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“Matthew was amazing. He was alone with a very long line and phone ringing back to back. He handled it extremely well. His patience and kindness is the reason I will now come to this location for all my needs going forward. I am truly impressed with his professionalism and ability to handle the stress that comes with what I witnessed him handle with care. -Maysa”
“Clean and Organized Environment:The store is well-maintained and organized. You won't find any clutter or confusion when you visit Ahmed. This attention to detail reflects their commitment to providing a professional and pleasant customer experience.”
“I received excellent customer service. From the moment I walked in, they were kind and helpful. They went above and beyond to ensure my needs were met, and they provided clear communication. They also showed me how to return a package on my own for the next time I need to use their services. Overall, they were great!”
“Moving was so smooth! Joel, Jennifer and Alberto make moving experience so easy and fast! And more importantly great attitude and hard workers! Couldn’t be happier with my experience!!!”
“The customer service here at this location is excellent and I feel they need to be acknowledged.It's not one time that I ever go in there.That I have a problem.They're always nice, friendly outgoing and understanding compared to your ups.Store on a 125th in Madison.I would hope you shut that down.Everyone in their attitude sucks their customer service sucks and it's a waste of time”
8:30AM - 4:30PM
492C Cedar Ln, Teaneck
Mailbox Centers
“Miguel was a pleasure to speak with. I was at their UPS Store in Teaneck NJ requesting some information regarding mailing a package. He was very knowledgeable and I was completely impressed with his professionalism and customer service.”
“Today I came into UPS with my visually impaired mother to make an Amazon return. Ash, one of the employees were quite friendly and welcomed us into the store right away. She then walked us through the steps on how to use the amazon return machine and was very patient with my mother as she had many questions about how to do it on her own. The customer service from her was amazing and it was a fast process to do the return. Thanks Ash!”
“I’ve come here a few times for returns or notary’s and the process is also so fast and easy. The staff on site is always very nice and kind. You are in and out very quick.”
“When I was in the parking lot at the UPS Store with a 67 lb package, a UPS driver saw me struggling. The driver walked over and picked up the package and carried it into the UPS store for me. Although he was a uniformed UPS driver he was not an employee of the specific UPS Store I was going to. It was very thoughtful and memorable for that driver to have assisted me that way. I love UPS.”
“This UPS location has A very polite staff, and I work at THE SHOE TREE between 111th and 112st broadway. And this is the best staff that’s always helpful for what ever you’re looking to do.
Excellent work everyone”
8:30AM - 4:30PM
12-45 River Rd, Fair Lawn
Mailbox Centers
“I come to this UPS location regularly and have never experience anything but stellar customer service. Ed, Drew, and the weekend staff are always friendly and helpful.To those complaining about the cost of printing or boxes, yes supplies (including paper) have gone up everywhere.And I’ve also been told they need the outside brown box but they showed me where it says “customer packed” on the return code. In that case, it needs to be in the right box. I have never experienced this UPS trying to upsell.This is a busy location and I think the staff is doing that best they can moving the queue and answering questions. Give them a break, and a smile!”
“This is a new location and I like it! There is one guy who works so well and is very friendly and helpful! Wish he had more support though! Otherwise, great experience!”
“I often go to this store to drop off my Amazon returns. Few times have shipped items from here too. Very friendly staff. Try their best to help customers as much as possible, some of the regulars they know by name.
Store is kept clean. Has a lot of foot traffic from local customers. Alongside shipping, the store has lots of other services like packaging, shredding, engraving, copying, printing, and mailboxes. A lot of stationary items are also available for purchase.”
8:30AM - 4:30PM
6-05 Saddle River Rd, Fair Lawn
Mailbox Centers
“Great UPS location! I come here for all Amazon returns and shipping services. They are fast, friendly and knowledgeable. They even have treats for the kids ? Thank you to Eric and David!”
“I drop off packages several times a week and have always enjoyed the friendly staff. It's nice to see the same staff as it's personable. Been going here close to 2 years and always pleasant. Wish them lots of success”
9:30AM - 3PM
941 McLean Ave, Yonkers
Mailbox Centers
“This store is good if you need anything with swift service they’ll provide it for you. I went there to get some documents faxed and mailed out and they helped me out quickly.”
“Professional, helpful staff, always accommodating my needs. The store provides business services from packacking the goods, shipping it out and receiving in my mail (for which they send an e-mail notification), very much appreciated before making a trip to the store. Convenient location in mid-town (parking a bit of a challenge though).”
8:30AM - 4:30PM
96 Linwood Plaza 9 W, Fort Lee
Mailbox Centers
“This UPS is the best. Amazing, friendly and professional staff members. I actually look forward to coming to this store which is saying alot. Thank you to all the staff that works here. You all are the best and makes otherwise mundane task for shipping or returning stuff a rare pleasure. Kudos and thank you.”
“This UPS location has the best service alway! The Staff are very friendly, professional and fast. Endry, Taína and Destiny make a great team. They make sure that you’re satisfied with your visit!”
“Melissa has the best customer service I’ve experienced in my life! I wouldn’t go anywhere else besides her UPS store in Maywood, NJ! I wish I could give her a 20 instead of a ten. Don’t go anywhere else besides her store!”
9:30AM - 6:30PM
1836 Westchester Ave unit 220, Bronx
Mailbox Centers
“This store was able to help me remotely when UPS customer service was dodging a refund they owed me and a package that they terminated the shipping label of without my consent. Nafesha was able to help me out with a suitable box and also save me money and time.”
“I drop off packages several times a week and have always enjoyed the friendly staff. It's nice to see the same staff as it's personable. Been going here close to 2 years and always pleasant. Wish them lots of success”
8:30AM - 4:30PM
246 B Livingston St, Northvale
Mailbox Centers
“Excellent customer service! The gentleman in the front with the round black framed glasses was very nice and helped me out a lot ! He was extremely professional ! Will come back again ! Thank you !”
9:30AM - 3PM
463 Livingston St, Norwood
Mailbox Centers
“I have used Goin Postal to ship several fragile antiques on 2 different occasions and am very pleased with their professional packing and reasonable shipping. Excellent service all around!”
“Finally a new owner!!!I tried to avoid coming this location because the previous owner was very rude and always angry.Today I could noticed that the owner was changed as soon as I entered the store. The new owner greeted nicely and helped customers and the atmosphere was completely different.”
10AM - 3:30PM
370 W Pleasantview Ave, Hackensack
Mailbox Centers
“EDIT: I've had a PO box here for about about 15 years and they have recently changed ownership. These people seem nice enough, but not quite the family vibe there used to be. Still a very strong 4 stars, no real complaints, just miss Denise and the old crew who were awesome!”
“I've been here less than a dozen times and I've never had a problem that I can recall. I only do simple returns for Amazon usually. Nothing too complicated.”
“The staff is always so friendly, very knowledgeable, patient, and offers advice when asked❤️ I also love that my local UPS store is within walking distance from my home and always has boxes and packing materials available ❤️”
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“Local post office of my town, always had a quick and wonderful service. They have a decent collection of postal materials. PO boxes are also available for rental.Did my daughter's passport application through this PO as well, the Post Master was super helpful and humble to us.”