-
March 2024 by Kay B
Both mechanics did a very good job on my vehicle, they are very professional and very helpful. They anwered all my questions and was very attentive to all my concerns. I will definitely take my truck back for all services to them.
-
February 2024 by Neil Morris
Tires ordered quickly and installation scheduling was super convenient. Highly recommended dealer.
-
January 2024 by Aqueos
Great service
-
January 2024 by Chaz R
Had a slow leak on my passenger rear tire, looked up this place and drove it there after pumping the tire up. Paul was very friendly at the counter and gave me all the pricing and "what-ifs" for how we'll proceed (if the hole is in a repairable spot or not, and so on) and promised to call me soon. Sure enough, he called within the hour to tell me it was finished, and I was good to go. I'm definitely going back to this particular Monro service center for any of my future flat tire repairs!
-
December 2023 by Shaigan Iqbal
Phenomenal staff and ownership, they really know what they're doing and got us in and out the door within 20 minutes! Thanks Paul!
-
December 2023 by P.K
So far good experience.Been in this place two times. Very polite and nice people. Reasonable priced service.
-
October 2023 by Moin Malik
An extremely disappointing experience. Today at 3 PM, 10/24/2023, I went to Monro Auto Service for full synthetic oil change in my car. I was told in the morning on my morning call for appointment that the oil change includes free tire rotation, oil filter, batteries checkup, etc. During the service, I was looking at the oil change through glass wall. The car was soon out in the parking area. Reaching to the person on the front desk, I mentioned that tire rotation has not been done. On being told by him that it must have been done, I suggested him to check inside from the workman. He came back with the excuse that tire rotation was not needed. Well, if this was the case, he should have told me in the very beginning by himself. It was a part of the deal. I made the payment. Later, I noticed in the printed service report that there was no mention of tire rotation being not needed. And, then I found that I was charged for the filter. Will all this, how can one trust even for the oil change being done properly?I already had a $20 coupon from another auto service, and could have saved the money. But I came to Monro because of additional free-of-charge services.This is not a fair business. I will never go in future to Monro Auto Service in East Brunswick. Of course, a lot goes by word of mouth.
-
October 2023 by Josh Plunkett
Had a punctured tire right next to a wawa, called this business, and Paul offered to stay open after hours if I could get my car there. Filled the tire at the wawa and got here just as it was flat again. He found the puncture ( side wall ) and gave me a new tire at a fair price quicker than I could write this review. God bless this place and God bless Paul
-
October 2023 by Arafat Chowdhury
Horrible place to go. Got brakes done a little bit over a year, and I have to do them again because they didn't do right. I'm not going back there again ever.
-
July 2023 by Joshua Maldonado
these guys are nice but not very good mechanics. Took my car there and asked for a full inspection. They charged me $1300 for an axle, front brakes (just labor not parts), tune up with spark plugs, oil change, & alignment. They missed that the motor mount was broken which was pretty obvious by the vibrating in the vehicle. They said it was a "hub lock" that was causing the vibration but could not find this part for my car and i don't believe i need it as the vibration stopped by fixing the motor mount. They didn't fix my right axle only the left and the right was just as bad. They didnt replace the boot on the axle even though those are pretty bad too. And then they stole one of the bolts that kept my tire onto the car. The other bolt was saving me from death and it was about 1/4th of the way left before screwing out and me dying. Went back to ask for the piece they took from me and they had no interest in looking for it. Overall pretty poor job.
-
July 2023 by Zaid Alasmar
Paul was very nice , quick in and out , tottaly not a rip off .
-
June 2023 by Michele Cregg
Wow! These guys just tried to scam me, $750 for 2 new front tires. Stay out of this place, very unprofessional!
-
May 2023 by Curtis Thibodeau
Took my truck in for aftermarket exhaust installation kudos to Larry and his crew very professional job and great price for the tedious work involved. I would strongly recommend them for all you're services. Make it your first and last stop. You won't be disappointed.
-
March 2023 by Jeanne Robbins
Very poor service and always feel they are trying to rip off. Went for wipers blades and they wanted to charge $20 to install.
-
January 2023 by Andrew Pfeffer
Darnell & crew were extremely professional, courteous, & friendly. They were very fair in their assessment and generous in pricing.
