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November 2023 by fatihelogy
"I had a bad experience with Tyler, my cashier, who offered me a discount if I applied for a credit card with them, reducing my total by $87 to $204 and some change. However, I declined the credit card application. Despite this, after hitting 'decline' on the screen with a total of $291, Tyler made an error, and our total increased to $359.45. He explained that he had scanned the wrong barcode. There is $155 difference between what I was offered and paid for. When I did math why I am paying $68 more even if I don’t apply for credit card. I felt trickedFeeling uneasy about the situation, I requested to speak with the manager, Glenn. Unfortunately, our interaction was challenging, as he seemed unresponsive and lacked effective communication. Despite my explanation, he insisted that without applying for the credit card, there would be no discount.Given the lack of professionalism and the unpleasant encounter, I've decided to return the merchandise. As someone in the retail business, I understand the importance of maintaining prices, even if it means absorbing the loss. I believe there could have been a more considerate and consumer-friendly approach to resolving this issue.
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September 2023 by Mar1 Lyn
I love how they have so many matching family outfits. They also label then to so you know. I wish they had a larger boy section, it's usually in a small area while the girls takes up majority of the kids clothes. They did however have some great finds. We got the kids matching skeleton pajamas, matching spider web shirts and a few smaller items. The sales were great and they have great stuff for the whole family. It's usually always clean and organized too.
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May 2023 by James Griffin
The service was exceptional. Darryl helped my family along with the staff upfront. Great service very easy I would recommend to anyone.
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February 2023 by Chris M
This is the second time I encountered this problem with this store. I have a lot of rewards from my old navy card and I was trying to use them. The counter lady never told me their system for rewards were down until she finishes scanning. She told me to just come back if I need to use them in case it’s resolve or else just pay with coupon for more rewards. I never had a problem using my rewards except for this store. Waste of my time!
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February 2023 by Hercilio Medina
I just love to shop there that's all even if I don't buy nothing I still get there Old Navy been around for a long time
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January 2023 by Lisa Miller
Great customer service! Marissa & the general manager on staff were extremely helpful and patient. Viva La Old Navy!!!
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January 2023 by David Miot
Good prices and friendly and helpful staff
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November 2022 by Terik Ahmed
Love their clothes prices have went up last couple of years they seem to b closing the gap between them and the gap which almost makes me want to shop at the gap instead
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November 2022 by Juanita Harris
Great clothes in all varieties and sizes.
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July 2022 by Dilip Tiwari
Store has very good variety of clothes. I have been using it for 2 years and found it very comfortable. Summer pants which they launched last year is very good it has 5 pockets and very good to wear. For ladies and kids also they have lot of varieties. Their cotton clothing are also very nice. They give lot of coupons and cash back money ? as well. Thanks 4 star ⭐️ for the nice stuff they give ??
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June 2022 by Tony Nashed
Had a hard time finding a jacket my size as I'm shapped very weird Jonah was able to help me find something my size in my budget very helpful and honest
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June 2022 by M Sunshine
Store was organized, easy to walk around
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February 2022 by Lou Figueroa
Cannot go wrong here, always something for anyboby ,good prices
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December 2021 by Oscar Turcios
Nice costumer service, faster check out, and beautiful clothes for kids.
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December 2021 by elcapitan2323 arroyo
Great store never packed. Easy in amd out.