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April 2019 by Ashley Caban
Awesome Company! Quickest turn around times and great pricing. So accommodating and understanding of business needs and how your needs change as your business develops. Super reliable, definitely the place for Grade A service and professionalism!
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April 2019 by Brendan Byrnes
Accommodating and easy to work with, looking forward to future business with the team at TSI.
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April 2019 by Adam Johnson
A lot of options at this warehouse, super flexible and accomodating.
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April 2019 by Monica Reyes
Nice warehouse, friendly staff, great service options.
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April 2019 by Kevin Burns
Great Warehouse!
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September 2018 by Lauren Paitson
IMO, this warehouse and distribution center purposely took financial advantage of us. My husband authored a book and TSI stored the initial copies for us. When our inventory dwindled down to 3 boxes of books (less than 200 books) and we were paying $20/month storage fees, we figured we would have the remainder of the inventory sent to us in Michigan since it was a small amount of books which we could store in our home easily. When TSI sent us the 3 boxes, they purposely sent and charged freight for 58 extra boxes from 2 other authors we didn't know or recognize. After multiple phone calls, TSI said it was our fault and would not take the books back or offer even a partial refund. In my opinion, TSI wanted to dump these extra books into our lap as unsuspecting customers to pay the extra freight and get them out of their warehouse! I spoke to Nancy and Seth multiple times to try to come to a calm resolution, but I am of the opinion, TSI withheld the fact they knew they were sending us someone else's books and those books were now our problem and not their problem. My husband was told directly to dispose of them ourselves by either donating, dumping in a landfill or recycling. I implored that these books did not belong to us, so it was not appropriate for us to make a decision on their disposal. Cleary, I didn't get anywhere with this argument so we now have 58 boxes of someone else's books on a loading dock here in Michigan and out the money we were charged to get them here. It is my recommendation for anyone considering dealing with this company to scrutinize any and everything this company's personnel says or writes and assume they are only serving their own interests and may take advantage of loyal and unsuspecting customers like us.
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July 2018 by Shirley Martha G
I am completely amazed by this company. Super accommodating to my business needs. Staff was helpful and courteous! Thank you TSI!
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June 2018 by Joy O'Neil
Lovely business and completely animal friendly! Nothing like walking into a business and getting warmly greeted by the owners rescue dogs, very nice working environment provided for their employees.
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June 2018 by Michael Zarik
Love this place! Great staff, everyone is super friendly and eager to help, you walk in and you feel the easy going and family work-place environment.
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June 2018 by Glenn Casella
Really nice warehouse, recommend to anyone needing fulfillment and distribution, Class Act Business!
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April 2018 by Ashley C.
Great Company! Quick turn-around time, good pricing, extremely accommodating and reliable. Definitely the place for Grade A Service at an affordable rate!!
