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December 2023 by Yam Adhikari
I went to notarize documents for state department of Banking . The counter leady asked me that "do you have bank account" I said I have two bank accounts with citizens bank. She asked me explanation about that documents I had explained about that, she told me she will ask with her manager. Her manager asked me to the counter , She said she is not going to notarize the documents because of not bank documents. Her Notary license allowed to do notary however she didn't do notary for me . I fell like her discriminatory behaviors; I was not happy with that. After that I went to Wells Fargo bank , One of the personal banker notarized very pleasantly.Thanks
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April 2023 by Joseph Funer
Currently sitting here waiting to be seen. Get bumped by 3 people that just came in. I just wanna see my account balance and make a savings account. Super slow, staff is on their phones and don’t seem to care.
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April 2023 by Gregory Gorbos Jr
I have an account with them and went to ask about getting a document notarized an auto loan refinance. They told me they don’t notarize legal documents. Not sure what type of documents they do notarize if not legal ones.
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August 2022 by Nicole Hackett
Waited FOREVER (almost 20 mins) just to withdraw $200...and this is not the 1st time I had to wait so long to withdraw funds. To make matters worse I WAS THE ONLY CUSTOMER THERE. the worst bank ever
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April 2019 by C Riley
missed it by 15mins
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May 2018 by Steven G
After having a bad experience elsewhere, I turned to Investors Bank to open my attorney accounts, which have very specific rules. The bank manager (Liliana) was EXTREMELY knowledgeable and the back-office instructions were clear, simple, and reasonable. I was in and out in approximately 15 minutes, with everything I needed. Pleasant ambiance (especially for a bank), Keurig coffee machine, and attentive customer service. And unbelievably, NO FEE SMALL BUSINESS CHECKING! Can't get much better than that. This place seems to have it together. I was impressed and hopefully will be growing my business with them.
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September 2015 by Jay Rodriguez
WORST BANK EVER. THEY BLACKMAIL AND FORCE PEOPLE TO BECOME MEMBERS BY HAVING THE MOST INSANE POLICY I HAVE EVER HEARD OF THEY DO NOT CASH CHECKS OF "ANY" KIND TO "NON' CUSTOMERS. THIS BANK IS A SCAM DON'T TRUST YOUR MONEY WITH THEM.