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June 2024 by A Rose
MULTIPLE times my packages have NOT been picked up after scheduling package pickups, but I’ll receive an email that they were picked up. Front desk staff also have an attitude like they hate their job and you’re inconveniencing them by asking them to do anything.
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April 2024 by John Campbell
Love these men and woman. Shout out to the awesome woman with the blonde braided hair. Always making you feel like you're the most important customer of the day!
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April 2024 by paty liseth vergara baron
They should change the staff here, a person of Afro-American descent with curlers is very disrespectful, she should not work here because she does not have the experience to serve customers, she is very rude and haughty
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December 2023 by RX
I’m here to apply for my passport. TICHIC was helped me able to finish it. She was so kindly.Thanks !
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December 2023 by RX LI
I’m here to apply for my passport. TICHIC was helped me able to finish it. She was so kindly.Thanks !
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October 2023 by Erica Ay
Rude young lady at the front desk. Everything she said was with an attitude. She didn’t greet or explain what I needed to do to ship out overnight papers. I had to ship out another article which I paid for and she didn’t bother to give me a receipt with tracking number. I highly doubt my package will send. If you hate your job look for another one
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January 2023 by Tere o
Where do I begin? Well, I will start off by saying that the Dunellen post office should really look into retraining and re-educating its staff.It's pretty simple to provide customer service that tax payers deserve. Unfortunately, this location are full of lazy incompetent individuals who are too busy on personal devices that make accomplishing their daily task difficult. Here is a suggestion less attitude more work!!
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August 2022 by Heidi Acevedo
Heroes work here.
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August 2022 by Jessica Chirinos
Hero work here !!
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August 2022 by Fiona Chau
Joshua is the most efficient person I have ever met in a USPS store, highly skilled and helpful. I was in and out of the store to mail a package for less than a couple minutes.
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May 2022 by Karl Stratos
I did my passport application here right after naturalization. The person who helped me was super efficient and helpful, sorry I couldn't get his name. I was able to take a photo and submit an expedited application in less than 10 minutes. Thank you!
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February 2022 by Chelly o
Where do I begin? Well, I will start off by saying that the Dunellen post office should really look into retraining and re-educating its staff.It's pretty simple to provide customer service that tax payers deserve. Unfortunately, this location are full of lazy incompetent individuals who are too busy on personal devices that make accomplishing their daily task difficult. Here is a suggestion less attitude more work!!
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January 2022 by Juan Del Toro
I Went two days in a row for passport and was unable to get it. The employees are lazy and don’t want to do their job. I was told to reschedule my appointment after clearly showing my confirmation to the woman at the desk. They Clearly don’t want to do their own job… very slow service if lucky enough to get any.
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December 2021 by deepika kc
THIS RATING IS FOR “JOSHUA”. Should be giving him a ZERO.Had a passport appointment today for an infant and we reached on time. He initially made a comment that we were late, had us go through mails and confirmation with a newborn crying on our shoulders. Finally after ten minute hassle, he accepted our appointment which is originally ours to begin with ( god knows how he is living with that attitude) and after a lady comes in for the next appointment, who is already 5 mins late, he suddenly declines ours telling us that it’s her appointment time even though she is late for her time. He was the one that wasted our time, we were multitasking with a month old baby and tells us to reschedule.Read few comments below who had passport service from JOSHUA. They were treated same and looks like he did this because we were Indians.
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October 2021 by Mariela Mejia
I went today to Dunellen post office location. Even if I lived for two years in this town, I had never got the chance to visit the office. Now that I moved out of town living in South Plainfield, I felt obligated to go to Dunellen for passport request because in my town South Plainfield post office has the nastier customer service in the area. I was impressed for their high service quality. The two young ladys are respectful and perform their duty with caring and politeness. Well done Dunellen post office!Shame of you South Plainfield ☹️
