-
February 2024 by Hercilio Medina
Well I call other pharmacies around me but they were not there for me I called Walgreens and 1 2 3 and I was out thank you for your experience and working for me thank you once again
-
February 2024 by Emily Van Benthuysen
I truly hate leaving negative reviews but after using this pharmacy for almost 10 years I can honestly say I haven’t had a positive experience. Every month picking up prescription refills there’s an issue, despite receiving texts that they’re ready for pick up. The pharmacists are unwilling to help and resolve the issue when this happens. Tonight when I went to pick up my refill the pharmacist told me it wasn’t going to be filled. When I asked if this was due to being out of refills or some other reason they just responded “nope. Call your insurance”. My insurance did authorize the refill, just as they always have... I strongly advise anyone who depends on regular medication to go elsewhere. I plan to switch pharmacies asap.
-
December 2023 by Abner Sanchez
It deserves 5 stars for been the only pharmacy around to be open 24hours
-
August 2023 by Aparajita Sen
Went to this pharmacy for the first time today as I was looking for one early in the morning on a Sunday. My regular pharmacy opens late on Sundays. After spending about an hour on preparing the medicine, trying to verify insurance etc , they tell me that my insurance is not active anymore and I have to pay the entire amount. Absolutely no idea why they said so even though my insurance is very much active - I just took back my prescription and went to my regular pharmacy store and obviously got all the meds with the insurance coverage.Was a complete waste of time in the morning.
-
February 2023 by Latoya G.
I had to decrease the rating from a sorry 2 to an abysmal 1. It was bad enough how they didn't run my insurance for a medication that I had coverage for.. and then didn't correct it after brought to their attention... but then they gave me a bad gift card???!!!I received credit over a year ago for something and it was given to me in the form of their gift card. I finally decided to go in to use the card and..... it didn't work? When I explained why I had the gc in the first place, I was asked if I had the receipt.. NO, I do not have the receipt from many, many months ago.. I trusted that if I were given the card from the manager that it would work...? I was then given a blank look with a shrug.. then asked how I wanted to pay for the item that I was purchasing.. I said no thank you and walked out. Walgreens will not be getting another cent of my money.Please do yourself a favor and avoid this location altogether!
-
February 2023 by Google user
If you want to get any shots at Ryders lane East Brunswick please reconsider!!!! September I took my mom and older sister to get our flu shots there. The technician shot on top of my sister’s arm that probably damaged her tendon. She was not able to lift her arm and had lots of pain for a long time. We called the pharmacy supervisor a couple of times to ask for help but he didn’t do anything. Doctor gave her the strong steroid pills that didn’t work after she tried the anti-inflammatory pills. Then she started physical therapy for a couple of months already and hoping this can help her to get her strength back. It’s so disappointing that this Walgreens technician had a such terrible skill and the supervisor didn’t care.
-
February 2023 by Shirley C
If you want to get any shots at Ryders lane East Brunswick please reconsider!!!! September I took my mom and older sister to get our flu shots there. The technician shot on top of my sister’s arm that probably damaged her tendon. She was not able to lift her arm and had lots of pain for a long time. We called the pharmacy supervisor a couple of times to ask for help but he didn’t do anything. Doctor gave her the strong steroid pills that didn’t work after she tried the anti-inflammatory pills. Then she started physical therapy for a couple of months already and hoping this can help her to get her strength back. It’s so disappointing that this Walgreens technician had a such terrible skill and the supervisor didn’t care.
-
January 2023 by Katherine O.
Absolutely terrible-0 stars. I never leave reviews, but figured this may save someone else the headache or maybe management will read it and make changes. I have been using this pharmacy for 10+ years and never had problems until the past few years. I have tried to give them the benefit of the doubt with COVID and labor shortages, but it's clear that their problems are more than that. The pharmacy department is so incredibly disorganized, there's no communication (both with patients and among staff), and awful customers service. My doctor sends prescriptions electronically in 3 month increments and for some reason this pharmacy can't figure it out. They have, on multiple occasions, filled the wrong month, which has left me without a valid prescription for the following month because they can't read a date. For the past year there has been a shortage of one of my prescriptions, which is clearly not the pharmacy's fault. HOWEVER, when I go to fill the prescription and they cannot fill because of a stock issue, they do not fill it or even call when receiving a shipment. Most recently, I called them and found out they do have the medicine, but since the date is past the prescription's expiry date it can't be filled -- this makes no sense considering I placed the order well before the expiration date! Luckily my doctor has been amazing with resending prescriptions because of their errors & their inability to locate prescriptions in their system; she also said that she has never seen this many issues with a pharmacy before! I'm not a confrontational person and have always been very calm & polite when expressing my concerns to the pharmacy staff, who come off as aloof/disinterested and essentially tell me that it's my problem and do nothing to correct or redress their mistakes. Walgreens--PLEASE invest in improving your systems, or if the systems aren't the problem, invest in training your staff to utilize those systems effectively.
-
November 2022 by T L.
Zero stars it it were possible. My vet called in a prescription 4:00 yesterday. My husband went to go pick it up at 7:00, he came home and said they said they have no record of the script. I called them to confirm and waited 27 minutes for the pharmacy to answer the phone since there were "2 calls ahead" of mine, as their recording stated. Finally someone answered and I told them my vet called in the script at 4:00 please double check. They said maybe she left a voicemail and put me on hold. I waited another 8 minutes then hung up and figured they were busy with the after-work crowd and will try again in the morning. I called at 10:00 again and once again I waited 25 minutes for them to answer because again, two calls were ahead of mine. A person finally answered and told me the prescription was in and will be ready in 30 minutes. I drove in to the store two hours later and they told me that the meds won't be in stock until tomorrow. Why couldn't they either tell me this on the phone or call me within that 30 minute time period to tell me it is not available? I called CVS in Target and immediately spoke to a pharmacist. Switching pharmacies. Goodbye Walgreens. Reorganize.
-
October 2022 by Bun L.
Wow... what can i say.... Doc sent them a prescription.... Went to pick up the meds 5 days later.... They still had not filled the prescription... 5 days!!! No apologies no nothing just a shoulder shrug... we back 2 hrs later... script still not filled... went back the morning after... now the whole store is shut down due to their systems being down... the systems down is not their fault but the other 2 times purely just incompetence and nonchalant non caring
-
August 2022 by Rob Fahey
The only positive I can say is they are open 24 hours. The pharmacy is useless they never have the majority of any medications me and my family has needed. I just dealt with the pharmacist or pharmacy tech who was completely uneducated and not helpful in the least searching for non-woven gauze. They directed me to the first aid aisle and clueless where it was even though it was right in front of the counter. Then when I couldn't find any product stating non-woven gauze I asked if the non-stick was non-woven and they shrugged there shoulders and said it's non-stick as if I couldn't read. Clueless. I asked another employee and he asked me for a picture as if he was going to be able to help me further. Waste of my time and money if only walmart was open as there pharmacist was actually helpful searching for a laxative listening to my situation and giving me advice for the best one to suite our needs as well as any special instructions.
-
July 2022 by James T.
Front end at 2:30 AM cheerful, helpful and knowledgeable, Pharmacist on duty professional detailed and relatively fast for a Pharmacist (you know they never seem to rush, she was quick)
-
May 2022 by Patricia McKenzie
Walgreens in Spotswood.... there are no words for how horrible of an experience I've had there, and NO! ...not once, not twice-----6 times! *the pharmacy I am speaking about. They've held on to my scripts for over a week recently and last month over 2 weeks (and its medicine i take everyday)!!! Super unprofessional overall
-
April 2022 by I R.
Made online appointment for myself and my wife in the afternoon for early am next day, for second COVID booster. Showed up on time and NO shots available. According to pharmacist their delivery was cancelled, and this information was known the day before. Apparently they only notified customers who booked their appointments before 12 AM day before. No apology!!!You'd think1. they could have notified all booked customers regardless and or:2. Blocked customers from making appointments once they received info that vaccines would not be delivered.Sloppy and uncaring.Could be a bad situation for someone who took off from work, or for a person who has to arrange transportation.
-
January 2022 by Susan Daddio
They are professional, they care and they will go the extra mile to try to help you. The manager is very concerned about a positive experience and the staff will try their hardest to accommodate your needs. With all the other drugstores around, THIS drugstore is the only one for me.