-
December 2023 by Abdul Azeez
(Update) - Sherwin Williams asked me to reach out to them and provided a link below but that doesn't wor.(Original)Who is the manager of this store? I hope Sherwin Williams reads this and responds.I went to the store on Wednesday evening Dec 6 2023 and there was a female associate in the store who looked super stressed. I got a quart of trim paint in semi gloss and asked her for a sample quart of the same. She mixed it up and the formula looked different and she said the computer adjusts it. When I came home and tried, they were two different shades. So I went back the next day on Thursday Dec 7 2023 at 7:00 am to get a gallon of the same shade that I got for the trim the previous day.It was the same female associate who answered the question "how are you" with "not good". When I explained the problem she said she cannot do anything about the sample and instead made a gallon of Emerald in eggshell finish. When it came out the formula looked different than the quart of semi gloss. When I asked her why she grew exasperated and said "it's been a long f-$+_ng year" and then apologized and explained that the formula multiples it automatically.This is not the way to respond to a customer, not one but twice. This does not give a good impression for the Sherwin Williams brand. My interactions with this person are not how a business should behave. I am going to try this paint out and if its much different I will be disputing with the credit card company as the experience has left a poor taste in my mouth not to visit this store again.
-
February 2023 by Domenick Lorenzon
Sales associates were extremely helpful and answered multiple questions in the area I’m not familiar with. They assisted with color selection and custom color products. I will come back again.
-
January 2023 by Carla H
My husband and I went to Sherman Williams paint store on route 18 eastbrunswick and the associates were very knowledgeable and helpful
-
October 2022 by Daisy Cruz
This review isn’t for the store but for one of the drivers who clearly has road rage. Today around 10:15 am on route 18, there was a a driver in a blue sherwin Williams van that was screaming and yelling at me for waiting on a yield sign to merge onto route 18. Wish I could’ve gotten the license plate to report it. Sherwin Williams should really chose drivers who are more patient on the road.
-
July 2022 by Patrick
Best quality paint. Staff in the store are helpful.
-
July 2022 by Mauro Cantatore
Mike was super helpful provided me with great service. I had to tackle a big paint job after a contractor left me hanging. I will definitely be returning after the service I received today!
-
July 2022 by Patrick Michael
Best quality paint. Staff in the store are helpful.
-
December 2021 by Gina Awad
It was agreat experience with Sherwin-WillamsAlthough prices was high for my budget but it worth to buy the great qualitymaterial for the painting of the whole house
-
November 2021 by Vitaly Ivanov
Understaffed placeThe paint ? is of a good qualityThe cashier lady is friendly and helpfulUpdate:Came today and there was enough staff members.
-
October 2021 by Bethany Morgana
High-quality paints. The selection of palettes are great too.
-
September 2021 by Alicia Jackson
Got what I needed. Thank you
-
August 2021 by Joel Lopez
Worse experience. Starting the minute I walked in. I ask to see a the type of paint color available to paint vinyl siding. The sales person said u can pick any color you want. I asked if she was sure. She said yes. I googled it and sure enough she was wrong ??♂️. After finding the Vinyl paint samples. I asked to get a quart of 4 different colors. She talked to her manager and Told me she will not be able to sell me quarts samples and that I should go to Home Depot… waste of time. I thought going to a designated paint store they would be more knowledgeable and helpful. I guessed wrong and will never go back or recommend.
-
August 2021 by Abhijith Jayakumar
They OVERESTIMATED the amount of paint I required. I did a detailed measurements of the 2rooms I had to paint and went by the store. They suggested I require 5gallons of paint. Eventually I ended up only using less than 2gallons after 2coats and lot of wastageI reached out to them for a refund and the interaction was hostile. The manager put me on a 18mins hold and didn't give me a call back, instead had a staff member call me back. I like Sherwin Williams but will not recommend this store
-
August 2021 by Abhi Jayakumar
I removed 5stars for the service and had to give back 1star just bcoz I like Sherwin Williams paint. The staff will give wrong guidance on quantity required and stop answering calls when you try to work out a solution
-
June 2021 by Ken
This store provides a great selection of high quality paints. Nigel was of great assistance as he helped to explain the differences between each type of paint and with his expertise I was able to select the right ones for my home.
