-
July 2024 by Dipty Patel
The worst experience at the pharmacy here! I know first -hand what it's like working in a pharmacy and the staff (Alexis) here is beyond unprofessional! I was shocked at their rudeness and lack of professionalism. Definitely the last time I'll come here.
-
July 2024 by Jean Park
Very nice staff and very clean
-
June 2024 by mildred jerez
CVS personnel are knowledgeable and friendly.
I compare CVS prices with others and are cheaper.
I always get whatever I 'm looking for.
-
May 2024 by Nikki Barile
CVS is the GOAT
-
April 2024 by Hollie Bacelar
I recently lost my phone so I had to get a throw away I had absolutely no idea how to buy what to buy and how to set up however rudell helped me with everything beginning to end he was so nice which is rare... every time I go in there he is the most pleasant......so shout out to rudell...
-
March 2024 by Aiden Bae
In all honesty, the majority of these negative reviews are from either technologically deficient people who refuse to touch a computer, or really unempathetic folk who realize pharmacies can't magically change the drive thru line.
It's a CVS. Find out if your prescription is ready beforehand, and actually walk into the store.
-
February 2024 by Susan Marie
Supervisor Michelle was awesome. She was so helpful and helped me find the vitamins what I needed. Exceptional customer service.
-
January 2024 by Armani Emmanuel
Worst cvs. If you’re a person of color please don’t go here. They’ll follow you through the store and when you pick up from the pharmacy. They treat you like garbage. Go to Walgreens around the corner. Where they’re very professional and treat you like a human being.
-
December 2023 by Joseph Yi
Think most of these negative reviews might be for the pharmacy, but the CVS store itself is great. They’ve always got great deals, and the staff are amazing - especially Michelle. I was being slightly annoying trying to process a bunch of coupons on the Saturday night before Christmas, but she was very helpful and kept a smile on her face through the process.
-
September 2023 by Danielle Strauss
their phone "service" is a complete joke they leave you on the line mid conversation for several minutes then hang up and medicine is never ready when they say it is
-
August 2023 by Beverly Preast-Carmichael
CVS Drive Thru lanes: "Out of Order" - Have to go inside...that is, if you don't need a COVID test..those lanes connect directly to a person.CVS Customer Service: Cannot blame the employees although I'm sure they get the brunt of customer's dissatisfaction..CVS Phone Service: If you call, you may have to charge your cellphone before anyone answers you -- that is, after you get the lengthy, long, first priority message of how to on COVID -- a money-maker for sureCVS Drug Prices: Walgreen's is less expensive all aroundI got tired of long waits on the phone (NO, I do NOT want CVS App and some things cannot be done Online) and I transferred my Rx to Walgreen's. My spouse saw the difference and then transferred his to Walgreen's. He cannot believe the difference and ease of using Walgreen's, as well as having the ability to actually speak with a live person.
-
August 2023 by Phoebe Farag Mikhail
Pharmacy is persistently short staffed and pharmacists condescending with little empathy for customers. Pharmacy hours keep getting curtailed, making it less and less convenient for customers. When calling you can be on hold for excessive amounts of time. When I complained about a very long hold time, the person on the other line lectured me, telling me that I would be on hold for that time or longer if they were helping a customer or on the phone with a doctor-which actually means there is only one person available to answer calls. When trying to check out in the front sometimes staff will direct you to self checkout even if you don't want to use it. I have a CVS care pass and have been using this pharmacy for 10 years. It has progressively gotten worse and worse. I will be taking my business and health care needs elsewhere.
-
August 2023 by Cristian Felipe Rodriguez Echeverry
Nice please always is very quiet I like it never long lines
-
August 2023 by Dimarys Baronci
Pharmacy is horrible, called them I was on hold for 15 min then lady picks up I tell her I have a question about Advil she says that's a question for the pharmacist and that she's helping someone else and before I can say a word she puts me back on hold WTH!!! I am done with CVS pharmacy in Dumont.
-
August 2023 by Leigh Andreoli
The CVS employees were extremely friendly and helpful
