2024 by Harley Evans
Worst place to bank with. The employees treat you as a criminal, regardless of the fact that you’ve been a loyal customer for over 20years. They also lie as easily as one breathes. I made a deposit and they placed my funds on hold. The date on the hold was for the 7th. Now it’s been changed and there was NO communication that the hold would be extended. Avoid this branch and Bank of America as a whole. I get the feeling they don’t appreciate their African American clients.
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January 2024 by Olivia A
Terrible service waiting on the line more than 45min
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January 2024 by Ritvik Reddy
No appointments
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December 2023 by Peggy H.
My self, and my two adult daughters, all have accounts at Bank of America. Both of my daughters accounts were made when they were minors, so my name is attached to their accounts. We never bothered to remove my name now that they are adults. My younger daughter is mentally ill and got tricked on social media and ended up getting scammed. Her account went -$2300. I called Bank of America to file a claim, and to let them know she was scammed after a few weeks they zeroed out the negative account and closed it. , Which was fine. Today we realized that they went into my other daughters account and took the $2300 from her account! She had nothing to do with the scamming and it's only because my name was on all three of our accounts, and I didn't have enough money in my account. I guess so they took it from my older daughter. I've been a loyal customer for more than 20 years and neither me nor my daughters did anything wrong. We were the victims of a scam by some stranger and we are now the victims of robbery by Bank of America because they stole $2300 from my Daughter's account. There is so much more that I could tell you. I was on the phone for three hours the other day, trying to straighten this out with four different associates, and each one of them had a different story to tell me and none of them really made sense. today when I called I was given more miss information I'm disgusted and so angry! My older daughter had nothing to do with this and they had the nerve to go into her account and take $2300 because my mentally ill daughter got tricked online by some scammer. I'm telling everybody I know not to use Bank of America and I'll be all over social media with this as well. This is wrong.
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December 2023 by Joe White
Does not cater to buisness clients despite clear signage for it. Management looks at you sideways when mentioning it which is laughable considering they are not aware of how their own signage works. Going to make sure to drive extra to avoid this branch
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November 2023 by Laylonna Turner
Visited branch today at 12:45 after confirming they closed at 2:00 pm, waited in line and asked if I could open an account, representative didn't answer right away, stood there 2min for the male customer service rep fumbled through computer to tell me he didn't have time today, can't understand that when there open until 2pm, very unprofessional experience, I'll take my $ elsewhere
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October 2023 by Evon S.
Line for the teller is always long with only 1-2 tellers. They need to hire more staff with this being a busy location. Going to do anything besides an ATM transaction will take minimum 15 mins
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October 2023 by Tiff L.
Terrible lines longer than welfare if you decide to wait . They always have just ONE TELLER it's like where is the customer service aspect of banking ... ALL BANK OF AMERICAS SHOULD CLOSE !!!
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August 2023 by Bryan Atahualpa
6-8 people on line and one person in the window . It’s disrespectful to clients . People asking her questions of business and statements what is there other offices in the back for . Please get it together
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June 2023 by Alana Quashie
Very Disappointing with there customer service. TERRIBLE SERVICE..VERY DISREPSPECFTUL.
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June 2023 by Xavia Boone-Taborn
Rude , unprofessional , and racist,
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June 2023 by Issac Flores
It Was Yesterday
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May 2023 by Zo Herring Jr
BOA need to lock the door at night because there's pan handlers by the ATM machines begging for money and it's not safe for the elderly!!
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May 2023 by Serena Bright
Wait is always extremely long, only 1 or 2 tellers is working at all times. Wait time is well over 20 minutes- location needs to do better!
