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April 2023 by Kenneth M.
April 5, 2023: looks like this Costco has new orders from corporate to check your membership card when you go to check out. If your name is not on the card, they turn you away and give you a very hard time. Looks like corporate just wants more membership dollars even though the card belongs to your husband or wife. They've never done this previously. Looks like corporate is just getting really money hungry in this poor economy and the normal working people suffer as always. I am slowly becoming less and less of a fan of Costco.
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January 2023 by Amit Kala
if you ask me define COSTCO EAST HANNOVER OPTICIAN in One word - "FANTABULOUS"Don't hesitate to visit this store for your eye glasses needs. Polite, humble, knowledgeable and amazing service.
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September 2022 by Randy R.
I own tires from Costco , they are great value --and rely on their technicians and service besides ---today I had an issue with my Tire Pressure Management (TPM) gauge ---Anthony at the Livingston Costco tire center helped me --provided suggestions and tips for inflating my tires --all at NO CHARGE --appreciate his time and courteous, pleasant manner !!!
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May 2022 by Capitano M.
They got lots of stuff here. Lamb chops, fish, meats, and others. Desserts, clothes, snacks, and a lot more. You need a membership to get in but it's worth it if you think you will be here often. Lot of stuff if you haven't came to Costco yet to shop then do so now.
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April 2022 by The Critical J.
This costco is very nice. Obviously spacious inside and the crowd of people are more respectful than the usual crowd of Costco customers (probably because of the area). They even have a pizza parlor inside
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February 2022 by Joanne H.
Thank god Costco food testing is back!! With that said, I'm a frequent shopper at this Costco location. Nothing to complain about. It's clean and well stocked just like any other locations of Costco in jersey. Finding parking can be hectic, because people, me included, around this area have no patience whatsoever.
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February 2022 by Jodi Wilson
The receptionist is so rude! omg...I didn't even make an appointment as the attitude was so poor and there wasn't even time to ask a question about insurance acceptance. Just awful.
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December 2021 by Christiane H.
So, this is a post where I have to vent and I apologize in advance if it becomes a long post! We ordered a dryer and washer from Costco, trying to take advantage of the Black Friday Sale, because I knew that my washing machine won't make it much longer. As if jinxed, my washer died a week ago. So, happy me, the delivery was confirmed for today. We made sure that everything was unhooked and that the delivery would go smoothly by clearing out the path in our basement. Good news: they guys arrived much earlier than anticipated. Bad news: the washing machine was totally damaged. As it was a "combo order", they took the fully functional dryer and the two storage pedestals, too. We were on the phone with CC for almost an hour. The CCR was a really nice woman, but in the end, she couldn't solve the problem. Earliest replacement date: Dec. 28 ??? The only thing that is really missing is the washing machine! It's just a system problem of reassigning a washing machine to our already "delivered" dryer and the pedestals. We checked the webpage and we could order the same machine and dryer with a delivery date of Dec. 9!! So, no solution yet. We need to wait till Monday for a call from their Resolution Team as the CCR couldn't just place the order we found on their webpage . So much to customer care, customers first etc. I feel sorry for the CCR and her limited authorization,but in the end, we are screwed. It will be the first time in my life that I have to use a Laundromat facility. The only positive takeaway from this debacle as I will experience something new. Happy Holidays !
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October 2021 by Kaitlyn C.
I love Costco!! 5/5 the best store! Yummy croissants and lots of good frozen food. Also this is the only place I like hot dogs.
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October 2021 by Carmine Micciche
Best eye doctor , she's down to earth and is extremely honest and easy to talk very quick find and resolve a problem, I had really bad experience with eyedoctor at the Wayne location that would not give me contacts claimed my eyes were not suitable without giving me exam, So I came to easthanover location checked me for free to make sure I was suitable first before charging me and 15 min or less later I walked out with contacts, very professional & down to earth, I would definitely recommend this place to anyone who needs contacts or glasses , hands down great eye doctor
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December 2020 by Glen R.
The Optical Department is very good. Evelyn Santiago, the employee that help me, is one of the rare breed of people who is smart, fast, efficient, patient, knowledgeable, and friendly. She would be a big asset to any company.
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November 2020 by Lucie P.
i was in the warehouse this afternoon, before 1pm. I made my purchase and then wanted to order a chicken bake to bring back to work, after a very long wait on line, with just another customer and I, the clerk was filling the hot dog tray, as I watched she was also wiping her nose on the same gloved hand she was preparing the hot dogs, taking cash and so on. So I left in complete discuss. please people be aware.
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August 2020 by David D.
I guess I'm used to Costco in Teterboro and Clifton, where the staff is uber-friendly. I come to the East Hanover store when I'm in the area and I'm always astounded at how rude the customer service/returns people are. I feel like I'm being interrogated when I return something. Also, no smiles, no greetings, no thank yous. Checkout people are nice, but customer service/concierge/returns is comprised of the rudest staff of any Costco I've been to, by far.
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July 2020 by Hank C.
Covid had the line around the building but now is open to as many people need to come in. They have a mask policy, which is good, but people still tend to bunch up inside. A lot of things like toilet paper or Bounty tend to still be in irregular supply, while things like gloves are not in supply, yet.Some items available only online.
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July 2020 by Tye W.
While the place is good during these times it sucks to go so don't bother too long wait and feels chaotic shop online