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September 2023 by Debbie M.
Bought an African Grey Parrot from them in 2019...May of this year I took him to the vet because he wasn't himself...they proceeded to tell me that he had 2 detached retinas (which made him blind) & also had congestive heart failure...The dr suggested I put him to sleep because he was only going to get worse...I decided to take him home & for the last 3 months he declined rapidly...A week ago I had to put him to sleep at only 4 years old...when I called The Bird House a few months back I asked them if they did any testing before selling these birds & she said yes they do some & asked if I had taken him to a vet after purchasing him...she told me in the paperwork I signed it said to have him checked out by a vet a week after purchasing (to cover their ass) so needless to say I paid almost $3000 for a bird that's supposed to live 80 years & died in four...PLEASE BE CAREFUL WHEN BUYING FROM THEM...MAKE SURE YOU HAVE YOUR BIRD TESTED ...I was sooooo attached to him & am heartbroken that I lost him
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July 2023 by Master Yoda
Two young girls working there walk by like your not there .. try to ask questions got a vague answer stopping for a second and kept walking. Worst customer service experience I have ever had ... I'll be buying else where. The staff likes to hide and lacks communication skills.
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July 2023 by Sophiethedoge U.
Are bird was so cute they let you hold the animals before you buy them and the employees were really nice
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June 2023 by Craig Acosta
They are fantastic. Beautiful selection of all Birds. Plus rabbits guinea pigs and ferrets. Check it out.
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May 2023 by Peter La Peruta
Great bird store, they clipped my birds' wings and nails extremely fast and for a good price. The whole bird pedicure was under 20 bucks
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March 2023 by Brooke Yang
We recently brought home our new best friend, a little grey cockatiel. She was already stepping up and very tame. We could tell she’d been well cared for at the store. The store is always clean and the birds are clearly happy and healthy. Some say the prices are high, but these babies are being hand fed and tamed before they go home to you. Worth every penny!We did not do the DNA testing, but it’s worth noting that they charge about $100 LESS than what my vet quoted for us.
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March 2023 by James Cordero
It’s a great place to buy a bird and supplies. A very friendly and informed staff. Clean and quality toys and foods. We love our family addition and she’s very healthy four years later. I wouldn’t go elsewhere for a bird or supplies. Tips when buying a bird from ANY PLACE: Get a DNA test if you need gender identification. If you have other birds at home, keep your new bird sequestered until you take it to a veterinarian for a health check if you’re at all concerned about disease. You cannot blame a bird dealer if you don’t take certain steps that are important to you.
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January 2023 by floyd argentiere
Been buying food and supplies here since they opened. They also trim my parrot's nails. The owner is there most of the time and couldn't be any more helpful. The place is always very clean and the birds are very well cared for.
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December 2022 by Rachel S
Your abba 1600 parakeet seed that I bought from your store about a month ago, made my parakeet very sick and it ultimately killed him. He was a happy, healthy, and a very energetic 3 year old crested parakeet before we bought that seed from your store.
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September 2022 by Elianna G
my first time coming here and I was greeted with a very lovely store! There is an entire wall of bird toys behind the small animals, and it will lead you all the way to the back where you’ll see most of the birds.Some reviews said the cages are “small” but the birds looked very well cared for. They have good, higher quality cages that are also super clean!Both people who helped us out were wonderful! I had no trouble with being able to hold the birds and pick out the one I wanted to take home. I wound up taking home a young conure :)
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September 2022 by june migliore
June 1st I went into store to buy a male canary. I asked the young attendant over and over again if the bird was a male. She said definitely it was. Well a few days after one month, my so called male canary laid a blue speckled egg. I bought the canary back to the store. Of course a manager was there 2 young people who said they can’t tell a male from a female???? What? It wasn’t the young girl that gave me the canary that said that the night of June 1st but that’s their excuse. What kind of business is this? They just give you any canary? She said they throw all the canaries into one cage when they get them into the store. I explicitly said I wanted a male canary over and over again. They figure you won’t bring it back. I did and got no where with this store. BBB must be told so no one else gets stuck like I did.
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August 2022 by Colleen Bove
I've been to this store several times. I went this time to get my bird some perches. I am not sure if the lady at the counter was the owner or not but she owned a little dog Bella which was ADORABLE. She was EXTREMELY KNOWLEDABLE and SUPER FRIENDLY!! She definitely went above and beyond for us. My daughter loved the birds in the store and I still hear how adorable Bella is over a month later. The cages in the store are AWESOME as well. They have lots of cages to choose from and a large selection. Thanks again for all your help.
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July 2022 by Andrea Kaplan
We board out African grey parrot here whenever we go on vacation. They clip his wings and nails and have really nice, clean cages. We feel safe leaving him here and always pick up a few toys to keep him busy.
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May 2022 by E M
Was waiting for someone and decided to just go in and take a look around. I have had birds and have friends who have cockatiels. I enjoyed when you walk in there are pictures of "employees" but they are the pets. Great idea and I read them all...adorable. Immediately there are Guinea pigs and a couple bunnies. There were 2 women cleaning cages and caring for the animals, but neither acknowledged me. The birds are toward the back and they have mice and other small animals. The store was nice. Stop in and take a look around.
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April 2022 by ZachFAM424
Love this place... Every employee is courteous and extremely knowledgeable. Lisa, the owner, is amazing! She does it all! Feedings, orders, inventory, customer concerns, sales, YOU NAME IT! Yet she always will stop and take the time to assist or answer any questions you may have. I recently purchased a baby cockatiel but she's not quite finished weaning yet. I live about an hour away so I'm unable to come visit my bird every day or even every week. So they take turns playing and interacting with my bird so she doesn't feel lonely.
