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December 2023 by Mariela F.
I don't know what Costco's problem is, but I just want for the first time in my life, and it's the last time I'll be there the service was awful. It was nasty. All the cash registers were nasty. You guys are selling food as poisonous, with bugs that's a safety hazard, My dad is lawyer and I am friends with the police officer, so I can literally sue you guys. And they were not clear what is the name of know which card to pay. We didn't even know that you had to pay of a visa card. The selection was awful. There were no signs in the isles. The value was awful. If you're looking for a store that sells Bad food and bad customer service that this store is for you!!!!!!! my mom works so hard and you guys don't even care. This is the worst shopping experience, I've had in my entire life!! If your name is not even on the card, they won't even except it. That is so stupid. This experience was the worst. I thought Costco will be better than this and I thought Costco was safe but I guess not. If anyone's looking for a bad store to shop at 10 this is the store for you.
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August 2023 by Diane B.
Someone posted this Costco is checking id's at checkout accusing corporate of being greedy. We are traveling from Michigan. They are checking id's there also. It isn't corporate greed. When you sign up for the annual membership, you are agreeing to 2 cards per household. They lose a ton of money from people giving non-members their cards to use. Membership is inexpensive! I think it's more people abusing the system, not corporate greed! If you don't want to pay the annual fee, shop somewhere else.
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August 2023 by Surendra Mavuri
Supportive staff.
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April 2023 by Kenneth M.
April 5, 2023: looks like this Costco has new orders from corporate to check your membership card when you go to check out. If your name is not on the card, they turn you away and give you a very hard time. Looks like corporate just wants more membership dollars even though the card belongs to your husband or wife. They've never done this previously. Looks like corporate is just getting really money hungry in this poor economy and the normal working people suffer as always. I am slowly becoming less and less of a fan of Costco.
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January 2023 by Steve Lauterback
These days most pharmacy personnel work under stressful conditions. At some pharmacies that pressure comes to the surface at the worst time, customer interface. Not so, it appears at Costco Pharmacy in East Hanover. Caring and patience always seems to come through. Thank you
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September 2022 by Randy R.
I own tires from Costco , they are great value --and rely on their technicians and service besides ---today I had an issue with my Tire Pressure Management (TPM) gauge ---Anthony at the Livingston Costco tire center helped me --provided suggestions and tips for inflating my tires --all at NO CHARGE --appreciate his time and courteous, pleasant manner !!!
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May 2022 by Capitano M.
They got lots of stuff here. Lamb chops, fish, meats, and others. Desserts, clothes, snacks, and a lot more. You need a membership to get in but it's worth it if you think you will be here often. Lot of stuff if you haven't came to Costco yet to shop then do so now.
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April 2022 by The Critical J.
This costco is very nice. Obviously spacious inside and the crowd of people are more respectful than the usual crowd of Costco customers (probably because of the area). They even have a pizza parlor inside
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February 2022 by Joanne H.
Thank god Costco food testing is back!! With that said, I'm a frequent shopper at this Costco location. Nothing to complain about. It's clean and well stocked just like any other locations of Costco in jersey. Finding parking can be hectic, because people, me included, around this area have no patience whatsoever.
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February 2022 by Gaurav Agrawal
It was super quick for me at pharmacy (unlike walgreens, cvs etc). Pharmacy team is quick and transparent. One of my medicine costed $32 at walgreens for a month, whereas on Costco it costed $10 for 3 months.Costco beats all the prices.I am happy with Costco as it has best service, best prices and transparency.But you need to be a Costco member.
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December 2021 by Christiane H.
So, this is a post where I have to vent and I apologize in advance if it becomes a long post! We ordered a dryer and washer from Costco, trying to take advantage of the Black Friday Sale, because I knew that my washing machine won't make it much longer. As if jinxed, my washer died a week ago. So, happy me, the delivery was confirmed for today. We made sure that everything was unhooked and that the delivery would go smoothly by clearing out the path in our basement. Good news: they guys arrived much earlier than anticipated. Bad news: the washing machine was totally damaged. As it was a "combo order", they took the fully functional dryer and the two storage pedestals, too. We were on the phone with CC for almost an hour. The CCR was a really nice woman, but in the end, she couldn't solve the problem. Earliest replacement date: Dec. 28 ??? The only thing that is really missing is the washing machine! It's just a system problem of reassigning a washing machine to our already "delivered" dryer and the pedestals. We checked the webpage and we could order the same machine and dryer with a delivery date of Dec. 9!! So, no solution yet. We need to wait till Monday for a call from their Resolution Team as the CCR couldn't just place the order we found on their webpage . So much to customer care, customers first etc. I feel sorry for the CCR and her limited authorization,but in the end, we are screwed. It will be the first time in my life that I have to use a Laundromat facility. The only positive takeaway from this debacle as I will experience something new. Happy Holidays !
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October 2021 by Kaitlyn C.
I love Costco!! 5/5 the best store! Yummy croissants and lots of good frozen food. Also this is the only place I like hot dogs.
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May 2021 by Eve Kurzer
in 2012 the cashier wanted me to purchase my meds online at costco and not come there. I liked coming there I guess it was cheaper he preferred in the mail.
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December 2020 by Glen R.
The Optical Department is very good. Evelyn Santiago, the employee that help me, is one of the rare breed of people who is smart, fast, efficient, patient, knowledgeable, and friendly. She would be a big asset to any company.
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November 2020 by Lucie P.
i was in the warehouse this afternoon, before 1pm. I made my purchase and then wanted to order a chicken bake to bring back to work, after a very long wait on line, with just another customer and I, the clerk was filling the hot dog tray, as I watched she was also wiping her nose on the same gloved hand she was preparing the hot dogs, taking cash and so on. So I left in complete discuss. please people be aware.