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January 2024 by Robert Linkletter
Vasco the service manager is awesome! He took the time to really check into the vehicles and let us know what was going on. He helped find all the coupons and discounts available. I would highly recommend working with Vasco to anyone.
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January 2024 by Kirsten S
Brendan was very professional, helpful and courteous.Car was finished in a timely manner. Would recommend this location.
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January 2024 by Howard Kimmel
They resolved our issue in a timely fashion.
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January 2024 by Susan Fenning
Always a great experience here. They always update me on my car's progress. Honest with what my car needs to be done.
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January 2024 by Ankur Tuteja
Very Happy with the service. They were quick with wheel alignment on my car. Plus very accommodating with my online reservation booking.
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January 2024 by Anthony Fabio
I dropped my car off the morning of 1/5/24 i told the guy what I needed and he went to repeat what I said and got it all wrong. I needed an oil change, two new tires, and to inspect the vehicle for anything else. He said "ok so you need oil change, engine air filter, cabin air filter, tire rotation, and alignment." I then repeated what I said. They changed the tires which was great. Looked over the vehicle. No oil change was done. I didn't find out until 1/6/24 when they emailed my receipt.
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January 2024 by Joel Beck
My vehicle was taken into the shop quickly after I arrived. I was told that my vehicle was in good condition and the recommendations to keep my vehicle running smoothly
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January 2024 by harish patel
Nice place to get car service. Good techs and customer service mindset to take care of customers
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December 2023 by Portia Motley
Very knowledgeable mechanics
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December 2023 by Larry Liang
Save yourself the grief and avoid this place like a plague. Brought a Mini Cooper in for a washer fluid leak. Got a call after an hour and said they found a hole in the pump, but they are unable to fix it and recommend me to take it to the dealer. When I went to pick up the car, they demanded me to pay for the diagnostic even though they are unable to provide the service. So if you have the most basic need (God forbid if they find something else and demand you pay for something they can' fix), avoid this place!!!
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December 2023 by Molly Drudy
Two hour wait. Ridiculous.
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September 2023 by Mamoor Hussain
Great service, always answer the phones, got my tires and rims installed in 3 hours and I had the car before dinner. Highly recommend for a quick service and repair!Service: Tires
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July 2023 by Victor Park
Personally all time favorite mechanic shop out there. If you need a mechanic guy this is the best place they hook you up best the best rates, amazing service, and finish the job very quickly. Been here a few times now and not a single thing I could complain about. Vasco Azinheira is your man to go to for all your problems trust frfr
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June 2023 by George Sazonov
This is the best spot in town for wheel alignment. Quick, knowledgeable people. Would recommend as I keep coming back myself for alignment when it’s needed after all my diy suspension work.
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May 2023 by Nishit Patel
I had an extremely disappointing experience at a car repair shop, and I feel compelled to share the full extent of my dissatisfaction. Not only did I encounter issues with their service, but they also failed to honor a promised benefit. Let me provide you with a detailed account of what transpired.Upon arriving at the shop, I immediately noticed that the front desk clerk treated me differently based on my skin color and country of origin. Their behavior was unfriendly, disrespectful, and completely unwarranted. It was disheartening to be discriminated against in such a manner, and it significantly marred my overall experience.As the service commenced, I had my car's brake issue diagnosed promptly and free of cost, which was appreciated. However, during the subsequent discussions, I was informed about the cost estimate, which exceeded my expectations. To make matters worse, I had recently acquired a Firestone Credit Card and was entitled to a 5% discount on my first purchase. Regrettably, the shop completely disregarded this benefit and failed to apply the promised discount.Despite my efforts to remind them about the discount, they showed no inclination to rectify the situation. The lack of transparency and unwillingness to honor their own promotional offer was deeply disappointing and further exacerbated my dissatisfaction.To compound the issues, their refusal to consider resurfacing the brake rotors instead of replacing them was frustrating. I expressed my preference, but they outright denied my request, displaying a complete disregard for my concerns and preferences as a customer.Furthermore, when I decided not to proceed with their repair service and asked for my car to be returned to me as it was, owner of this store named “Bill” callously refused. He insisted that I could not drive my car in its current condition, citing public safety concerns. In doing so, he attempted to manipulate the situation, forcing me to have the repairs done against my wishes.Adding insult to injury, when the promised time for completion arrived, my car was still in their possession, and the repair work remained unfinished. They neglected to provide updates or address my inquiries, leaving me in a state of uncertainty and frustration.In addition to the aforementioned issues, I would like to highlight yet another significant problem that occurred after my visit to the car repair shop. After having the brake rotors replaced by them, I encountered a new setback only five months and 10,000 miles into driving my vehicle.To my dismay, the newly installed front brake rotors and pads started rusting out and producing a persistent and bothersome squeaking noise. It was incredibly frustrating to realize that the repair work performed by the shop and parts were of such poor quality that it deteriorated in such a short period of time.This further solidifies my disappointment with the car repair shop and raises serious concerns about their competence and the quality of their service. Not only did they fail to address the initial brake issue adequately, but their replacement parts proved to be subpar, leading to additional complications and discomfort while driving.Considering the discriminatory treatment, refusal to honor promised discounts, dismissive attitude towards customer preferences, extended repair time, and now the premature deterioration of the newly installed brake rotors, I strongly advise others to seek alternative options for their car repair needs. This establishment has repeatedly demonstrated a lack of professionalism, reliability, and a disregard for customer satisfaction.Service: Brake service & repair
