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July 2024 by Jordan Krall
I’ve been going to this location for a long time, way before the remodel. It’s always been pretty good. The manager is great.
One criticism is that one of the longtime employees Robert makes weird comments to people. I think he’s trying to be funny but it comes off as creepy and insulting.
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July 2024 by Witek Dec
The large overweight lady at the register was very rude and unprofessional
I think she might be the owner
Don’t use this location
She needs anger management
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July 2024 by Lexi Wolsten
Free shavacado? No, this place low key fre sh avacadont even ?
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June 2024 by Vincent Stabile
Horrible service, young staff and managers that are extremely rude and don’t have a clue how to run a store. Coffee is never ready, staff gives an attitude when asked to replace the pots and refuse to make coffee. Employees hanging around doing anything. Store is always dirty and outside always has garbage everywhere.
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May 2024 by Christine P.
Wawa subs Used To Be so good. They need to stop adding to the menu and get back to Subs!
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March 2024 by Chris Clicerio
I’ve only been here twice since I’ve moved to East Brunswick but each time the service has been fantastic, the staff is very accommodating with my requests and everything comes out delicious, they are also very friendly. One of the better Wawa’s I’ve been to!
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February 2024 by Gia M.
Luisa the cashier was the best.She was so sweet and helpful. she definitely deserves a raise. she even reminded us to use our Wawa rewards card when we forgot
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February 2024 by K T
? I had a most terrible experience @store no.#914 on 426 Ryders Ln. E.,Brunswick, NJ on 12/29/2023 @ 9:44pm.A manager named Dakota was extremely belligerent and rude. I had a previous run-in with him before because of his terrible customer service attitude. I feel most sad that he’s actually a manager because his behavior is unbecoming as one. I have been going to this particular Wawa for a long time since it is close for me. Almost every time I have entered that store one of the managers named Dakota has been there. So Dakota manages to look up at me condescendingly and converse with another cashier on his headset about me. Dakota makes it so obvious because the cashier that he was speaking to through his headset looks at me as if Dakota has said something. That night I went over to the cashier to ask if in fact Dakota said something about me and the cashier confirmed that he was talking about me in a misinformed way. After I paid for my drink, and proceeded to wait by the deli counter until it was done, I expressed my ill opinion of how unprofessional Dakota was to another counter person and that I would be putting a call into corporate to relay his unprofessionalism every time I enter the store. Dakota overheard that and asked if I was talking to him or which I told him that this wasn’t his concern but that I was going to report him. Dakota after feeling some sort of way, probably his ego hurt said and I would have to leave the store or else he would call the police. He then refused to give me my drink, even though I paid for it, and told the cashier to refund my money of which they did.I didn’t understand why he would ask me to leave except that he wasn’t expecting someone to report him. I made sure he knew that I was definitely going to let corporate and his superiors know about him and his continued treatment of me. It’s truly not often that I go out of my way to write someone off and get someone noticed in a bad light, but this behavior! Dakota’s behavior was uncalled for. My night was ruined due to Dakota’s antics but I went to another Wawa further away to forfil my order. I feel, though it’s my duty to bring this to light. I am a consumer and a frequent consumer at Wawa and I don’t think it’s fair or correct, especially for a manager to act as Dakota did. His demeanor speaks volumes of how much needed training he still desperately needs to work on immediate coaching on how to address the public. A manager is supposed to lead by example, and Dakota is a terrible example of how people should not treat each other and a terrible example of a manager. There’s another manager there by the name of Kim as well and she has a terrible disposition as well. I did end up calling corporate, and even the general manager said to me that she’s not very liked, but she’s been there a long time and she runs hot and cold. I thought that answer from a general manager was completely odd, considering that she was talking about her own employee but that also is very telling. There are quite a few people that have got into arguments with Dakota and Kim and I’m clearly not the only one who feels this way and sadly not the last. They say the customer is always right and that’s not always true in every case, but in this case it is. As far as calling corporate, they said that they would reprimand him but there was no follow up and no apology on Dakota’s side but I do believe in Karma. I’m all for going the extra mile for great service but you also have to not be afraid to stand up as well when things are wrong. Like they say if you see something, then you must say something!
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February 2024 by Hailey Edlich
The gentleman at the register with the long beard who is a little on the hefty side (sorry I’m not sure your name) is such a pleasure. Every time I go in there, he greets me with a smile and is always very kind and accommodating. He has THE best customer service skills. His personality is gravitational and every time I see him he helps brighten my day. He is very quick with the register and is very accommodating.Always makes eye contact, and our encounters are always very genuine, you can tell he really truly cares about his job. He always has a smile on his face and always is very friendly to everybody that walks in. He is speedy quick and does not wait one second of your time. You can tell he truly cares about the people he encounters. I’m happy he likes his job! Because it makes people around him happy too! To the man I dealt with if you were reading this I hope you have a wonderful day and I am praying for you. ?
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January 2024 by Charlie L.
Was accused of stealing in this location (I have never so much as stolen a napkin from a pizzeria in my life, so not sure why I'd start now with a drink from WaWa) On top of that, from experience in retail in my teens - early twenties, a cardinal rule was never to accuse a patron of anything, especially stealing. Not sure what WaWa's policy is on that though. Either way, manager was very condescending about it and wouldn't even reason with me. Took a regular store associate (who was maybe in high school) to diffuse the situation and settle it. I appreciated him for treating me with respect and listening to my defense. Definitely won't be back due to the embarrassment this location manager put me through.
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December 2023 by M. T.
Went there a few days ago to get an online order of 2 sandwiches. When I asked the person in the sandwich area if my number was available, she just tossed them to me. I was quite taken back. It was totally rude.Never had that kind of service before.If you go there, the sandwich person is a thin African-American girl with her hair tied up in a bun.
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December 2023 by Joe B.
The food is good but the service is terrible. I went there a few days ago to get a a couple of online sandwiches and I asked the sandwich maker if my order was ready, she then tossed them back to me and gave a dirty look like she was going to beat me. The incident was pretty disturbing and rude. If you go there, be prepared. The service person is a skinny African-American with her hair tied up in a bun. Stay away from her. She might hit you.
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December 2023 by Seif Rashed
Service is too bad place is ok but cashier very rude
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December 2023 by Dan Desposito
overweight cashier was rude & mumbled comments about me - when asked to clarify what he said he. he came back with “nothing, I wasn’t talking to you.”dude sucks at his job, and I will not be returning to Ryders lane WaWa - been going here for years, just lost me.
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September 2023 by Krishna Patel
Never can make anything correctly. Doesn’t have half the items that come with the sandwich, panini or club but you pay pull price of it.
