“I needed to scan something to my laptop. The Manager and the store clerk couldn't have been more helpful. This is the 2nd time I've been to this store and was treated so nicely. I recommend this UPS store.”
“I had an excellent experience with UPS, thanks to manager Andy and his team. Their extensive knowledge was evident as they assisted us with notary services and the shipping of our documents. Despite our late arrival in the evening, they went above and beyond to ensure everything was handled smoothly and efficiently.
Best team!!”
“Jay and his staff go above and beyond for their customers
They have excellent communication and are always friendly.
Store was recently renovated and looks amazing
As always I appreciate your help Jay and your staff”
“The service that is provided from each and every employee here is outstanding!! No matter if you are returning, printing ,faxing etc. they are always patient and helpful!! Thank you to all who work at this UPS store!!”
“I go in a lot drop off packages when I sell stuff on Mercari. The staff are polite, quick, and much more friendlier than anyone I've interacted with at the local Milltown post office. I would highly recommend going here if you're looking to to drop off any packages.”
“Recently got the shipment from home which was done from this very location…. Staff and the owner’s were quite supportive and helpful. They even arranged the food inside the package soo very well that nothing moved an inch!!!!”
“I wanted to take a moment to acknowledge Denise at This UPS location. She goes over and behind to help me and other customers I’ve seen in the store. She’s always happy and super helpful! Thank so much!”
“This store is very clean and organized.
The customer care personnel couldn't have been nicer or more helpful. Patricia went above and beyond to help me. She was kind and patient throughout a bit of a challenging package situation and she answered all of my questions.
I would highly recommend this UPS store. Thank you, again, Patricia. God bless you.”
“Will recommend Kalpesh for notary services at any given time. He is very helpful and experience and provides right guidance if you are missing some documents. Always carry originals when you are going for notary. It’s behind the IGO grocery store ?.”
“Ben at the front desk is always incredibly professional, to the point, and descriptive in everything he says. He is always extremely nice, and knows exactly how to speak to someone in a friendly and helpful way. Never had a single problem after multiple visits.”
“I have been visiting this store for some time now and felt it’s now a good time to provide the staffs with a review. This store’s have been very friendly, helpful and attentive even when it gets very busy. Definitely my favorite UPS Store around here!”
“I just wanted to let anyone who never used this UPS facility that I really think it's the best..no matter how busy they are the line goes really fast and everytime you walk through door they are greeting you very friendly,no matter what employees are working at the time..I really love this place..I live in Metuchen and have a UPS facility here but I always choose to use this one in Edison.. thanks to owner and your employees for making this old man's day whyi walk in..GOD Bless all of you guys..”
“exceptional customer service and mail delivery experience I recently had. The staff was incredibly helpful, courteous, and efficient in assisting me with my inquiries.”
“I was there today and had a great experience with the customer service. He was polite and helped me out with a package that I didn't pack correctly. Thank you.”
“Rachita Snehal Maria Neil is such a wonderful staff. Been coming here for years for receiving packages . 100% receipt rate with no packages ever gone missing . Crucial to my business and I thank them everyday !!”
“This review is for J only - truly professional never slipped in service and courteous. Epitome of a good service providerHowever there are other staff members that are below average. Some other young kid types that mishandled packages andThere is a bald man there that wants to nickel and dime for even tapeMere packing tape which is a GD write off! I have been a customer for 2 years but will be moving my box to another location. I think J has moved to greener pastures which is sad because he was great”
“I walked in and inwardly groaned as the line was long. I shouldn’t have judged right off the bat because the two employees working there were fast, knowledgeable, pleasant and kept the line moving effortlessly.
Most of the people in line had Amazon returns, but a few needed items shipped. The employees navigated these transactions with ease.
This will be my go to UPS store when in the area as they are on it!”
“This store has photo , print, notary and everything works always !!I had been to this store two times for passport related work and both the time had a good experience , staff here is super helpful and it’s one stop location to complete your documentation .”
“The staff is always aware of who's entering the store and has a greeting for everyone. They make they us give all their attention.
And make sure if their is anything else
we need before leaving.
Excellent customer service.
Thank you”
“Really convenient process to ship items and return Amazon products. The staff is really nice and courteous. The store is always clean and well maintained. Really easy and seamless process to do anything related to UPS”
“Customer service is always great. I'm a pretty frequent customer and the employees are quick and efficient with any services I require. They are always my top choice for all my shipping needs.”