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“Quick and easy. Eva changed my screen protector hassle free and even cleaned my cell phone cover. Very pleasant and friendly. Great customer service. Thank you.”
“Bryan was amazing!! I went in to upgrade my phone and he offered all the options for my situation without being pushy, and was able to save me $$$ from my app subscriptions by going through certain Verizon programs. From the start, he clearly explained the charges and what I should expect to see on my future phone bills. He was patient, transparent, and professional throughout our interaction. Thank you, Bryan!!”
“Shian Andrew is the nicest sales representative I have ever met at Verizon or anywhere . In fact, he is so knowledgeable, so courteous, pleasant and relational. Cheyenne spent so much time with me, assisting me with answering my questions and resolving all of the issues that I had. I am now leaving this store as much happier client and I feel secure with all the details that Cheyenne help me to take care of. I can’t thank Cheyenne Andrew enough for his dedicated service .”
“My s21 needed the charging port replaced. He performed the repair on a walk-in basis and in 40 minutes. Did not charge a diagnostic fee. Very satisfied with service.”
“Purchased a new simple mobile phone. The Asian man helped set everything up from my old phone to the new phone and my Bluetooth without charging anything extra. Excellent service.”
“Sam is the best! Very professional and customer service was amazing! He saved me money and took his time making sure my new phone and watch were paired and ready to go when I left the store! Thanks Sam, you’ve gain a loyal customer and friend!”
“We had a sales person or should I say customer specialist John. He was so professional, friendly, helpful and patient with all of our questions. Every customer experience should be that good. Thank you John!!”
“The Verizon store in Florham Park is a diamond in the rough - it’s great but has everyone noticed?Wins, the store lead, is on top of it from the moment you walk on. There might be one, or several customers in there, but up front, he asks you the reason for your visit and might get things going with you while he continues to work with another.So glad it is not a corporate store, as its community feel and personal attention is priceless. Thank you.”
“Shonte is the woman to see in Montclair. She's professional, knowledgeable & funny which is so necessary when you're cranky with phone issues. LolI won't go see anyone else.”
“Jassi and his son were extremely helpful and professional. Unfortunately, my phone was destroyed by water. Jassi made every attempt to salvage it. Unfortunately, I had to replace it.In order to maintain my current pricing plan, Jassi provided a phone with the same functionality and price plan.His service in conjunction with his son, owner of Momentum Connected, was exemplary.My laptop also had issues. His son immediately diagnosed the problems and also provided significant savings in regards to an security application. He is highly knowledgeable as his father.I highly recommend this professional and caring team for all cell phone and computer needs.I thank them.”
“Recently had my first experience with the Madison Verizon store and it couldn't have been better. Incredible customer service from David and test of the team, who helped navigate what can otherwise be a very confusing process. Will only go to this store going forward (even if I ever move).”
“Ryan N. & Matthew L. are the definition of professionals. They were incredibly patient in answering all of my questions when switching services, as well as getting my new phone up and running. They made sure to lay out all of my options and make suggestions that fit my needs best. Moving forward, I will only be coming to this location! Thank you for a GREAT experience.”
“The best customer service on the planet Kevin is the best very professional patient understanding and very very helpful resolved me issues I’m very grateful for Kevin he’s top notch period”
“Customer service was awesome at this store. Emirhan worked tirelessly to make sure each customer was satisfied to the best of his ability. It was a busy night but customers waited knowing that Emirhan was working as quickly as he could to complete each customer’s service.”
“I had my iPhone screen replaced last week here. It took only 45 minutes and it was much less expensive than apple. I'd recommend this store if you want to get your phone screen replaced asap.”
10AM - 7:30PM
54 S Orange Ave, South Orange
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“I had a great experience. Ramon Rodriguez (sales manager) was courteous, knowledgeable and so helpful. I would recommend anyone looking for a cellphone, upgrade or plan, to visit AT&T South Orange branch.”
9:30AM - 8:30PM
32 Riverview Dr, Wayne
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“The best place to buy parts accessories or tools for your repair business . I have been buying from them for YEARS and they never fail ! customer service is the best and their parts are always good . I highly recommend for anyone doing repairs on devices to buy here”
“Christian, Mark, and their Manager Nicholas at the AT&T store in Union are the best customer service people I have ever dealt with! Very professional and patient people. Christian especially got my android phone set up to how I want it and I came from using an iPhone! Left very happy tonight and would totally recommend them over the rt.22 store ? thank you for hiring them AT&T!”
“I went in today for a line transfer and a new phone and Andy was super helpful! No matter the obstacles ahead he got through it with perfect professional courtesy. All around a great experience!”
“Andy Andy was very amazing helped me to get a new service and he was very patient. I was having trouble transferring my number and he did alll he could to achieve my goal today. Thank you Andy we need more people like you.”
“This AT&T store is awesome. Leona helped my husband transition from a Samsung phone to an I-phone. She was very patient and helpful. By far a better experience than the corporate store at Short Hills mall. Always have an excellent experience when I pop in to ask a question or solve a problem.”
“I recently had an emergency/stolen phone while I was out of town. I immediately went to this store upon my return home and the representative, Andrew, could not have been more helpful. He was a pleasure to deal with under very stressful circumstances and he made the process of replacing my phone much easier than I imagined it would be....Thank you Andrew for your help! (PS- the trainee in the store was also very pleasant and knowledgable)”
“I recently purchased a cell phone at Version in South Orange, NJ. I returned days later for Scott, the person who sold me the phone, to assist in setting up the device.Scott's accuracy while tending to detail in working on my phone was impressive. During the time that he worked on setting up my cell phone, customers came into the store. I watched him multi-task while maintaining his professionalism and customer service commitment.I had a stress-free experience in purchasing and setting up my cell phone with Scott. When it is time to upgrade my new cell phone, I will seek Scott for his assistance. Saving money and getting a bang for my buck will always be a priority for me!”
“Monica was awesome! Helped me replace my son’s phone at a great price when he lost it. She took care of everything and was able to get back all his lost information. She even showed me a few apps I can use to monitor him! Will definitely tell my friends to go see her!”
“Have been using AT&T and never got disappointed with customer service they provide.Thankful for manager Will, for taking patience to resolve problems and create a transfer for two lines between the accounts!”
“I love this location. such honest workers and so helpful. They change staff all the time, but the current manager and his employees are very helpful. Recommend this team!!!”
“Alex was an amazing and informative salesperson and helped me set up my new phone and choose the best accesories to keep it protected, 10/10 would go to that location again”
“Outstanding customer service by Team Hakeem & Edwin!….They successfully resolved two issues on our AT&T business account. The issues were created by a former AT&T employee about one month ago when we ordered our four new iPhones. Hakeem & Edwin genuinely cared to help us out, they even stayed past store closing until the issue was resolved! They provided the BEST customer service experience for me any my family and deserve to be an acknowledged for their hard work and dedication.”
“Eric Weinstein was a great help today, was able to fix the issue I had with billing, merging a family account, and cellular connection issue on new devices. The issues were complex that we had to contact corporate, and he helped me and my wife and kids through the entire process. Even if Eric isn’t able to fix the issue himself, he will make sure that he helps you through the process to get their problems resolved.”
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“I had a great experience the with AT & T customer service representative! She was extremely helpful, informative and assisted me in a most professional manner!”